QUESTIONS AND VERIFIED
CORRECT ANSWERS
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resource classes in the same organizational space and sharing common systems
ex: sale department, marketing department
clerk, manager, engineer
user experience - CORRECT ANSWER-the overall experience of a person using a product such as
a website or computer application, especially in terms of how easy or pleasing it is to use
user interface design - CORRECT ANSWER-the visual design of an interface
Krug's first law of usability - CORRECT ANSWER-Dont make me think
satisficing vs. optimizing - CORRECT ANSWER-there is no consequence for a wrong click, so
weighing our options doesn't help us that much so we "satisfice" and just keep clicking without
much deliberation
z pattern - CORRECT ANSWER-visual precedence pattern, how our eyes scan content without
much text
,f pattern - CORRECT ANSWER-visual precedence pattern, how our eyes scan content with more
text
6 Step UX design process - CORRECT ANSWER-1. Do research on your users
2. Build research personas
3. Create user stories
4. start creating wireframes and interaction prototypes
5. UI, visual design, and delivery
6. metrics analysis: validate your design
wireframes - CORRECT ANSWER-A visual guide that represents the skeletal framework of a
website or application
- Should include
- Navigation
- Input components
- Key interface elements
main characteristic of a project - CORRECT ANSWER-definite beginning and end date
execution failure - CORRECT ANSWER-a type of IT failure
being over budget, late delivery, or lacking quality
business failure - CORRECT ANSWER-a type of IT failure
under delivering the intended business benefits
, Hazard 1 in IT projects - CORRECT ANSWER-ambiguity of purpose
- Poor communication between business unit and IT unit leads to building wrong system
- If this happens, doesn't matter if project was on time or on budget!
Hazard 2 in IT projects - CORRECT ANSWER-unnecessary complexity
- As a project grows larger, so does its risk of failure
- Non-IT managers must whittle away unneeded complexity
Hazard 3 in IT projects - CORRECT ANSWER-Absence of an Explicit Choice of Trade-Offs
- Non-IT managers should prioritize the project's requirements in order to remove unnecessary
complexity
Latent Needs - CORRECT ANSWER-those that are present and capable of emerging but are not
yet visible
Impossible to get from business users and need to be discovered collaboratively with them
Ex: raid spray - raid couldn't have guessed the customers desire to watch the bug die
Scope Creep - CORRECT ANSWER-most common term and problem. Adding new features (not
part of original scope) incrementally over the course of the project
Scope Leap - CORRECT ANSWER-o drastic increases in project's scope
Scope Grope - CORRECT ANSWER-project team can't define the scope of the project
Triple Constraints - CORRECT ANSWER-Time, Cost, and Scope and how those affect quality