AIR CANADA ROUGE EXAM QUESTIONS WITH
CORRECT ANSWERS
What is deadhead travel? - CORRECT ANSWER✔✔-When a Rouge employee is
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travelling off-duty to another airport to report for a flight.
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What are the items a cabin crew member must have on them at all times while
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on duty? - CORRECT ANSWER✔✔-RAIC
| | | |
Passport
Visas (if applicable)
| |
Dangerous Goods | |
Watch
Company ID |
What is the chain of command? - CORRECT ANSWER✔✔-Captain
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Relief Captain |
First Officer
|
Relief First Officer
| |
In Charge Flight Attendant
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Flight Attendants in order of seniority
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,What are the three C's of crew resource management? - CORRECT ANSWER✔✔-
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Communication
Cooperation
Coordination
When should a cabin crew member report for duty? - CORRECT ANSWER✔✔-One
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hour prior to flight departure
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Who is responsible for conducting the pre-flight safety briefing? - CORRECT
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ANSWER✔✔-The in-charge flight attendant | | |
How are the crew seats assigned? - CORRECT ANSWER✔✔-In order of priority
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What is the procedure if a piece of equipment is nonoperational? - CORRECT
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ANSWER✔✔-The flight attendants must inform the in-charge flight attendant,
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who in turn informs the captain
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What must be checked in the galley? - CORRECT ANSWER✔✔-No suspicious
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items or activity noticed in the:
| | | | |
stowage
waste
oven
coffee makers |
trollies |
,carriers
How much of a gap should be between the bridge and the aircraft? - CORRECT
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ANSWER✔✔-Maximum 2 inches | |
Why is there a gap between the bridge and the aircraft? - CORRECT ANSWER✔✔-
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it is necessary to prevent damage to the aircraft
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Passenger boarding can only commence when: - CORRECT ANSWER✔✔-all cabin
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crew are boarded
| |
What is the minimum number of cabin crew required to fuel a 319 with
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passengers on board? - CORRECT ANSWER✔✔-3
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What is the minimum number of cabin crew required to fuel a 321 with
| | | | | | | | | | | | | |
passengers on board? - CORRECT ANSWER✔✔-4
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What is the minimum number of cabin crew required to fuel a 767 with
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passengers on board? - CORRECT ANSWER✔✔-6
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What is the only exception to the minimum number of cabin crew required to
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fuel an aircraft with passengers on board? - CORRECT ANSWER✔✔-If a cabin
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crew member is using the bridge phone
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What is the APU? - CORRECT ANSWER✔✔-Auxiliary Power Unit
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, Where is the APU located? - CORRECT ANSWER✔✔-in the aft
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What is the procedure for transporting live organs? - CORRECT ANSWER✔✔--The
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customer sales agent delivers the organ directly to the in-charge flight attendant
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-the in-charge flight attendant advises captain that they have a live organ on
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board
-the organ must be stowed in appropriate stowage
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-the in-charge flight attendant will give the live organ to the CSA meeting the
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flight at destination
| |
What strollers are allowed on the aircraft? - CORRECT ANSWER✔✔-collapsible
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strollers
Where must strollers be stored on the aircraft? - CORRECT ANSWER✔✔-in a
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coatroom or overhead bin | | |
underneath seat adjacent to window | | | |
What is the procedure for storing canes/crutches on board? - CORRECT
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ANSWER✔✔-In overhead bins or coatroom | | | |
cabin crew MUST inform passenger where their equipment is, and encourage
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them to advise crew if they need to use the lavatories or to stretch legs
| | | | | | | | | | | | | |
What is the process of duplicate seats? - CORRECT ANSWER✔✔--Verify the seat
| | | | | | | | | | | |
assignment.
