PCC COMPREHENSIVE EXAM
QUESTIONS AND ANSWERS PACK
2026
▶ Opportunities. Answer: Possibilities represent opportunities for a
manager to influence organizational and unit goals. They exist in every
element of work when the organization is nimble and forward thinking.
Some organizations offer incentives for creativity that help make a
difference in the workplace
▶ Lines of Communication. Answer: Roles incorporate patterns of
structured interactions between the manager and people in these groups.
Need to be a skillful listener.
▶ Expectations. Answer: Clear expectations=less role confusion
▶ Support. Answer: All roles are shaped to some degree by the support
and services others provide
Each role has some available support
When a new position is considered, it is important to evaluate whether
support is available in areas in which a manager may lack knowledge or
skill
▶ Role Transition Process. Answer: Process takes time
1. Role Preview - "dating", developing a relationship
2. Role Acceptance-commitment
3. Role Exploration - honeymoon phase
4. Role Discrepancy - honeymoon over
5. Role Development-resolution
6. Role Internalization - relationships mature
7. Unexpected Role Transition
▶ Role Preview. Answer: Development of the relationship-the job interview
▶ Role Acceptance. Answer: When you are offered a job and you accept it
, ▶ Role Exploration. Answer: Excitement about this new job
▶ Role Discrepancy. Answer: Honeymoon is over and you begin to see
what the job really means
▶ Role Development. Answer: choosing to change role expectations
and/or role performance
▶ Role Internalization. Answer: Behaviors become second nature
Not focusing on their roles as much
▶ Unexpected Role Transition. Answer: End of a relationship. Can be grief
and confusion and a sense of loss.
▶ Leadership Strengths for the Future. Answer: Teams of Nursing
Small changes to facilitate large changes
Rapid Change is required in some settings
Population driven
outcomes driven
▶ Vision. Answer: vision for the future required to be open and honest
about future
▶ Forecasting. Answer: process in taking information to plan for the future
▶ Innovation. Answer: focused on current ideas to create better ways to
do things
▶ Shared Vision. Answer: Several who support a specific view
Needed in nursing to move forward in the future
Example is moving from traditional to EBP of all nurses
▶ Projections for the Future. Answer: -Knowledge will continue to change
and evolve
-Healthcare systems will evolve and change as response to fiscal and
patient outcomes dictates care together
-Increasing diversity will push need for more change and require health
care shifts
QUESTIONS AND ANSWERS PACK
2026
▶ Opportunities. Answer: Possibilities represent opportunities for a
manager to influence organizational and unit goals. They exist in every
element of work when the organization is nimble and forward thinking.
Some organizations offer incentives for creativity that help make a
difference in the workplace
▶ Lines of Communication. Answer: Roles incorporate patterns of
structured interactions between the manager and people in these groups.
Need to be a skillful listener.
▶ Expectations. Answer: Clear expectations=less role confusion
▶ Support. Answer: All roles are shaped to some degree by the support
and services others provide
Each role has some available support
When a new position is considered, it is important to evaluate whether
support is available in areas in which a manager may lack knowledge or
skill
▶ Role Transition Process. Answer: Process takes time
1. Role Preview - "dating", developing a relationship
2. Role Acceptance-commitment
3. Role Exploration - honeymoon phase
4. Role Discrepancy - honeymoon over
5. Role Development-resolution
6. Role Internalization - relationships mature
7. Unexpected Role Transition
▶ Role Preview. Answer: Development of the relationship-the job interview
▶ Role Acceptance. Answer: When you are offered a job and you accept it
, ▶ Role Exploration. Answer: Excitement about this new job
▶ Role Discrepancy. Answer: Honeymoon is over and you begin to see
what the job really means
▶ Role Development. Answer: choosing to change role expectations
and/or role performance
▶ Role Internalization. Answer: Behaviors become second nature
Not focusing on their roles as much
▶ Unexpected Role Transition. Answer: End of a relationship. Can be grief
and confusion and a sense of loss.
▶ Leadership Strengths for the Future. Answer: Teams of Nursing
Small changes to facilitate large changes
Rapid Change is required in some settings
Population driven
outcomes driven
▶ Vision. Answer: vision for the future required to be open and honest
about future
▶ Forecasting. Answer: process in taking information to plan for the future
▶ Innovation. Answer: focused on current ideas to create better ways to
do things
▶ Shared Vision. Answer: Several who support a specific view
Needed in nursing to move forward in the future
Example is moving from traditional to EBP of all nurses
▶ Projections for the Future. Answer: -Knowledge will continue to change
and evolve
-Healthcare systems will evolve and change as response to fiscal and
patient outcomes dictates care together
-Increasing diversity will push need for more change and require health
care shifts
