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CRCR CERTIFICATION EXAM NEWEST – CERTIFIED REVENUE CYCLE REPRESENTATIVE ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS

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Prepare for the Certified Revenue Cycle Representative (CRCR) exam with this newest actual exam question bank. Contains correct answers tested and approved for HFMA certification. Covers all core revenue cycle domains: patient access (scheduling, pre-registration, insurance verification, EMTALA), HIM (medical records, MPI, ICD-10 coding, chargemaster, revenue codes), billing and claims (UB-04, CMS 1500, ERA, EFT, clean claims), Medicare (Part A, B, C, D, benefit periods, LCD/NCD, ABN, MSP, RAC, OIG), Medicaid (income/assets eligibility), payment methodologies (capitation, per diem, case rates, DRG, APC), financial assistance (501(r), FAP, charity care vs bad debt), collections (agency agreements, credit balances, bankruptcy Chapter 7/13), KPIs (days in A/R, net AR), compliance programs (OIG work plan, CCI, corporate integrity), HFMA best practices (patient financial communications, price transparency), Affordable Care Act (Health Insurance Exchanges), and revenue cycle outsourcing. Essential for HFMA CRCR certification success.

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CRCR CERTIFICATION EXAM NEWEST

ACTUAL EXAM QUESTIONS AND
CORRECT

DETAILED ANSWERS


Across all care settings, if a patient consents to a financial discussion during a
medical encounter to expedite discharge, the HFMA best practice is to: - ✔✔✔
Correct Answer > Support that choice, providing that the discussion does not
interfere with patient care or disrupt patient flow



In Chapter 7 straight bankruptcy filling - ✔✔✔ Correct Answer > The court
liquidates the debtor's nonexempt property, pays creditors, and discharges the
debtor from the debt



Chapter 13 Bankruptcy, debtor rehabilitation is a court proceeding

- ✔✔✔ Correct Answer > That reorganizes a debtor's holdings and instructs
creditors to look to the debtors' future earnings for payment



This concept encompasses all activities required to send a request for payment
to a third-party health plan for payment of benefits - ✔✔✔ Correct Answer >
Claims processing



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,The importance of Medical records being maintained by HIM is that the patient
records: - ✔✔✔ Correct Answer > Are the primary source for clinical data
required for reimbursement



When there is a request for service, the scheduling staff member must confirm
the patient's unique identification information to -

✔✔✔ Correct Answer > Ensure that she/he accesses the correct information in
the historical database



Maintaining routine contact with the health plan or liability payer, making sure
all required information is provided and all needed approvals are obtained is the
responsibility of: - ✔✔✔ Correct Answer > Case Management



Key Performance Indicators (KPIs) set standards for accounts receivables (A/R)
and - ✔✔✔ Correct Answer > Provide a method of measuring the collection
and control of A/R



With any remaining open balances, after insurance payments

have been posted, the account financial liability is - ✔✔✔ Correct Answer >
Potentially transferred to the patient



Pricing transparency is defined as readily available information on the price of
healthcare services, that together with other information, help define the value



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,of those services and enable consumers to - ✔✔✔ Correct Answer > Identify,
compare, and choose providers that offer the desired level of value




The HCAHPS (hospital consumer assessment of healthcare providers and
systems) initiative - ✔✔✔ Correct Answer > Provide a standardized method for
evaluating patient's perspective on hospital care.



HFMA best practices call for patient financial discussions to be reinforced -
✔✔✔ Correct Answer > By changing policies to programs



Which option is a benefit of pre-registering a patient for services

- ✔✔✔ Correct Answer > The patient arrival process is expedited, reducing
wait times and delays



Which of the following is required for participation in Medicaid? -

✔✔✔ Correct Answer > Meet income and assets requirements



Days in A/R is calculated based on the value of - ✔✔✔ Correct Answer

> The total accounts receivable on a specific date



Case Management requires that a case manager be assigned -


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, ✔✔✔ Correct Answer > To a select patient group



All of the following are steps in safeguarding collections EXCEPT - ✔✔✔
Correct Answer > Issuing receipts



The Electronic Remittance Advice (ERA) data set is : - ✔✔✔ Correct Answer >
A standardized form that provides third party payment details to providers



All of the following are conditions that disqualify a procedure or service from
being paid for by Medicare EXCEPT - ✔✔✔ Correct

Answer > Services and procedures that are custodial in nature



Medicare beneficiaries remain in the same "benefit period" - ✔✔✔

Correct Answer > Until the beneficiary is "hospitalization and/or skilled nursing
facility-free" for 60 consecutive days



It is important to calculate reserves to ensure - ✔✔✔ Correct Answer >

Stable financial operations and accurate financial reporting



A claim is denied for the following reasons, EXCEPT: - ✔✔✔ Correct Answer
> The submitted claim does not have the physicians signature




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