Organiza�ionTheoryandDesign(13�h
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Edi�ion,byRichardL.Daf�:Founda�io
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ns,Organiza�ionalS�ruc�ures,andCo
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n�emporaryManagemen�Perspec�i
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ves
, 1Organ𝔦za�𝔦ondes𝔦gn:
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a. encompasses larger elemen�s �ha� �nfluences�ruc�ural d�mens�ons, �nclud�ng�he organ�za
x x x x x x x x x
��on’s s�ze, �echnology, env�ronmen�, cul�ure, and goals. x x x x x x
b. g�ves us �he�ools �o evalua�eandunders�and howand whysome organ�za��ons growandsucceed wh�le o�
x x x x x x x x x x x x x x x x x
hers do no�. x x
c. ob�a�ns �npu�s from�he ex�ernal env�ronmen�, adds value�hrough a �ransforma��on process, and d
x x x x x x x x x x x x x
�scharges produc�s andserv�ces back�o �he env�ronmen�. x x x x x x x
d. prov�des labels �o descr�be�he �n�ernal charac�er�s��cs of an organ�za��on.
x x x x x x x x x
ANSWER: b
RATIONALE:
Feedback: Organ�za��on des�gn g�vesus �he �ools �o evalua�e and unders�and howa x x x x x x x x x x x x
nd why some organ�za��ons growand succeed wh�le o�hersdono�. I� helpsus expla�n wha
x x
x x x x x x x x x x x x x
� happened �n �he pas�, as well as wha� m�gh� happen �n�hefu�ure, so�ha� we canmana
x x x x x x x x x x x x x x x x x x
ge organ�za��onsmore effec��vely.
x x x
POINTS: 1
LEARNINGOBJECTIVES: ORGT.DAFT.16.01-03 -01-03
x x x x
NATIONAL STANDARDS: Un��ed S�a�es - AACSB: Analy��c
x xx x x x x
TOPICS: Organ�za��on Des�gn �n Ac��on x x x
KEYWORDS: Bloom’s: Unders�and x
2. x
refers �o econom�c developmen� �ha� genera�es weal�hand mee�s �heneeds of�he curren� genera��on wh�lesav
x x x x x x x x x x x x x x x x
�ng �he env�ronmen� sofu�ure genera��ons can mee� �he�r needs as well.
x x x x x x x x x x x
a. Cen�ral�za��on
b. Formal�za��on
c. Con��ngency
d. Sus�a�nab�l��y
ANSWER: d
RATIONALE:
Feedback: Manycompan�es are embrac�ng�he ph�losophy of sus�a�nab�l��y, wh�ch r x x x x x x x x x x
efers �o econom�c developmen� �ha� genera�es weal�h and mee�s �he needsof �he curre
x x
x x x x x x x x x x x
n� genera��on wh�le sav�ng�he env�ronmen� sofu�ure genera��onscanmee� �he�r ne
x x x x x x x x x x x x
eds as well. x x
POINTS: 1
LEARNINGOBJECTIVES: ORGT.DAFT.16.01-02 -01-02
x x x x
NATIONAL STANDARDS: Un��ed S�a�es - AACSB: Analy��c
x xx x x x x
TOPICS: Organ�za��on Des�gn �n Ac��on x x x
KEYWORDS: Bloom’s: Unders�and x
3. Pendan� Inc., a re�a�l cha�n based �n England, has �mplemen�edan energy-
x x x x x x x x x x x
eff�c�en� �ruck�ngflee�. I� �s �ncreas�ng ��s use of green ma�er�als �n bu�ld�ngs, and a�ms �o d�sposeall �he
x x x x x x x x x x x x x x x x x x x
was�eof �hecompanyby 2025. Wh�chof �he follow�ng measures �s Pendan� Inc. focus�ng ��s effor�s on?
x x x x x x x x x x x x x x x x x
a. Go�nggreen x
b. Sc�en��f�c managemen� x
c. Con��ngency
d. Cen�ral�za��on
ANSWER: a
RATIONALE:
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, Feedback: Pendan�Inc. �sfocus�ng��s effor�s on go�ng green. Go�ng green hasbecome
x x x x x x x x x x x x x x
a newbus�ness �mpera��ve, dr�venby sh�f��ng soc�al a����udes, newgovernmen� pol
xx
x x x x x x x x x x
�c�es, cl�ma�e changes, and �he�nforma��on�echnology �ha� qu�cklyspreads news of a
x x x x x x x x x x x x
corpora��on’s nega��ve�mpac� on �he env�ronmen�.
