CHAPTER 2 COMPLETE QUESTIONS
WITH CORRECT ANSWERS
\.Which represents the management functions that are incorporated into the
management
process?
a. Planning, directing, organizing, staffing, and transforming
b. Planning, organizing, staffing, directing, and controlling
c. Inspiring, planning, staffing, directing, and evaluating
d. Organizing, staffing, planning, empowering, and controlling - ANSWERS✔-B
\.The manager of a care facility advocates traditional management science. What
is this
manager most likely to prioritize?
a. Ensuring that workers are satisfied in their roles
b. Identifying and addressing barriers to efficiency
c. Empowering workers to make decisions independently
d. Providing rewards for exceptional caring - ANSWERS✔-B
\.Caregivers at a public health center believe that their manager adheres to
Theory X. What
, action by the manager best confirms this suspicion?
a. The manager collaborates with senior staff to set quarterly goals for the center.
b. The manager insists on accompanying nurses to community events and
observes
them closely.
c. The manager is difficult to access when there is a problem or crisis in the center.
d. The manager allocates rewards based on the outcomes of nurses' work. -
ANSWERS✔-B
\.Accreditors are scheduled to visit a hospital site, and staff members have been
made aware
of what they will be assessing. What staff behavior would most clearly suggest the
presence
of the Hawthorne effect?
a. The nurses consciously improve their performance because they know it is
being
scrutinized.
b. The nurses avoid contact with the accreditors because they fear criticism.
c. The manager blames individual nurses for deficits identified in the accreditation
report.
d. The manager temporarily adopts a leadership role. - ANSWERS✔-A
\.The manager at a long-term care facility has intervened in a conflict between
two staff