Recent Exam 2026 -2027 Actual Complete Real Exam
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On May 10, Devoted Sales Agent, Jackie, gets a call from Mr.
Seinfeld stating that he is permanently moving from Cuyahoga
county, Ohio to a beach condo in Palm Beach county, Florida
on June 1. He wants to know if and when he should change his
Devoted Health plan. What should Jackie tell him?
-He must disenroll from his Devoted plan in Cuyahoga county
since he will no longer be in the service area and must wait
until the next Annual Enrollment Period (AEP) to enroll in the
plan in Palm Beach effective January 1 of the following year.
-Because Mr. Seinfeld is leaving his current plan's service area
and moving to a new one, Jackie can instruct him that he must
switch from the Devoted plan in Cuyahoga county to the
Devoted plan in Palm Beach, and that he can do so one month
prior to his move and up to two months following the move.
Additionally he can do so by calling Devoted Health to make
the plan change and Jackie w - ANSWER-Because Mr. Seinfeld
is leaving his current plan's service area and moving to a new
one, Jackie can instruct him that he must switch from the
Devoted plan in Cuyahoga county to the Devoted plan in Palm
,Beach, and that he can do so one month prior to his move and
up to two months following the move. Additionally he can do so
by calling Devoted Health to make the plan change and Jackie
will remain as his agent of record (AOR)
In which of the following settings is a Scope of Appointment
form NOT required
to be
collected?
-A one-on-one appointment occurring in the beneficiary's
home.
-An unscheduled meeting with a beneficiary who arrives at
an agent's office
without an appointment and requests
information.
-A sales seminar advertised in the local newspaper.
-All of these scenarios require a Scope of Appointment form
be collected. -
ANSWER-A sales seminar advertised in the local
newspaper.
What are the different plan options offered by Devoted Health?
-HMO, PPO, DSNP, Medicare Supplements
, -C-SNP, D-SNP, PPO, PFFS
-PPO, PDPs
-HMO, PPO, DSNP, CSNP, HMO MA-only, PPO MA-only -
ANSWER-HMO,
PPO, DSNP, CSNP, HMO MA-only, PPO
MA-only
Which of the following is a main component of our model of
care?
-All of these
-Provider network
-Quality of performance and improvement
-Population description
-Care coordination - ANSWER-All of these
Which answer best describes some of the extra benefits
offered on Devoted
Health
plans?
-Money to use on wellness items, Silver Sneakers,
Devoted dollars for