Dispatch Study Guide
Questions and Answers
Verified 2026
BLSBHotB-
BAnswerBABresourceBwithBbasicBlifeBsupportBcapability,BdispatchedBandBtoldBtoBrespond
BinBanBemergencyBresponseBmode.
FullBResponseB-BAnswerBWhenB"everythingBrolls"BusingBtheBemergencyBresponseBmode.
BLSBColdB-
BAnswerBABresourceBwithBbasicBlifeBsupportBcapability,BdispatchedBandBtoldBtoBrespond
BinBaBnormalBresponseBmode
ALSBHotB-
BAnswerBABresourceBwithBadvancedBlifeBsupportBcapability,BdispatchedBandBtoldBtoBres
pondBinBanBemergencyBresponseBmode.
AllBCallersBinterrogationB-
BAnswerBGuideBcardBtypesBthatBcanBbeBusedBonBALLBtypesBofB9-1-1Bcalls
PhaseB1B-BAnswerBCall-
ReceivingBActivitiesB(Collect).BInBthisBphase,BanBEMDBtakesBanBincomingBcallBandBgoes
BthroughBanB"AllBCallersBInterrogation"Bsequence
PhaseB2B-
BAnswerBDispatchBActivitiesB(Dispatch).BQuestioningBcontinuesBinBthisBphase,BandBbase
, dBonBtheBinformationBgatheredBduringBtheBcall-
receivingBphase,BtheBEMDBturnsBtoBtheBproperBguidecard.
PhaseB3B-BAnswerBPost-
DispatchBActivitiesB(Provide).BOnceBresourcesBhaveBbeenBdispatched,BtheBEMDBprepare
sBtheBcallerBorBpatientBforBtheBarrivalBofBrespondingBEMSBpersonnel.BTheBEMDBalsoBu
pdatesBrespondingBpersonnelBwithBadditionalBinformationBasBitBisBreceived.
AnaphylacticBShockB-
BAnswerBTheBmostBcriticalBallergicBreactionBthatBtypicallyBmanifestsBsuddenly
ASTMBStandardsB-BAnswerBSuggestBthatB7-
10%BofBcallsBbeBreviewedBforBQA/QIBPurposes
AlertBlevelBofBconsciousnessB-
BAnswerBTheBhighestBlevelBofBconsciousness.BItBmeansBtheBpatientBisBawareBofBhisBorB
herBsurroundings.BIfBaBpatientBisBdeterminedBtoBbeBalert,BthereBisBlessBcauseBforBconc
ern.
VerbalBLevelBofBConsciousnessB-
BAnswerBTheBsecondBhighestBlevelBofBconsciousness.BTheseBpatientsBareBawakeBonlyBw
henByouBtalkBtoBorByellBatBthemB(verbalBstimulus).BTheyBtendBtoBfallBasleepBunlessByo
uBconstantlyBtalkBtoBthem
PainBlevelBofBconsciousnessB-
BAnswerBTheBsecondBlowestBlevelBofBconsciousness.BABpersonBinBthisBstateBisBonlyBabl
eBtoBbeBawakenedBwithBnoxiousB(painful)BstimuliBandBtheyBrequireBnoxiousBstimulants
BtoBstayBawake.
UnresponsiveBlevelBofBconsciousnessB-
BAnswerBTheBlowestBandBmostBdangerousBlevelBofBconsciousness.BPatientsBinBthisBstate
Bcan'tBbeBarousedBbyBanyBstimulus.