Today's effective managers - CORRECT ANSWER✅✅-do more w/ less
-engage employees
-see change as natural
-inspire vision & cultural values allowing people a collaborative & productive workplace
Management definition - CORRECT ANSWER✅✅organize goals in an effective and efficient manner
through planning, organizing, leading, and controlling
Peter Drucker - CORRECT ANSWER✅✅-people & ethics > profits, rigid rules, & work structures
-"father of modern busn. management"
-innovative thinking revolutionized today's theory of busn.
-make people capable of joint performance (focus on strengths; weaknesses are irrelevant)
-e.g. top 5 job strengths to make a job need you
Rapid Environmental Shifts -> Impact Management - CORRECT ANSWER✅✅-technology (social media,
mobile apps, AI, etc.)
-move to knowledge/information-based economy
-global market forces
-growing threat of cybercrime
-shifting expectations by employees + customers
Management competencies for today's world - CORRECT ANSWER✅✅
What do managers do? - CORRECT ANSWER✅✅-set objectives
-organize
-motivate & communicate
-measure
-develop people
, Process of Management - CORRECT ANSWER✅✅Planning: select goals and ways to obtain em'
Organizing: assign responsibility for task accomplishment
Leading: use influence to motivate employees
Controlling: monitor activities & make corrections
Management Skills - CORRECT ANSWER✅✅THC
technical - understanding of and proficiency in the performance
human - manager's ability to work with and through other people
conceptual - cognitive abilities to see the organization as a whole and the relationship among its parts
Becoming a New Manager - CORRECT ANSWER✅✅-no longer individual performer, manager of others
-successful managers build teams and networks
-managers expect freedom, but get less
-trial by fire (being under the pressure assessing performance)
Manager Types (vertical) - CORRECT ANSWER✅✅First level & supervisory managers: responsible for
production of goods (facilitating individual performance)
Middle managers: facilitating teams of people, including allocating resources
Top managers (C-level; chief): monitoring the external environment and determining the best strategy
to be competitive
Manager Types (horizontal) - General Manager - CORRECT ANSWER✅✅GM: multiple functional
departments w/ profit and loss responsibility (e.g. Manager @construction site)
Manager Types (horizontal) - Functional Managers - CORRECT ANSWER✅✅individual department that
has employees w/ similar training & skills (e.g. ensuring plumbing on site)
Manager Types (horizontal) - Project Managers - CORRECT ANSWER✅✅temporary work project
working w/ from various levels functions and levels of organization (e.g. overseeing aspects)