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Cheatsheet Sociology of Organisations tentamen | UU | 2025/26

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Cheatsheet for Sociology of Organisations () at Universiteit Utrecht covering major theoretical perspectives in organizational analysis. Topics include managerial-psychologistic approaches (Taylorism, Fordism, human relations theory), Weber's institutional and bureaucratic theory, Marxian labour process theory, postmodern perspectives, and contingency theory. Essential for understanding how organizations emerge, structure themselves, and respond to environmental pressures, ideal for exam preparation and tentamen in this core sociology course.

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1. Managerial-psychologistic: how managers should relate to Emergence of org. characteristics. Industrial: technical division.
employees + how organise job. Scientific management (Taylorism): Org. characteristics: hierarchies, efficiency focus, standardisation,
decompose work, improve efficiency. Thinking from doing. Deskill. manager-worker separation. -> Need of new org. structures. Post-
Incentive pay systems. Fordism: better wages = more consumers. industrial: knowledge work, services, info economy, automation =
Managers manipulate behavior: maximize output /efficiency. Psych. less hierarchies, adaptability focus, collaboration & networks. Org.
humanism: hygiene & motivation factors. Individual motivation, structure = simple pattern who does what, who decides, how
personality, managerial control. Attitudes, leadership style, job people communicate -> make org. predictable. Contingency
satisfaction, psych. needs. Management technique+indiv.psych. theory: effectiveness from fitting characteristics of the org to
Effective managment+motivated individ.. Durkheim human contingencies that reflect situation of org; no one best way: most
relations: org. = social system: norms, values, cohesion. effective depends on situation. Burns&Stalker: major contingency
Autonomous, externally society effects behavior+attitude indiv. factor=external environment. Structure influences performance.
Social underpinnings of cognition. (Over)emphasis on macrolevel. Stable/predictable or turbulence/ uncertainty. Mechanistic: rigid,
Social solidarity+major changes indus.rev. Pre-capitalist: self- hierarchical, highly structured org. Stable, change of market = slow
providing; pre-industrial: specialise; industrial: factories. For output: + predictable, production = stable & demand=predictable. Precise
informal relations, social cohesion, interdependencies, sentiments. accountability. Vertical commands: managers instruct, workers
Behavior: group norms. Informal social relations -> productivity. follow rules + procedures; bureaucratic + scien.manag. strands.
Cooperation & shared meaning. Interactionist-negotiated order: Organic: flexible, decentralized, adaptive. Dynamic environmnt =
restricted by/bend rules. Ongoing interaction + negotiation=order. change fast, uncertainty=high, flexibility & innovation matter more
Indiv.+society =mutually interdependent. Emphasis: (internal) than control. Horizontal consultation: more network than hierarchy.
negotiations. Adjustment. Preserve identity. Transgression, return Org. need to align structure with environm conditions. Mintzberg:
order, powerplay. Meaning-making. Interpretation & adaptation. primary coordination mechanism: how org. coordinate the work of
Reality = socially constructed. 2. Weber social action- many people. Contingency: external environment + operational
institutional: interplay objective=material + subjective=ideas. complexity. Taylor: workers produce, managers steer. Mintzberg:
Modernisation as continuing rationalisation. Org.=rational-legal management -> strategic apex (steer) + middle line (manage),
system. Bureaucracy: fairness+efficiency; hierarchy office holders, operating core = workers. Marx: middle line manager = operating
authority from expertise, rules + procedures. Predictable& stable. core, also an instrument. Support staff: support. Technostructure:
Traditional authority: sanctions, traditions; charismatic: exceptional rationalise = make org more efficient. Machine bureaucracy:
people; rational-legal: legal position&rules. Paradox conseq.: meansstandardisation of work; procedures & rules; efficiency. Good
undermine/defeat ends. Bur.personality: people follow rules strictly technostructure (very important): standardise tasks. Efficiency in
-> rules≠means, but goals (Merton). Efficiency + legitimacy. stable environment. Insistence on loyalty, conformity, obedience.
Institutional: org. conforming to inst. pressures. Org. remain Professional bureaucracy: standardisation of skills (services);
similar/stable. Culture, value-based notions how should be training,certification, professional norms; expertise&service quality.
organised. Legitimacy -> effectiveness + efficiency. Isomorphism: Work ≠ standardised: tasks to difficult, require much training &
coercive = formal + informal pressures by org. they depend on; expertise. High skilled competitive workers. Operating core
mimetic = responses uncertainty -> imitation; normative = prof. operates by itself, don’t need supervisors. Simple structure: direct
same training, so share ideas. Rules, legitimacy, rationality. supervision; personal authority of leader; adaptability. Strategic
Marxian labour process: econ change of dependency. Proletariat& apex + operating core. Small&young org. Dominated by strategic
bourgeoisie = unequal relation, due to modernisation. Owners want apex. Environment that changes a lot: quick decisions, meet demand
survival. Beat competitors, max surplus value, ^efficiency (Taylor). of market. Adhocracy: opposite of bureaucracy: constantly
Repetitive work ≠ fulfilment -> alienated product, coworkers, reforming processes & rules to meet the changing contingency.
themselves. Rationalisation -> exploitation. Deskilling, routinising, Mutual adjustment; collaboration & expertise; innovation&problem
mechanising of jobs. Org. tools of exploitation = power asymmetry. solving. Dynamic configuration of relationships between small
More workers than needed, limited bargaining. Taylor: not enough groups. Operational adhocracy: innovation sits in org. core
workers, pay decent. Power struggles. Weber: interplay ideas & operations, no clear separation between doing the work and
materials, Marx: no ideology doesn’t trump interest, market innovating, innovation work = final output. Administrative
overrides ideology. Control, exploitation, capitalism, Post- adhocracy: administrative / support structure. Operational core =
modern /post structuralist: no objective reality, progress=illusion, more standardised/bureaucratic. Innovation in support staff,
shaping forces of discourse. Org.: people subjugated by language of operating core works. Divisionalised form: standardisation of
modernism. Focus on doubt, continuity, chaos, fragmentation, outputs; achieve performance targets; strategic portfolio control.
unpredictability. Embrace complexity. Polycentrism: having many Have stable, want diversified market. Demands = quite stable. Each
centres of authority/importance. Modernists: control world, org. division is independent & specialised. Communicate through middle
single entity. Post: don’t control world, org. polycentric = line to strategic apex. Missionary org: ideology (shared beliefs/
independent centres of decision making. (Shaping) language values), internalised values. Do something, because they believe
influences & reflects how we act = power. Discourse, language, they should do it, not told. Strong ideological framing, loose
knowledge. 3. Soc.org. = relationship, organise themselves/are structure, identity-driven engagement. Political org: no primary
organised in work org.. how these patterns influence/are influenced coordination; politics & power; internal conflict, unstable alliances,
by action & interaction. Org.= pursue + achieve common objective. ambiguous authority. 4. Structure: regular or persisting patterns of
Pre-capitalist: mechanical solidarity; coordinated by social norms& action that give shape & predictability; what people do in org.
traditions. Pre-industrial: organic solidarity, social division of labor. Culture: set of meanings and values define the appropriate ways to

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