What is competitive advantage? - Answers Superior performance relative to competitors
What is a sustainable competitive advantage? - Answers occurs when a firm implements a value-
creating strategy of which other companies are unable to duplicate the benefits or find it too costly to
imitate.
What is strategy? (3 items) - Answers - the quest to create, capture and sustain competitive
advantage.
- It is not a zero-sum game
Win - win scenarios = co-opetition (i.e., collaborative efforts among competitors for mutual gain)
- Requires trade-offs for strategic positioning
(low cost) JCPenney vs. (upscale) Neiman Marcus
(low cost) Southwest Airlines vs. (stuck in the middle) Delta Song
What four elements are involved in the strategic management process? - Answers Analysis,
Formulation, Implementation, Feedback
Textbook def. of Strategy? - Answers - Goal-directed actions to gain & sustain competitive advantage
- It is about being different from your rivals.
- It is about creating value while containing cost.
- It is about deciding what to do, and what not to do.
- It combines a set of activities to stake out a unique position.
- It has alternatives, consequences, and choices involving significant resources, typically made under
some level of uncertainty.
- It requires long-term commitments that are not easily reversible.
3 key drivers of Economic Value? - Answers Revenue, Cost, and Risk Drivers
Provide some examples of value (revenue) drivers, and of cost drivers - Answers - Value: Technology,
Quality, Delivery
- Cost: Economies of Scale, Learning Curve
Discuss industry vs. firm effects, which tend to be stronger? - Answers -Astute managers create
superior performance, making important trade-offs
* Toyota's lean manufacturing
- Firm effects tend to be stronger
Discuss the industry and firm sources of superior profitability - Answers 1.) How do we make money
above the competitive level?
2.) INDUSTRY ATTRACTIVENESS- Which businesses should we be in? -----> CORPORATE STRATEGY
2.) COMPETITIVE ADVANTAGE - How should we compete? ------> BUSINESS STRATEGY
What is the key question for Corporate Strategy? - Answers Where to compete?
What is the key question for Business Strategy? - Answers How to compete?
What is the key question for Functional Strategy? - Answers How to implement?
Examples of corporate level strategy? - Answers Typically involves decision-making by the top
management team that includes the CEO, senior executives, the board of directors, and the corporate
staff. Decisions include vertical integration, diversification, strategic alliances, acquisitions, new
ventures, and restructuring.
Examples of business level strategy? - Answers Includes the strategic choice of generic strategy (cost
leadership, differentiation, focus) and the benefits and costs of first-mover advantages. Often an
enterprise participating in multiple businesses will have different business strategies.
Examples of functional level strategy? - Answers Typically directed at improving the effectiveness of
functional operations within a company, such as manufacturing, materials management, human
resources, marketing, R&D and operations management.
What is the difference between a customer-oriented and a product-oriented mission? - Answers -
Customer oriented define the firm in terms of solutions for customers
- Product oriented define the firm in terms of products or services
What can be the pitfall of a product-oriented mission? - Answers You can be too focused on one
product segment and let other competitors pass you up. Technological advancement can slow.
Railroad company example.
What are some steps and tools used for (top-down) planning? - Answers - Define mission, vision, and
goal (strategic intent)
- External analysis of opportunities and threats
, - Internal analysis of strengths and weaknesses
- Create strategic fit through SWOT
- Formulate appropriate strategy
- Implement chosen strategy
- Monitor performance and modify if necessary
There can be many goals that firms pursue, provide some examples - Answers - Profitability (net
profits)
- Efficiency (low costs)
- Market Share
- Growth (increase in total assets, sales)
- Survival (avoid bankruptcy)
- Reputation
What is meant by "scenario planning?" - Answers - Envision different "what-if" plans
- Generates a dominant plan
- Must implement the most probable option
- Keeps other scenarios in the event of changes...
"Arab Spring" impact on the oil industry?
- Good example of the AFI framework
How is the Japan Railways an example of "emergent" planning? - Answers - Autonomous Actions
- Serendipity
- Resource Allocation Process
- Real Options
What are the key elements of a PESTEL Framework? - Answers - Political
- Economic
- Sociocultural
- Technological
- Environmental
- Legal
What are the characteristics of perfect competition? - Answers - Many small firms - commodity
products
Ex. Pet supply stores
What are the characteristics of oligopoly? - Answers - A few large firms - interdependent
Ex. Express mail, soft drinks
What is the definition of an "efficient market?" - Answers Market where all pertinent information is
available to all participants at the same time, and where prices respond immediately to available
information.
What three factors impact company performance? - Answers - Industry Context
- National Context
- Company Capabilities and Strategies
What is the Structure-Conduct-Performance Model? - Answers - Industry Structure
Number of buyers and sellers,
Degree of product differentiation,
Barriers to entry,
Cost structures,
Vertical integration,
Alliances,
- Firm Conduct
Pricing,
Advertising,
R&D,
Investment in plant and equipment,
- Performance
Economic profits,
Accounting profits (ratios),
NPV/DCF,