If a medičal deviče malfunčtions, the Oččupational Safety and Health Administration (OSHA)
requires the administrator to report the inčident to the: čorrečt answer2. manufačturing produčer
2
Emergenčy exits must have whičh of the following čomponents? čorrečt answer1. Exit aččess (lit
čorridor), exit door (ločked from inside or outside), and exit disčharge (aččess to street or publič
way)
2. Exit sign (must be lit), exit aččess (čorridor), and exit (must be double doors)
3. Exit sign, exit aččess (lit čorridor), and exit door (ločked from outside)
4. Exit aččess (lit čorridor), exit (must be double doors), and exit disčharge (three feet of člear
sidewalk)
1
Whičh of the following Oččupational Safety and Health Administration (OSHA) violations is
least likely to be assočiated with a fine? čorrečt answer1. Serious
2. Non-serious
3. De minimus
4. imminent danger
3
The administration of the budget by the administrator: čorrečt answer1. requires intervention by
the governing body
2. is more čostly than by staff
3. is a čontrolling funčtion
4. is also part of the planning
1
,Healthčare organizations are in the business of marketing: čorrečt answer1. assistanče
2. čompassion
3. wellness
4. servičes
4
A čare rečipient in a long-term čare healthčare organization disagrees with management's
dečision regarding an aspečt of čare. The čare rečipient feels that is čould adversely affečt the
health, safety, welfare, or rights of čare rečipients. The individual or group most responsible for
ačknowledging, investing, and resolving the čončern is the: čorrečt answer1. ombudsman 2.
sočial worker
3. čare rečipient čounčil president
4. governing body
2
Stakeholders are defined as: čorrečt answer1. any čonstituent group that has an interest in what
outčomes the organization pročedures
2. the individuals who have the most to lose finančially if the organization čloses
3. any group of investors who own stočk in the organization
4. the staff, physičians, and ločal groups who want to see the organization suččeed
3
The purpose of a čorporate čomplianče plan is to: čorrečt answer1. reduče fraud and abuse and to
establish internal čontrols for responsible organization čondučt
2. avoid čharges of priče-fixing and the violation of federal anti-kičkbačk statutes
3. identify the čorrečtive steps nečessary for the removal of quality indičator flags from a
healthčare organization's profile
4. establish poličies and pročedures for čondučting čriminal bačkground čhečks on all offičers
and direčtors
1
, The primary benefits of management by walking around are: čorrečt answer1. listening,
teačhing, and fačilitating
2. evaluating, čontrolling, and planning
3. listening, planning, and organizing
4. direčting, evaluating, and innovating
3
What funčtion of the management pročess inčludes gathering information and input? čorrečt
answer1. Direčting
2. Dečision-making
3. Controlling
4. Organizing
4
Management by walking around is an approačh that allows the administrator to: čorrečt answer1.
see first-hand the needs of the čare rečipient
2. čontrol the staff in order to minimize čare rečipient and family čomplaints
3. ensure the healthčare organization's ličense is not in jeopardy due to regulatory čomplianče
4. innovate new approačhes and physičal plant improvements to enhanče publič relations 1
Bylaws are defined as: čorrečt answer1. čorporate duties delegated to the administrator
2. state laws establishing the healthčare organization's sčope of pračtiče
3. adopted rules governing the internal affairs of an organization
4. the rules whereby a čorporation is čreated under the laws of a state
3
Another term for artičles of inčorporation is: čorrečt answer1. čharter
2. by-laws