What is the main advantage of market concentration? - Answers Specialization
Advances in supply chain management now allow companies to customize products to meet the
needs of individual customers on a mass scale. This individualized approach to market segmentation
is called: - Answers Mass customization
From the viewpoint of the consumer purchase decision journey, what is the difference between a
need and a want? - Answers Needs are based on discrepancies between actual and desired
satisfaction, whereas wants occur relative to specific products that can fulfill a need.
What segmentation is the most powerful form of segmentation in consumer markets because it uses
actual product usage to make distinctions among market segments? - Answers Behavioral
What is the basic assumption of mass marketing? - Answers All customers in the market have similar
needs and wants that can be reasonably satisfied with a single marketing program.
The VALS framework, developed by Strategic Business Insights, is one of the most successful and well-
known tools of - Answers Psychographic segmentation
When a firm's intimate knowledge and expertise in one market allows them to offer customized
marketing programs that not only deliver needed products but also provide needed solutions to
customers' problems, they engage in - Answers Market specialization
What is the key to using behavioral segmentation successfully in consumer markets? - Answers The
firm must determine whether consumers see their behaviors as being distinct from other behavioral
segments.
The consumer purchase decision journey begins when: - Answers A trigger occurs and consumers
recognize that they have an unmet need.
Just because a market segment meets all criteria for viability does not mean the firm should pursue it.
Which of the following is a reason that an attractive segment might be dropped? - Answers There is
overwhelming competition in the segment.
Why would a firm offer a deep assortment of products in its product portfolio? - Answers To
maximize differentiation across its product lines.
Which of the following statements best represents the universal goal of all sales promotion activities?
- Answers To induce product trial and purchase.
The phrase "Unused service capacity is lost forever" refers to which major challenge associated with
the marketing of services? - Answers Perishability
Many products, such as candy, soft drinks, and gum, are sold via intensive distribution. However, this
strategy has a major drawback. What is it? - Answers The manufacturer must give up a good degree
of control over pricing and product display.
Sparkling Bev offers canned sparkling water in grape, watermelon, and lime. After the success of the
three flavors, the company introduces orange and strawberry. Which product development strategy
has Sparkling Bev implemented? - Answers Product line extension
Which sales force compensation system is best suited to situations where salespeople are responsible
for pre- and post-sale service and sales managers want maximum control over selling expenses? -
Answers A combination approach
The concept of bringing together communication, products and services, supply chain management,
payment options and terms, customer service, and more into a seamless experience for consumers is
called - Answers Omnichannel
A mattress company wants to maximize sales, gain widespread market acceptance of its mattresses,
and capture a large market share quickly by setting a relatively low initial price. What pricing strategy
is the mattress company using? - Answers Penetration pricing
A retailer compares sale prices to regular prices. For example, a bicycle is promoted as "Regularly
$599, Now $499." What type of pricing is the retailer using? - Answers Sale pricing
The strategic combination of the four basic marketing mix elements is called - Answers The marketing
mix
Which of the following refers to the marketing and financial value associated with a brand's position
in the marketplace? - Answers Brand equity
Which stage of the product life cycle has (1) establishing a strong, defensible market position, and (2)
achieving financial objectives that repay investment as its main priorities? - Answers Growth
One of the most common marketing goals during the introduction stage of the product life cycle is to:
- Answers Conduct test marketing studies.