-Ask the passenger who is already seated if they are in the correct seat.
| | | | | | | | | | | | |
-Check both boarding passes.
| | |
CORRECT ANSWERS
What is deadhead travel? - CORRECT ANSWER✔✔-When a Rouge employee is
| | | | | | | | | | |
travelling off-duty to another airport to report for a flight.
| | | | | | | | |
What are the items a cabin crew member must have on them at all times while
| | | | | | | | | | | | | | | |
on duty? - CORRECT ANSWER✔✔-RAIC
| | | |
Passport
Visas (if applicable)
| |
Dangerous Goods | |
Watch
Company ID |
What is the chain of command? - CORRECT ANSWER✔✔-Captain
| | | | | | | |
Relief Captain |
First Officer
|
Relief First Officer
| |
In Charge Flight Attendant
| | |
Flight Attendants in order of seniority
| | | | |
,What are the three C's of crew resource management? - CORRECT ANSWER✔✔-
| | | | | | | | | | |
Communication
Cooperation
Coordination
When should a cabin crew member report for duty? - CORRECT ANSWER✔✔-One
| | | | | | | | | | |
hour prior to flight departure
| | | | |
Who is responsible for conducting the pre-flight safety briefing? - CORRECT
| | | | | | | | | | |
ANSWER✔✔-The in-charge flight attendant | | |
How are the crew seats assigned? - CORRECT ANSWER✔✔-In order of priority
| | | | | | | | | | |
What is the procedure if a piece of equipment is nonoperational? - CORRECT
| | | | | | | | | | | | |
ANSWER✔✔-The flight attendants must inform the in-charge flight attendant,
| | | | | | | | |
who in turn informs the captain
| | | | |
What must be checked in the galley? - CORRECT ANSWER✔✔-No suspicious
| | | | | | | | | | |
items or activity noticed in the:
| | | | |
stowage
waste
oven
coffee makers |
trollies |
,carriers
How much of a gap should be between the bridge and the aircraft? - CORRECT
| | | | | | | | | | | | | | |
ANSWER✔✔-Maximum 2 inches | |
Why is there a gap between the bridge and the aircraft? - CORRECT ANSWER✔✔-
| | | | | | | | | | | | |
it is necessary to prevent damage to the aircraft
| | | | | | | |
Passenger boarding can only commence when: - CORRECT ANSWER✔✔-all cabin
| | | | | | | | | |
crew are boarded
| |
What is the minimum number of cabin crew required to fuel a 319 with
| | | | | | | | | | | | | |
passengers on board? - CORRECT ANSWER✔✔-3
| | | | |
What is the minimum number of cabin crew required to fuel a 321 with
| | | | | | | | | | | | | |
passengers on board? - CORRECT ANSWER✔✔-4
| | | | |
What is the minimum number of cabin crew required to fuel a 767 with
| | | | | | | | | | | | | |
passengers on board? - CORRECT ANSWER✔✔-6
| | | | |
What is the only exception to the minimum number of cabin crew required to
| | | | | | | | | | | | | |
fuel an aircraft with passengers on board? - CORRECT ANSWER✔✔-If a cabin
| | | | | | | | | | | |
crew member is using the bridge phone
| | | | | |
What is the APU? - CORRECT ANSWER✔✔-Auxiliary Power Unit
| | | | | | | |
, Where is the APU located? - CORRECT ANSWER✔✔-in the aft
| | | | | | | | |
What is the procedure for transporting live organs? - CORRECT ANSWER✔✔--The
| | | | | | | | | | |
customer sales agent delivers the organ directly to the in-charge flight attendant
| | | | | | | | | | |
-the in-charge flight attendant advises captain that they have a live organ on
| | | | | | | | | | | | |
board
-the organ must be stowed in appropriate stowage
| | | | | | |
-the in-charge flight attendant will give the live organ to the CSA meeting the
| | | | | | | | | | | | | |
flight at destination
| |
What strollers are allowed on the aircraft? - CORRECT ANSWER✔✔-collapsible
| | | | | | | | | |
strollers
Where must strollers be stored on the aircraft? - CORRECT ANSWER✔✔-in a
| | | | | | | | | | | |
coatroom or overhead bin | | |
underneath seat adjacent to window | | | |
What is the procedure for storing canes/crutches on board? - CORRECT
| | | | | | | | | | |
ANSWER✔✔-In overhead bins or coatroom | | | |
cabin crew MUST inform passenger where their equipment is, and encourage
| | | | | | | | | | |
them to advise crew if they need to use the lavatories or to stretch legs
| | | | | | | | | | | | | |
What is the process of duplicate seats? - CORRECT ANSWER✔✔--Verify the seat
| | | | | | | | | | | |
assignment.
-Ask the passenger who is already seated if they are in the correct seat.
| | | | | | | | | | | | |
-Check both boarding passes.
| | |
