Assessment
Midterm Exam Week 1 to 4 Review
1. The interview process
Answer
Initiating the
session
Gathering
information
Physical examination
Explanation and
planning
Closing the session
These steps are proving structure and building the
relationship
2. interviewing techniques
Answer
Nonverbal communication
Empathy
Active listening
Validation reassurance
partnering summarize
,Guided questioning
Empowerment
3. Setting the stage for
examination
Answer
Explaining point for point what the exam- ination will entail, preparing,
privacy,
awareness of the setting in which the exam is taking place, do not assume it is
ok to
have others in the room, being aware of disabilities.
4. Establishing Rapport
Answer
Earning trust, following through, showing empathy and compassion,
being
knowledgeable of the information provided
5. Gender Pronouns
Answer
How a person would like to be referred to.
Ex
"She/Her" "He/Him"
"They/Them" etc.
How would you describe your sexual identity How
would you describe your gender identity What is
the
sex on your original birth certificate
6. FIFE model
,Answer
Feelings Ideas
Functioning
Expectations
Helps explore the patient's perspective about their health and
illness
7. Patient-centered medical care
Answer
Involving the patient in their care and coming up with a plan with the provider.
Provider
must acknowledge their own personal biases while being aware of what is the
safest
Sam's most effective plan for the patient
8. Fundamentals of skilled
interviewing
Answer
Active listening, empathetic responses, guided questioning, nonverbal
communication,
validation, reassurance, partnering, summarization, transitions, empowering the
patient
9. verbal communication
Answer
expressing ideas to others by using spoken
words
10. nonverbal communication
Answer
communication using body movements,
gestures,
, and facial expressions rather than
speech
11. Challenging Patient Situations and
behaviors
Answer
Silent
Talkative
With confusing narrative
With altered state or
cognition
With emotional lability
Angry or aggressive
Flirtatious
Discriminatory
With hearing
loss
With low or impaired vision
With
limited intelligence Burdened
by
personal problems Nonadherent
With low literacy
health literacy
With limited language proficiency
With
terminal illness or dying
12. 5 R's off cultural
humility
Answer
Reflection— what did I learn? Respect—did I treat
everyone
involved w respect? Regard—did unconscious
bias drive
this