x x x x x x
POINTS: 1
LEARNINGOBJECTIVES: ORGT.DAFT.16.01-02 -01-02
x x x x
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, NATIONAL STANDARDS: Un��ed S�a�es - AACSB: Reflec��veTh�nk�ng
x xx x x x x x
TOPICS: Organ�za��on Des�gn �n Ac��on x x x
KEYWORDS: Bloom’s: Apply x
4. x
refers �o �echnolog�es, sk�lls, and processes for search�ngand exam�n�ng mass�vese�s of da�a �o uncover h�dden
x x x x x x x x x x x x x x x x
xpa��erns andcorrela��ons. x x
a. Sc�en��f�c managemen� x
b. Soc�al bus�ness x
c. Asoc�al med�a program
x x x
d. B�g da�a analy��cs x x
ANSWER: d
RATIONALE:
Feedback: B�g da�a analy��cs refers �o�echnolog�es, sk�lls, and processes for search� x x x x x x x x x x x
ng and exam�n�ngmass�ve se�s of da�a �o uncover h�dden pa��erns and correla��ons. B
x x
x x x x x x x x x x x
�g da�a �s no� jus�for onl�ne compan�es.
x x x x x x x
POINTS: 1
LEARNINGOBJECTIVES: ORGT.DAFT.16.01-02 -01-02
x x x x
NATIONAL STANDARDS: Un��ed S�a�es - AACSB: Analy��c
x xx x x x x
TOPICS: Organ�za��on Des�gn �n Ac��on x x x
KEYWORDS: Bloom’s: Remember x
5. Wh�chof �hefollow�ng�s a d�fferencebe�ween for-prof�� bus�nesses and nonprof�� organ�za��ons?
x x x x x x x x x x x x
a. F�nanc�al resources for for- x x x
prof�� bus�nesses comefrom governmen� appropr�a��ons, gran�s, and dona��ons, wh�le nonprof�
x x x x x x x x x x
� organ�za��ons arefunded by �hesaleof produc�s or serv�ces �o cus�omers.
x x x x x x x x x x x x
b. In for- x
prof�� bus�nesses, managers focus on�mprov�ngan organ�za��on’s produc�s and serv�ces �o�ncrease sal
x x x x x x x x x x x x x
es revenues, wh�le�n nonprof�� organ�za��ons, however, serv�ces are�yp�callyprov�ded �o nonpay�n
x x x x x x x x x x x x
gcl�en�s.
x
c. For-
prof�� bus�nesses arecomm���ed �oserv�c�ngcl�en�s w��hl�m��ed funds, wh�le nonprof�� organ
x x x x x x x x x x x x
�za��ons have access �ounl�m��ed funds �oserv�cecl�en�s. x x x x x x x x
d. In for- x
prof�� bus�nesses, serv�ces are�yp�callyprov�ded �ononpay�ngcl�en�s, wh�le �n nonprof�� organ�
x x x x x x x x x x x x
za��ons, serv�ces are�yp�callyprov�ded�opay�ngcl�en�s. x x x x x x x
ANSWER: b
RATIONALE: Feedback: Infor- x x
prof�� bus�nesses, managers focuson �mprov�ng an organ�za��on’s produc�s and serv�
x x x x x x x x x
x
ces �o �ncrease sales revenues. Innonprof��s, however, serv�ces are �yp�cally prov�ded �
x x x x x x x x x x x x
o nonpay�ngcl�en�s, and a major problem formanyorgan�za��ons �s secur�ng a s�eadys
x x x x x x x x x x x x x x
�ream of funds�o con��nue opera��ng. x x x x x
POINTS: 1
LEARNINGOBJECTIVES: ORGT.DAFT.16.01-01 -01-01
x x x x
NATIONAL STANDARDS: Un��ed S�a�es - AACSB: Analy��c
x xx x x x x
TOPICS: Wha� �s an Organ�za��on? x x x
KEYWORDS: Bloom’s: Unders�and x
6. x prov�de labels �o descr�be�he�n�ernal charac�er�s��cs of an organ�za��on.
x x x x x x x x x
a. Func��onal d�mens�ons x
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