ISDS 3115 EXAM 1 CONCEPTS CHAPTER 1,2,3,4
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1. Which of the following activities at a commercial bank
is NOT an operations activity?
Part 2
A.
security
B.
check clearing
C.
auditing
D.
maintenance
2. Which of the following tasks would typically repre- d
sent an operations management activity at Hard Rock
Cafe?
a .designing an efficient layout
b. preparing an employee schedule
c. receiving a shipment of incoming food ingredients
d. all of the above
3. The creation of goods and services is referred to as: c
A.
design.
B.
formation.
C.
production.
D.
transformation.
4. Which of the following is an example of a "hidden" c
production function?
, ISDS 3115 EXAM 1 CONCEPTS CHAPTER 1,2,3,4
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A.
assembling a motorcycle
B.
manufacturing a television
C.
transplanting a liver
D.
producing a computer
5. The production process at Hard Rock Cafe does NOT b
include which of the following activities?
A.
cooking
B.
advertising
C.
receiving
D.
placing raw materials in cold storage
6. Which of the following are considered to be the three a
primary functions that all organizations perform?
A.
marketing, production/operations, and finance/ac-
counting
B.
production/operations, manufacturing, and fi-
nance/accounting
C.
marketing, research and development (R&D), and en-
gineering
, ISDS 3115 EXAM 1 CONCEPTS CHAPTER 1,2,3,4
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D.
none of the above
7. Which of the following activities at a commercial bank c
is NOT an operations activity?
A.
security
B.
check clearing
C.
auditing
D.
maintenance
8. Which of the following activities at an airline is NOT an b
operations activity?
A.
flying
B.
sales
C.
crew scheduling
D.
catering
9. Which of the following activities at a manufacturing b
facility is an operations activity?
A.
accounts receivable
B.
industrial engineering
C.
, ISDS 3115 EXAM 1 CONCEPTS CHAPTER 1,2,3,4
Study online at https://quizlet.com/_eqjvd6
funds management
D.
market research
10. Supply chains are comprised of organizations and ac- b
tivities that supply a firm with goods and services with-
in
A.
business functions.
B.
a global network.
C.
operations management.
D.
production.
11. Which of the following is NOT one of the factors that c
fosters specialization and worldwide supply chains?
A.
instant communication
B.
cheaper transportation
C.
marketing
D.
specialized expert knowledge
12. Competition in the 21st century is no longer between b
companies; it is between
A.
countries.
B.
Study online at https://quizlet.com/_eqjvd6
1. Which of the following activities at a commercial bank
is NOT an operations activity?
Part 2
A.
security
B.
check clearing
C.
auditing
D.
maintenance
2. Which of the following tasks would typically repre- d
sent an operations management activity at Hard Rock
Cafe?
a .designing an efficient layout
b. preparing an employee schedule
c. receiving a shipment of incoming food ingredients
d. all of the above
3. The creation of goods and services is referred to as: c
A.
design.
B.
formation.
C.
production.
D.
transformation.
4. Which of the following is an example of a "hidden" c
production function?
, ISDS 3115 EXAM 1 CONCEPTS CHAPTER 1,2,3,4
Study online at https://quizlet.com/_eqjvd6
A.
assembling a motorcycle
B.
manufacturing a television
C.
transplanting a liver
D.
producing a computer
5. The production process at Hard Rock Cafe does NOT b
include which of the following activities?
A.
cooking
B.
advertising
C.
receiving
D.
placing raw materials in cold storage
6. Which of the following are considered to be the three a
primary functions that all organizations perform?
A.
marketing, production/operations, and finance/ac-
counting
B.
production/operations, manufacturing, and fi-
nance/accounting
C.
marketing, research and development (R&D), and en-
gineering
, ISDS 3115 EXAM 1 CONCEPTS CHAPTER 1,2,3,4
Study online at https://quizlet.com/_eqjvd6
D.
none of the above
7. Which of the following activities at a commercial bank c
is NOT an operations activity?
A.
security
B.
check clearing
C.
auditing
D.
maintenance
8. Which of the following activities at an airline is NOT an b
operations activity?
A.
flying
B.
sales
C.
crew scheduling
D.
catering
9. Which of the following activities at a manufacturing b
facility is an operations activity?
A.
accounts receivable
B.
industrial engineering
C.
, ISDS 3115 EXAM 1 CONCEPTS CHAPTER 1,2,3,4
Study online at https://quizlet.com/_eqjvd6
funds management
D.
market research
10. Supply chains are comprised of organizations and ac- b
tivities that supply a firm with goods and services with-
in
A.
business functions.
B.
a global network.
C.
operations management.
D.
production.
11. Which of the following is NOT one of the factors that c
fosters specialization and worldwide supply chains?
A.
instant communication
B.
cheaper transportation
C.
marketing
D.
specialized expert knowledge
12. Competition in the 21st century is no longer between b
companies; it is between
A.
countries.
B.
