OVERVIEW
EXAM NEWEST ACTUAL EXAM
QUESTIONS AND CORRECT
DETAILED SOLUTIONS
What is the SNR master file? - ✔✔✔ Correct Answer > The
Scheduled Accessibility Configuration master file.
What ways can appointments be scheduled? - ✔✔✔ Correct Answer
> By Human scheduler, through My Chart, via interface from another
scheduler, automatically generated from a clinical order.
What is an advantage of using V_SCHED_APPT to report on
Cadence appointments? - ✔✔✔ Correct Answer > This table will
return only appointments.
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,What are appointments with multiple providers and/or resources
referred to as? - ✔✔✔ Correct Answer > Joint appointments. The
times selected must be the same, overlap, or touch for all
providers/resources involved.
True of False: Caboodle maintains links between rescheduled
appointments? - ✔✔✔ Correct Answer > False - No links are
maintained
True or False: An Appointment Serial Number (ASN) does not
change when an appointment has been rescheduled? - ✔✔✔ Correct
Answer > True - It does not change
How are Clinic Visits defined in Epic - ✔✔✔ Correct Answer > A
type of appointment and are encounters that occur in outpatient
locations.
What is "Welcome" as it pertains to Epic applications? - ✔✔✔
Correct Answer > Allows patients to check themselves in for an
appointment. It is a application that focuses on self service kiosks or
tablets a patient can use to check in.
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,In what database can "Welcome" data be found. - ✔✔✔ Correct
Answer
> This data can be found in the Clarity database but not the Caboodle
database.
What are the Epic workflows that can be used to track patients. -
✔✔✔ Correct Answer > Removal from arrival list, Direct room
Assignment, and Roomed time.
Define appointment cycle time. - ✔✔✔ Correct Answer > The
amount of time a patient spends in the various appointment stages.
Define wait time - ✔✔✔ Correct Answer > How much time a patient
is waiting for something or somebody i.e. the doctor.
What are the Epic reporting base classes - ✔✔✔ Correct Answer >
Direct, emergency, inpatient, observation, and outpatient.
What are HOV's - ✔✔✔ Correct Answer > Hospital Out Visits;
created to track outpatient visits to hospitals i.e. physical therapy on
an out patient basis.
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, What options does Epic provide to patients to maintain their own
registration data also referred to a eCheck-In? - ✔✔✔ Correct Answer
> The My Chart and Welcome patient on-line Epic applications.
What is an EAR record - ✔✔✔ Correct Answer > Information about a
Guarantor. A Guarantor can have more than on of these records.
i.e. a personal Guarantor account and a Workers Comp Guarantor
account.
What is accessibility as defined by Epic? - ✔✔✔ Correct Answer >
The ability to seek and receive care at an organization.
What is the industry standard for calculating the wait average when
scheduling patient appointments. - ✔✔✔ Correct Answer > To report
the third (3rd) next available appointment (sometimes abbreviated
3NA)
What is the difference between Internal and external Identifiers?
- ✔✔✔ Correct Answer > The internal identifier will be unique but is
not guaranteed to be recognizable by a user; while the external
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