Western Cape Education Department
Directorate: Curriculum FET
BUSINESS STUDIES
Grade 12
• Examination Guidelines
• Topic: One-page summaries
• Past NSC Question Papers
,2024 Business Studies
Grade 12 Topic Summaries
GRADE 12 Topics Page no. Covered Studied
() ()
Recent Legislation 6-9
ENVIRONMENTS
Recent Development 10 - 12
Business Sectors 13
PAPER 1
Human Resource Function 14 - 17
OPERATIONS
Quality of Performance 18 - 21
Management & Leadership 34 - 35
Investment: Securities 36 - 39
VENTURES
Investment: Insurance 40 - 42
Presentation & Data Response 43 - 44
Impact of Forms of Ownership 45 - 49
PAPER 2
Professionalism & Ethics 50 - 51
Creative Thinking & Problem 52 - 53
Solving
ROLES
Human Rights, Inclusivity & 54 - 57
Environmental Issues
Social Responsibility, CSR & CSI 58 - 60
Team Performance & Conflict 61 - 64
Management
2
, BUSINESS ENVIRONMENTS: RECENT LEGISLATION BUSINESS ENVIRONMENTS: DEVELOPING STRATEGIES
Learners should be able to: Learners should be able to:
* Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts.
* Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the all EIGHT STRATEGIC MANAGEMENT PROCESS
Acts on businesses. * Outline/Explain/Describe/Discuss the strategic management process
* Outline/Explain/Discuss actions regarded as non- compliance by the various all EIGHT Acts * Apply the strategic management process to solve business-related problems.
* Outline/Explain/Discuss penalties/consequences of non-compliance to the various all EIGHT Acts.
* Suggest/Recommend ways in which businesses can comply with the all EIGHT Acts. INDUSTRIAL ANALYSIS TOOLS
* Outline/ Explain/Discuss the role/functions of SETAs in supporting the Skills Development Act (SDA), * Compile a SWOT analysis of a particular business from a given scenario.
* Explain how SETA’s are funded. * Name and identify Porter's Five forces model from given statements/scenarios.
* Define/Elaborate on the meaning of learnerships. * Explain/Advise businesses on how they could apply Porter's Five Forces model to analyse their position in the
* Explain the National Skills Development Strategy and the Human Resource Development Strategy market.
(i.e., Sector Education and Training Authorities) * Name and apply PESTLE analysis factors from given scenarios/statements.
* Explain how PESTLE factors pose challenges to businesses.
ALSO focus on the following regarding the Broad- Based Black Economic Empowerment Act, * Recommend ways in which businesses can deal with the challenges that are posed by PESTLE factors.
* Distinguish/Differentiate between Black Economic Empowerment (BEE) and the BBBEE Act.
* Explain/Discuss the implications of the following revised FIVE pillars of BBBEE on businesses. STRATEGIES
o Management control * Explain/describe/discuss the following types of business strategies:
o Ownership o Integration strategies
o Enterprise and supplier development (ESD) o Intensive strategies
o Skills development o Diversification strategies
o Socio-economic development/Social responsibility o Defensive strategies
* Outline/Explain/Discuss the advantages of intensive and diversification strategies.
* Name/Identify BBBEE pillars from scenarios/case studies * Outline/Explain/Recommend/Advise businesses on the steps in strategy evaluation:
* Recommend/Suggest ways in which businesses could apply the revised FIVE pillars of BBBEE in the workplace. o Examine the underlying bases of the business strategy.
* Outline/Explain/Describe/Discuss the provisions of the BCEA o Look forward and backwards into the implementation process.
* Outline/Explain/Describe/Discuss the rights of employers and employees in terms of the LRA o Compare expected performance (measure business performance).
* Outline/Explain/Describe/Discuss the rights of consumers in terms of the NCA and CPA o Take corrective action where necessary.
o Set specific dates for control and follow up.
Decide on the desired outcome.
