CPHQ Module 1: Quality Leadership & Integration Test
with all Correct & 100% Verified Answers |Actual
Complete Update
Leadership ✔Correct Answer-influences others toward a goal and determines the direction of
a company.
Management ✔Correct Answer-Does correct tasks to stay on track
Successful leaders understand it takes _-_mos to implement and _yrs to anchor. ✔Correct
Answer-18-24
10
Board of Directors duties: 4 ✔Correct Answer-Set policy
Establish qlty of care
Set budget and strategic direction
Set goals and objectives
Strategic Planning fosters: 3 ✔Correct Answer-anticipation, innovation and excellence
Quality Professionals duties:4 ✔Correct Answer-- Advises leadership on organizations
improvement
- Establishes priorities
- Facilitates development of action plans
- Assigns qlty and safety activities with strategic goals.
Mission ✔Correct Answer-an organization's purpose or reason for being
Vision ✔Correct Answer-a statement about what an organization ultimately wants to
accomplish; it captures the company's aspiration
Core Values ✔Correct Answer-Organizations attitude; they help to direct vision; employees
are expected to embody
Goals ✔Correct Answer-The broad, long-term accomplishments an organization wishes to
attain.
Goals should be S.M.A.R.T. ✔Correct Answer-Specific
Measurable
Attainable
Realistic
, Timebound
Objective ✔Correct Answer-A narrow, concrete, specific plan of action to meet goal.
Strategy -> Goals -> _ ✔Correct Answer-Objective
Goals can be abstract and have several _ ✔Correct Answer-Objectives
Customer focus helps organizations refine _ , _ & _ ✔Correct Answer-Mission, vision and core
values
Hoshin Planning ✔Correct Answer-Japanese term for policy deployment; a component of the
total quality management/quality improvement system used to ensure that the vision set forth
by top management is being translated into planning objectives. Also includes the actions that
both management and employees will take to accomplish long-term organizational strategic
goals.
Hoshin planning increases target to ✔Correct Answer-means
Hoshin planning implements monthly, quarterly, and annual _ ✔Correct Answer-reviews
Managed Healthcare ✔Correct Answer-A system of healthcare delivery that tries to manage
the cost of healthcare, and the quality and access to that care.
Types of managed healthcare: 3 ✔Correct Answer-Pay for service
PPO
HMO
Methods of Reimbursement 6 ✔Correct Answer-- Fee for Service
- Traditional Retrospective Pay
- Managed Care Reimbursement
- Episode of Care Reimbursement
- Capitation
- Prospective payment
Fee for Service Reimbursement ✔Correct Answer-Providers receive payment for each service
provided
Traditional Retrospective Pay Reimbursement ✔Correct Answer-Pays providers post services
rendered
Managed Care Reimbursement ✔Correct Answer-Third party payer manages cost of
healthcare
with all Correct & 100% Verified Answers |Actual
Complete Update
Leadership ✔Correct Answer-influences others toward a goal and determines the direction of
a company.
Management ✔Correct Answer-Does correct tasks to stay on track
Successful leaders understand it takes _-_mos to implement and _yrs to anchor. ✔Correct
Answer-18-24
10
Board of Directors duties: 4 ✔Correct Answer-Set policy
Establish qlty of care
Set budget and strategic direction
Set goals and objectives
Strategic Planning fosters: 3 ✔Correct Answer-anticipation, innovation and excellence
Quality Professionals duties:4 ✔Correct Answer-- Advises leadership on organizations
improvement
- Establishes priorities
- Facilitates development of action plans
- Assigns qlty and safety activities with strategic goals.
Mission ✔Correct Answer-an organization's purpose or reason for being
Vision ✔Correct Answer-a statement about what an organization ultimately wants to
accomplish; it captures the company's aspiration
Core Values ✔Correct Answer-Organizations attitude; they help to direct vision; employees
are expected to embody
Goals ✔Correct Answer-The broad, long-term accomplishments an organization wishes to
attain.
Goals should be S.M.A.R.T. ✔Correct Answer-Specific
Measurable
Attainable
Realistic
, Timebound
Objective ✔Correct Answer-A narrow, concrete, specific plan of action to meet goal.
Strategy -> Goals -> _ ✔Correct Answer-Objective
Goals can be abstract and have several _ ✔Correct Answer-Objectives
Customer focus helps organizations refine _ , _ & _ ✔Correct Answer-Mission, vision and core
values
Hoshin Planning ✔Correct Answer-Japanese term for policy deployment; a component of the
total quality management/quality improvement system used to ensure that the vision set forth
by top management is being translated into planning objectives. Also includes the actions that
both management and employees will take to accomplish long-term organizational strategic
goals.
Hoshin planning increases target to ✔Correct Answer-means
Hoshin planning implements monthly, quarterly, and annual _ ✔Correct Answer-reviews
Managed Healthcare ✔Correct Answer-A system of healthcare delivery that tries to manage
the cost of healthcare, and the quality and access to that care.
Types of managed healthcare: 3 ✔Correct Answer-Pay for service
PPO
HMO
Methods of Reimbursement 6 ✔Correct Answer-- Fee for Service
- Traditional Retrospective Pay
- Managed Care Reimbursement
- Episode of Care Reimbursement
- Capitation
- Prospective payment
Fee for Service Reimbursement ✔Correct Answer-Providers receive payment for each service
provided
Traditional Retrospective Pay Reimbursement ✔Correct Answer-Pays providers post services
rendered
Managed Care Reimbursement ✔Correct Answer-Third party payer manages cost of
healthcare
