QDM Study Questions With Correct
Answers
The 1-10-100 rule stays that every $1 spent doing things right the first time
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avoids... - CORRECT ANSWER✔✔-- $10 for the correction
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- $100 for the failure
| | | |
Please select all true statements about QDM... - CORRECT ANSWER✔✔-- QDM is
| | | | | | | | | | | |
the way FedEx optimizes its business processes
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- One goal of QDM is to deliver the superior experiences that customer expect
| | | | | | | | | | | | |
- QDM helps deliver superior business performance by minimizing effort, time,
| | | | | | | | | | |
and cost |
Select all of the options below that are key principles of QDM... - CORRECT
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ANSWER✔✔-- Customers define quality | | |
- View failures as opportunities
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- Optimize business performance
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- Measure, measure, measure
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- Quality involves teamwork
| | |
- Be scientific
| |
The ABLE acronym stands for... - CORRECT ANSWER✔✔-Assess, build, launch,
| | | | | | | | | |
evaluate
, Please select the methodologies that contribute to QDM... - CORRECT
| | | | | | | | | |
ANSWER✔✔-- Lean |
- ISO
|
- Six Sigma
| |
- Baldridge
|
QDM is a unique philosophy and methodology, based on a belief - embedded in
| | | | | | | | | | | | | |
the FedEx culture - that quality is everyone's job. - CORRECT ANSWER✔✔-True
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Which of the following are true about how QDM applied to your daily work... -
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CORRECT ANSWER✔✔-- If you see a problem, fix it
| | | | | | | |
- Take ownership of your work and do it in the best possible way
| | | | | | | | | | | | |
QDM applies to every... - CORRECT ANSWER✔✔-- Function
| | | | | | |
- Business unit
| |
- Activity
|
- FedEx Operating Company
| | |
Metrics such as SQI, KPI, or tools such as dashboards or scorecards can help
| | | | | | | | | | | | | |
organizational goals... - CORRECT ANSWER✔✔-True | | | |
When using the 5 Why's to uncover the root cause of a problem, you should ask
| | | | | | | | | | | | | | | |
the question "Why?"... - CORRECT ANSWER✔✔-As many times as it takes to
| | | | | | | | | | | |
uncover the root causes | | |
Answers
The 1-10-100 rule stays that every $1 spent doing things right the first time
| | | | | | | | | | | | | |
avoids... - CORRECT ANSWER✔✔-- $10 for the correction
| | | | | | |
- $100 for the failure
| | | |
Please select all true statements about QDM... - CORRECT ANSWER✔✔-- QDM is
| | | | | | | | | | | |
the way FedEx optimizes its business processes
| | | | | |
- One goal of QDM is to deliver the superior experiences that customer expect
| | | | | | | | | | | | |
- QDM helps deliver superior business performance by minimizing effort, time,
| | | | | | | | | | |
and cost |
Select all of the options below that are key principles of QDM... - CORRECT
| | | | | | | | | | | | | |
ANSWER✔✔-- Customers define quality | | |
- View failures as opportunities
| | | |
- Optimize business performance
| | |
- Measure, measure, measure
| | |
- Quality involves teamwork
| | |
- Be scientific
| |
The ABLE acronym stands for... - CORRECT ANSWER✔✔-Assess, build, launch,
| | | | | | | | | |
evaluate
, Please select the methodologies that contribute to QDM... - CORRECT
| | | | | | | | | |
ANSWER✔✔-- Lean |
- ISO
|
- Six Sigma
| |
- Baldridge
|
QDM is a unique philosophy and methodology, based on a belief - embedded in
| | | | | | | | | | | | | |
the FedEx culture - that quality is everyone's job. - CORRECT ANSWER✔✔-True
| | | | | | | | | | |
Which of the following are true about how QDM applied to your daily work... -
| | | | | | | | | | | | | | |
CORRECT ANSWER✔✔-- If you see a problem, fix it
| | | | | | | |
- Take ownership of your work and do it in the best possible way
| | | | | | | | | | | | |
QDM applies to every... - CORRECT ANSWER✔✔-- Function
| | | | | | |
- Business unit
| |
- Activity
|
- FedEx Operating Company
| | |
Metrics such as SQI, KPI, or tools such as dashboards or scorecards can help
| | | | | | | | | | | | | |
organizational goals... - CORRECT ANSWER✔✔-True | | | |
When using the 5 Why's to uncover the root cause of a problem, you should ask
| | | | | | | | | | | | | | | |
the question "Why?"... - CORRECT ANSWER✔✔-As many times as it takes to
| | | | | | | | | | | |
uncover the root causes | | |
