Management: A Practical Introduction
Angelo Kinicki
10th Edition
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,Table of Contents — Management: A Practical Introduction (10th Edition) by Angelo
Kinicki
Part 1: Introduction
1. The Exceptional Manager: What You Do, How You Do It
2. Management Theory: Essential Background for the Successful Manager
Part 2: The Environment of Management
3. The Manager’s Changing Work Environment and Ethical Responsibilities: Doing the
Right Thing
• Learning Module 1: Shared Value and Sustainable Development: A New Way to
Think about Leading and Managing
4. Global Management: Managing Across Borders
Part 3: Planning
5. Planning: The Foundation of Successful Management
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6. Strategic Management: How Exceptional Managers Realize a Grand Design
• Learning Module 2: Entrepreneurship
7. Individual and Group Decision Making: How Managers Make Things Happen
Part 4: Organizing
8. Organizational Culture and Structure: Drivers of Strategic Implementation
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9. Human Resource Management: Getting the Right People for Managerial Success
10.Organizational Change and Innovation: Lifelong Challenges for the Exceptional
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Manager
Part 5: Leading
11.Managing Individual Differences and Behavior: Supervising People as People
12.Motivating Employees: Achieving Superior Performance in the Workplace
13.Groups and Teams: Increasing Cooperation, Reducing Conflict
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14.Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader
15.Interpersonal and Organizational Communication: Mastering the Exchange of
Information
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Part 6: Controlling
16.Control Systems and Quality Management: Techniques for Enhancing Organizational
Effectiveness
,Chapter 1. The Exceptional Manager: What You Do, How You Do It
(ANSWERS AT THE END OF EVERY CHAPTER)
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
1) At times, to be efficient in management means NOT using resources in the most cost-
effective way.
⊚ true
⊚ false
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2) Organizations can gain a competitive advantage simply by matching their competition in
terms of cutting costs and responsiveness to employees.
⊚ true
⊚ false
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3) Innovation in business is defined as seeking ways to deliver less costly goods but in
similar ways, maintaining employee morale.
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⊚ true
⊚ false
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4) Telecommuting has been found to enhance employee satisfaction and performance.
⊚ true
, ⊚ false
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