3
,
BUSINESS ENVIRONMENTS: BUSINESS SECTORS AND THEIR ENVIRONMENTS BUSINESS OPERATIONS: HUMAN RESOURCE FUNCTION
Learners should be able to: Learners should be able to respond to
* Name THREE types of business sectors: primary, secondary and tertiary. RECRUITMENT
* Identify/Name a business sector from given scenarios/statements. * Explain/Elaborate on the meaning of recruitment.
* Identify business challenges from given scenarios/case studies and classify them according to the THREE * Outline/Discuss/Explain the recruitment procedure.
business environments. * Explain the meaning of job analysis.
* State the extent to which a business (operating in any of the three sectors) can control the three business * Differentiate/Distinguish between job description and job specification as components of a job analysis.
environments from given scenarios and case studies. * Identify job description and job specification from given statements/scenarios.
* Identify methods of recruitment (internal/external recruitment) from given scenarios/statements.
* Explain/Discuss/Analyse the impact (positives/advantages and/or negatives/disadvantages) of the above stated
methods of recruitment.
* Identify/Give examples of sources of internal/external recruitment from given scenarios/statements.
SELECTION
* Outline/Discuss/Explain the selection procedure.
* Explain the meaning of screening as part of the selection procedure.
* Discuss/Explain the purpose of an interview.
* Outline/Explain/Discuss the role of the interviewer before and during the interview.
* Outline/Explain/Discuss the role of the interviewee during the interview.
* Define/Elaborate on the meaning of an employment contract.
* Name/Outline/State the details/aspects/ contents of an employment contract.
* Outline/Explain/Discuss the legal requirements legalities of the employment contract.
* Analyse an employment contract from given scenarios and make recommendations for improvement.
* Name/Outline/Explain/Discuss the reasons for the termination of an employment contract.
INDUCTION
* Define/Elaborate on the meaning of induction.
* Outline/Explain/Discuss the purpose of induction.
* State/Outline aspects that must be included in the induction programme.
* Evaluate an induction programme from given scenarios and make recommendations for improvement.
* Discuss/Explain the advantages/benefits of induction for businesses.
* Identify the benefit of induction from given scenarios
4
Directorate: Curriculum FET
BUSINESS STUDIES
Grade 12
• Examination Guidelines
• Topic: One-page summaries
• Past NSC Question Papers
,2024 Business Studies
Grade 12 Topic Summaries
GRADE 12 Topics Page no. Covered Studied
() ()
Recent Legislation 6-9
ENVIRONMENTS
Recent Development 10 - 12
Business Sectors 13
PAPER 1
Human Resource Function 14 - 17
OPERATIONS
Quality of Performance 18 - 21
Management & Leadership 34 - 35
Investment: Securities 36 - 39
VENTURES
Investment: Insurance 40 - 42
Presentation & Data Response 43 - 44
Impact of Forms of Ownership 45 - 49
PAPER 2
Professionalism & Ethics 50 - 51
Creative Thinking & Problem 52 - 53
Solving
ROLES
Human Rights, Inclusivity & 54 - 57
Environmental Issues
Social Responsibility, CSR & CSI 58 - 60
Team Performance & Conflict 61 - 64
Management
2
, BUSINESS ENVIRONMENTS: RECENT LEGISLATION BUSINESS ENVIRONMENTS: DEVELOPING STRATEGIES
Learners should be able to: Learners should be able to:
* Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts.
* Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the all EIGHT STRATEGIC MANAGEMENT PROCESS
Acts on businesses. * Outline/Explain/Describe/Discuss the strategic management process
* Outline/Explain/Discuss actions regarded as non- compliance by the various all EIGHT Acts * Apply the strategic management process to solve business-related problems.
* Outline/Explain/Discuss penalties/consequences of non-compliance to the various all EIGHT Acts.
* Suggest/Recommend ways in which businesses can comply with the all EIGHT Acts. INDUSTRIAL ANALYSIS TOOLS
* Outline/ Explain/Discuss the role/functions of SETAs in supporting the Skills Development Act (SDA), * Compile a SWOT analysis of a particular business from a given scenario.
* Explain how SETA’s are funded. * Name and identify Porter's Five forces model from given statements/scenarios.
