SmartTalk, 2nd Edition (Gosselin)
SECTION I: MULTIPLE CHOICE (100 Questions)
Choose the one alternative that best completes the statement or
answers the question.
1. In Berlo's SMCR model of communication, the "channel" refers to:
A) The content of the message
B) The medium through which the message travels
C) The emotional state of the receiver
D) The cultural background of the source
Answer: B — The channel is the medium (e.g., speech, writing, body
language) used to transmit the message.
2. Which of the following is NOT a component of Berlo's SMCR model?
A) Source
B) Message
C) Feedback loop
D) Receiver
Answer: C — Berlo's SMCR model includes Source, Message, Channel,
and Receiver but does not explicitly include a feedback loop.
3. According to Berlo, a source's communication skills include all of the
following EXCEPT:
A) Speaking
,B) Writing
C) Listening
D) Interrogation tactics
Answer: D — Communication skills in Berlo's model refer to basic
abilities like speaking, writing, and listening, not specific interrogation
tactics.
4. The Garrity rule protects public employees from:
A) Being fired without cause
B) Having their compelled statements used against them in criminal
proceedings
C) Being questioned without an attorney present
D) Testifying against their coworkers
Answer: B — Under Garrity v. New Jersey, statements compelled under
threat of termination cannot be used in criminal prosecution.
5. The Miranda warning is required when a suspect is:
A) Stopped on the street for questioning
B) In custody and subject to interrogation
C) Asked for identification
D) Volunteering information at a crime scene
Answer: B — Miranda applies specifically to custodial interrogation.
6. A "victim" is defined as:
A) Anyone who witnesses a crime
B) The person who is the object of an incident, crime, or other harm
,C) The individual accused of committing a crime
D) A third-party observer with no direct involvement
Answer: B — The victim is the person directly harmed by the incident.
7. A "witness" is someone who:
A) Has been charged with a crime
B) Has knowledge about an incident through personal observation or
firsthand experience
C) Reports crimes anonymously online
D) Investigates criminal activity professionally
Answer: B — Witnesses have direct knowledge through observation or
experience.
8. A "suspect" is an individual:
A) Who has been convicted of a crime
B) Under investigation for having committed a crime or other
wrongdoing
C) Who reports criminal activity to authorities
D) Who provides legal representation to the accused
Answer: B — A suspect is someone believed to have committed
wrongdoing and is under investigation.
9. A "cyber informant" is best described as:
A) A law enforcement officer who specializes in cybercrime
B) An individual who communicates online about criminal intent,
activity, or knowledge of others' wrongdoing
, C) A victim of online fraud or harassment
D) A software program that detects criminal activity
Answer: B — Cyber informants provide digital intelligence about
criminal activity through online communication.
10. Which statement about witness information is TRUE?
A) It is always accurate and reliable
B) It is notoriously inaccurate and often unreliable
C) It is of little value to investigations
D) It is always admissible in court without corroboration
Answer: B — Witness information, especially eyewitness testimony, is
frequently inaccurate and unreliable due to memory limitations and
suggestion.
11. Cognitive interviewing is designed primarily to:
A) Elicit confessions from suspects
B) Enhance memory retrieval in witnesses and victims
C) Reduce the time required for questioning
D) Intimidate uncooperative subjects
Answer: B — Cognitive interviewing uses memory-enhancement
techniques to improve recall accuracy and completeness.
12. Which of the following is a key mnemonic in cognitive interviewing?
A) Direct confrontation
B) Context reinstatement
C) Leading questions
D) Repeated questioning