NEA-BC CERTIFICATION EXAM
QUESTIONS AND ANSWERS
(LATEST)
Which of the following actions will increase nursing productivity?
a. increasing the number of nurses while decreasing the number of
patients.
b. decreasing the number of nurse while decreasing the number of
patients.
c. decreasing the number of nurses while increasing the number of
patients
d. increasing the number of nurses while keeping the number of
patients the same - ANSWERS-c. decreasing the number of nurses
while increasing the number of patients
Fewer nurses caring for more patients increases productivity because
each nurse will be providing care to more patients, causing a
reduction of the cost of care per patient and an increase in revenue.
Which of the following metrics would the nurse executive use to best
evaluate the efficiency of nurse staffing on a given unit?
a. average nursing care hours (budget and actual) per patient day
b. Total number of nonproductive hours paid
c. Total number of productive hours paid
d. Total care hours supplied by registered nurses - ANSWERS-a.
average nursing care hours (budget and actual) per patient day
,Efficiency variances in the hospital setting may be expressed in
changes from the anticipated hours per patient da.
You are preparing a strategic plan for nursing services in your
organization. Your first step is to:
a. Identify strengths, weaknesses, and threats related to your
organization
b. Create a timetable for accomplishing each goal and objective
c. Create goals and objectives for nursing services in your
organization
d. Review the organization and nursing service's mission and vision -
ANSWERS-d. Review the organization and nursing service's mission
and vision
The first step in strategic planning is to align thinking with the
organization and nursing service's mission and vision
A concentration on key aspects of the work environment, specifically
the people, the physical environment, and the job resources, can
enhance healthcare working conditions. This is an exam of:
a. Effective decision-making
b. Transactional leadership
c. Transformational leadership
d. Meaningful recognition - ANSWERS-c. Transformational
leadership
This transforms through contextual and cultural changes that relate to
the people, physical environment and job resources. The leader is
aware of all that is going on in the organization.
,A key consideration in the process of group dynamics for the nurse
manager to remember is that the stage of group formation a where
work is most effective is the:
a. Norming stage
b. Storming stage
c. Forming stage
d. Performing stage - ANSWERS-d. Performing stage
The performing stage is the final stage of group formation, where the
energy of the group is focused on achieving its goals in a
collaborative atmosphere.
Forming: In the beginning, when a new team forms, individuals will
be unsure of the team's purpose, how they fit in, and whether they'll
work well with one another. They may be anxious, curious, or excited
to get going. However they feel, they'll be looking to the team leader
for direction. This may take some time, as people get to know their
new colleagues and one another's ways of working.
Storming: people start to push against the established boundaries.
Conflict or friction can also arise between team members as their true
characters - and their preferred ways of working - surface and clash
with other people's. At this stage team members may challenge your
authority or management style, or even the team's mission.
Norming: People start to resolve their differences, appreciate one
another's strengths, and respect your authority as a leader. Now that
, they know one another better, your team members will feel more
comfortable asking for help and offering constructive feedback.
A model that treats errors as system failures and encourages error
identification and correction without placing blame on individuals in
an attempt to improve patient safety is called:
a. Just culture
b. Emotional intelligence
c. Transformational Leadership
d. Appreciative Inquiry - ANSWERS-a. Just culture
In a just culture, patient safety is enhanced by treating errors as
system failures and encouraging error identification and correction
without placing blame on individuals.
A nurse leader feels there are issues on the unit preventing the staff
from improving their patient experience scores. Evidence-based
practices have been identified, education provided, and strategies
implemented. However, results are not improving. What qualitative
design could be used to gain insight into future strategies?
a. Ethnographic
b. Predictive
c. Descriptive
d. Case Study - ANSWERS-a. Ethnographic
Helps describe the culture within which people live their daily lives
and the impact of this culture on their behavior.
QUESTIONS AND ANSWERS
(LATEST)
Which of the following actions will increase nursing productivity?
a. increasing the number of nurses while decreasing the number of
patients.
b. decreasing the number of nurse while decreasing the number of
patients.
c. decreasing the number of nurses while increasing the number of
patients
d. increasing the number of nurses while keeping the number of
patients the same - ANSWERS-c. decreasing the number of nurses
while increasing the number of patients
Fewer nurses caring for more patients increases productivity because
each nurse will be providing care to more patients, causing a
reduction of the cost of care per patient and an increase in revenue.
Which of the following metrics would the nurse executive use to best
evaluate the efficiency of nurse staffing on a given unit?
a. average nursing care hours (budget and actual) per patient day
b. Total number of nonproductive hours paid
c. Total number of productive hours paid
d. Total care hours supplied by registered nurses - ANSWERS-a.
average nursing care hours (budget and actual) per patient day
,Efficiency variances in the hospital setting may be expressed in
changes from the anticipated hours per patient da.
You are preparing a strategic plan for nursing services in your
organization. Your first step is to:
a. Identify strengths, weaknesses, and threats related to your
organization
b. Create a timetable for accomplishing each goal and objective
c. Create goals and objectives for nursing services in your
organization
d. Review the organization and nursing service's mission and vision -
ANSWERS-d. Review the organization and nursing service's mission
and vision
The first step in strategic planning is to align thinking with the
organization and nursing service's mission and vision
A concentration on key aspects of the work environment, specifically
the people, the physical environment, and the job resources, can
enhance healthcare working conditions. This is an exam of:
a. Effective decision-making
b. Transactional leadership
c. Transformational leadership
d. Meaningful recognition - ANSWERS-c. Transformational
leadership
This transforms through contextual and cultural changes that relate to
the people, physical environment and job resources. The leader is
aware of all that is going on in the organization.
,A key consideration in the process of group dynamics for the nurse
manager to remember is that the stage of group formation a where
work is most effective is the:
a. Norming stage
b. Storming stage
c. Forming stage
d. Performing stage - ANSWERS-d. Performing stage
The performing stage is the final stage of group formation, where the
energy of the group is focused on achieving its goals in a
collaborative atmosphere.
Forming: In the beginning, when a new team forms, individuals will
be unsure of the team's purpose, how they fit in, and whether they'll
work well with one another. They may be anxious, curious, or excited
to get going. However they feel, they'll be looking to the team leader
for direction. This may take some time, as people get to know their
new colleagues and one another's ways of working.
Storming: people start to push against the established boundaries.
Conflict or friction can also arise between team members as their true
characters - and their preferred ways of working - surface and clash
with other people's. At this stage team members may challenge your
authority or management style, or even the team's mission.
Norming: People start to resolve their differences, appreciate one
another's strengths, and respect your authority as a leader. Now that
, they know one another better, your team members will feel more
comfortable asking for help and offering constructive feedback.
A model that treats errors as system failures and encourages error
identification and correction without placing blame on individuals in
an attempt to improve patient safety is called:
a. Just culture
b. Emotional intelligence
c. Transformational Leadership
d. Appreciative Inquiry - ANSWERS-a. Just culture
In a just culture, patient safety is enhanced by treating errors as
system failures and encouraging error identification and correction
without placing blame on individuals.
A nurse leader feels there are issues on the unit preventing the staff
from improving their patient experience scores. Evidence-based
practices have been identified, education provided, and strategies
implemented. However, results are not improving. What qualitative
design could be used to gain insight into future strategies?
a. Ethnographic
b. Predictive
c. Descriptive
d. Case Study - ANSWERS-a. Ethnographic
Helps describe the culture within which people live their daily lives
and the impact of this culture on their behavior.
