EMD - Emergency Medical Dispatch Questions and Answers 2026

EMD - Emergency
Medical Dispatch
Questions and
Answers 2026
WhatBareBcommonBmisconceptionsBaboutBEMD?B

(ABviewBthatBisBincorrect)B(6)B-BAnswerB-
BCallersBareBtooBupsetBtoBprovideBaccurateBandBusefulBresponseBtoBtheBEMDB

-
BCallersBareBnotBableBtoBprovideBEMDBwithBtheBrequiredBinformationBthatBisBneededB
toBdispatchB

-BMedicalBexpertiseBisBunimportantBsoBwhyBnotBuseBtheBpublicBsafetyBdispatchersB

-BItBisBdangerousBNOTBtoBgoB"BlightsBandBsirens"B

-
BTheBEMDBisBtooBbusyBtoBworryBaboutBaskingBquestions,BgivingBinstructionsBorBusingB
theBEMDPRSB

-
BMedicalBadviceBprovidedBoverBtheBtelephoneBcantBhelpBpatientsBandBcouldBbeBdange
rous



TheBEMDBdeterminesBwhat?B-
BAnswerBtheBnatureBandBseverityBofBtheBmedicalBincidentBtype



TheBEMDBprovidesBemergencyBmedicalBassistanceBusingBtheBmedicallyBapprovedB_____
_B-BAnswerBEMDPRS

,WhatBareBtheBresponsibilitiesBofBtheBEMD?B-BAnswerB-
BReceivesBandBprocessBcallsBforBEMSBassistance

-BDeterminesBtheBnatureBandBseverityBofBmedicalBincidentsB

-BCoordinatesBandBdispatchesBEMSBresourceB

-BGivesBemergencyBmedicalBassistanceBviaBlocallyBapprovedBEMDPRSB

-BRelaysBinformationBtoBrespondingBpersonnelB

-BAttemptsBtoBensureBsafetyBtoBpatients,Bbystander,BandBrespondingBpersonnelB

-
BGivesBinstructionsBtoBcallerBusingBtheBEMDPRS,BhelpingBthemBprepareBforBresponderB
arrivals.B

-BCoordinatesBwithBotherBpublicBsafetyBandBEMSBservicesBasBrequiredBbyBtheBsituation



WhatBareBtheBattributes/BbehaviorBofBaBsuccessfulBEMDs?B-BAnswerB-
BHelpful/BCompassionateB

-BHandlesBStressB

-BMastersBSkillsBofBEMDB

-BGathersBInformationB

-BAssistsBrespondersBinBlocatingBpatientsB

-BDeterminesBtheBnatureBandBseverityBofBmedicalBsituationBwithoutBdiagnosingB

-BReactsBpassivelyBtoBhostileBcallersB

-BMaintainsBConfidentiality



WhatBareBtheB3BphasesBofBtheBDispatchBFunction?B-
BAnswerBPhaseB1B:BCallBReceivingBPhaseB

PhaseB2:BDispatchBPhaseB

PhaseB3:BPostBDispatchBPhase



WhatBoccursBinBPhaseB1BofBtheBCallBReceivingBPhase?B-
BAnswerB"allBcallerBinterrogation"Bsequence.BAsking:B

WHERE

, WHAT

HOW

WHO

WHEN



WhatBoccursBinBPhaseB2BofBtheBDispatchBPhase?B-
BAnswerBAfterBgatheringBinformation,BtheBEMDBturnsBtoBtheBproperBprotocolB.BTheBpr
otocolBprovidesBtheBproperBresponseBmode.



WhatBoccursBinBPhaseB3BofBtheBPostBDispatchBPhase?B-BAnswerB-
BEMDBpreparesBcallersBforBrespondingBpersonnelB

-BEMDBprovidesBmedicalBinstructionsBasBdirectedBbyBEMDPRS



WhatBisBtheBdifferenceBbetweenBEMDBvsBEMS?B-BAnswerBEMD:B

-BItBisBanBadvancedBformBofBdispatchB

-BRequiresBmedicalBtrainingB

-BServesBasBaBpartBofBEMSBsystemB

EMS:B

-BIsBaBsystemB

-BIncludesBallBaspectsBofBmedicalBserviceBtoBtheBcommunityB

-BIncludesBcallBtakerBthroughBrehabBofBtheBpatient



WhatBdoesBtheBEMSBcontain?B-BAnswerB-BBLS/ALS

-BFire

-BPolice

-BHospitals/BEmergencyBCare

-BOthers



HowBmanyBtiersBareBthereBinBEMS?B-BAnswerB4