* Define/Elaborate on the meaning of learnerships. * Explain/Advise businesses on how they could apply Porter's Five Forces model to analyse their position in the
* Explain the National Skills Development Strategy and the Human Resource Development Strategy market.
(i.e., Sector Education and Training Authorities) * Name and apply PESTLE analysis factors from given scenarios/statements.
* Explain how PESTLE factors pose challenges to businesses.
ALSO focus on the following regarding the Broad- Based Black Economic Empowerment Act, * Recommend ways in which businesses can deal with the challenges that are posed by PESTLE factors.
* Distinguish/Differentiate between Black Economic Empowerment (BEE) and the BBBEE Act.
* Explain/Discuss the implications of the following revised FIVE pillars of BBBEE on businesses. STRATEGIES
o Management control * Explain/describe/discuss the following types of business strategies:
o Ownership o Integration strategies
o Enterprise and supplier development (ESD) o Intensive strategies
o Skills development o Diversification strategies
o Socio-economic development/Social responsibility o Defensive strategies
* Outline/Explain/Discuss the advantages of intensive and diversification strategies.
* Name/Identify BBBEE pillars from scenarios/case studies * Outline/Explain/Recommend/Advise businesses on the steps in strategy evaluation:
* Recommend/Suggest ways in which businesses could apply the revised FIVE pillars of BBBEE in the workplace. o Examine the underlying bases of the business strategy.
* Outline/Explain/Describe/Discuss the provisions of the BCEA o Look forward and backwards into the implementation process.
* Outline/Explain/Describe/Discuss the rights of employers and employees in terms of the LRA o Compare expected performance (measure business performance).
* Outline/Explain/Describe/Discuss the rights of consumers in terms of the NCA and CPA o Take corrective action where necessary.
o Set specific dates for control and follow up.
Decide on the desired outcome.
3
,
BUSINESS ENVIRONMENTS: BUSINESS SECTORS AND THEIR ENVIRONMENTS BUSINESS OPERATIONS: HUMAN RESOURCE FUNCTION
Learners should be able to: Learners should be able to respond to
* Name THREE types of business sectors: primary, secondary and tertiary. RECRUITMENT
* Identify/Name a business sector from given scenarios/statements. * Explain/Elaborate on the meaning of recruitment.
* Identify business challenges from given scenarios/case studies and classify them according to the THREE * Outline/Discuss/Explain the recruitment procedure.
business environments. * Explain the meaning of job analysis.
* State the extent to which a business (operating in any of the three sectors) can control the three business * Differentiate/Distinguish between job description and job specification as components of a job analysis.
environments from given scenarios and case studies. * Identify job description and job specification from given statements/scenarios.
* Identify methods of recruitment (internal/external recruitment) from given scenarios/statements.
* Explain/Discuss/Analyse the impact (positives/advantages and/or negatives/disadvantages) of the above stated
methods of recruitment.
* Identify/Give examples of sources of internal/external recruitment from given scenarios/statements.
SELECTION
* Outline/Discuss/Explain the selection procedure.
* Explain the meaning of screening as part of the selection procedure.
* Discuss/Explain the purpose of an interview.
* Outline/Explain/Discuss the role of the interviewer before and during the interview.
* Outline/Explain/Discuss the role of the interviewee during the interview.
* Define/Elaborate on the meaning of an employment contract.
* Name/Outline/State the details/aspects/ contents of an employment contract.
* Outline/Explain/Discuss the legal requirements legalities of the employment contract.
* Analyse an employment contract from given scenarios and make recommendations for improvement.
* Name/Outline/Explain/Discuss the reasons for the termination of an employment contract.
INDUCTION
* Define/Elaborate on the meaning of induction.
* Outline/Explain/Discuss the purpose of induction.
* State/Outline aspects that must be included in the induction programme.
* Evaluate an induction programme from given scenarios and make recommendations for improvement.
* Discuss/Explain the advantages/benefits of induction for businesses.
* Identify the benefit of induction from given scenarios
4
