WITH CORRECT ANSWERS
\.Workforce level - ANSWERS✔-Number of workers needed in a period
\.Sustainability - ANSWERS✔-The ability to meet current resources needs without
compromising the ability of future generations to meet their needs
\.Tripe bottle line - ANSWERS✔-Evaluating the firm against social, economic, and
environmental criteria.
\.Operations and supply chain strategy - ANSWERS✔-The setting of broad policies
and plans that will guide the use of resources needed by the firm to implement its
corporate strategy.
\.Operations effectiveness - ANSWERS✔-Performing activities in a manner that
best implements strategic priorities at minimum cost.
\.Straddling - ANSWERS✔-When a firm seeks to match what a competitor is doing
by adding new futures, services, or technologies to existing activities.
\.Order winners - ANSWERS✔-One or more specific marketing oriented
dimensions that clearly differentiate a product from competitors products.
,\.order qualifiers - ANSWERS✔-dimensions used to screen a product or service as
candidate for purchase.
\.activity system maps - ANSWERS✔-diagrams that show how a company's
strategy is delivered through a set of supporting activities.
\.Supply Chain Risk - ANSWERS✔-The likelihood of disruption that would impact
the ability of a company to continuously supply products or services.
\.Productivity - ANSWERS✔-a measure of how well resources are used:
Productivity = outputs/inputs
\.A strategy that is designed to meet current needs without compromising the
ability of future generations to meet their needs - ANSWERS✔-Sustainable
\.The three criteria included in a tripe bottom line - ANSWERS✔-Social, economic,
environmental
\.The seven operations and supply chain competitive dimensions - ANSWERS✔--
cost
quality
-delivery speed
-delivery reliability
, -coping with changes in demand
-flexibility and speed of new product introduction
-other product-specific criteria
\.it is probably most difficult to compete on this major competitive dimension -
ANSWERS✔-Cost
\.This occurs when a company seeks to match what a competitor is doing by while
maintaining its existing competitive position. - ANSWERS✔-Straddling
\.A criterion that differentiates the products of services of one firm from those of
another - ANSWERS✔-order winner
\.a screening showing the activities that support a company's strategy -
ANSWERS✔-order-qualifier
\.A measure calculated by taking the ratio of output to input - ANSWERS✔-
Productivity
\.Strategic forecasts - ANSWERS✔-Medium and long term forecast used to make
decisions related to strategy and estimating aggregate demand.
\.Tactical forecast - ANSWERS✔-Short-term forecast used as input for making day-
to-day decisions related to meeting demand.