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,Cost Accounting, 14e, Globa Edition (Horngren/Datar/Rajan) F
Chapter 23 Performance Measurement, Compensation, and Multinationa Considerations F
Objective 23.1
1) A report that measures financial and nonfinancial performance measures for various organization
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units in a single report is called a(n):
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A) balanced scorecard F
B) financial report scorecard F F
C) imbalanced scorecard F
D) unbalanced scorecard F F
Answer: A F
Diff: 1
F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Reflective thinking
F F
2) Customer-satisfaction measures are an example of the: F F F F F F
A) goal-congruence approach F
B) balanced scorecard approach F F
C) financial report scorecard approach
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D) investment success approach F F F
Answer: B F
Diff: 1
F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Reflective thinking
F F
3) An example of a performance measure with a long-run time horizon is:
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A) direct materials efficiency variances
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B) overhead spending variances F F
C) number of new patents developed
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D) All of these answers are correct.
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Answer: C F
Diff: 2
F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Reflective thinking
F F
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,4) Does operating income best measure a subunit's financial performance? This question is considered
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part of which step in designing an accounting-based performance measure?
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A) Choose performance measures that align with top management's financial goals.
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B) Choose the time horizon of each performance measure.
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C) Choose a definition for each performance measure.
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D) Choose a measurement alternative for each performance measure.
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Answer: A F
Diff: 2 F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Reflective thinking F F
5) Should assets be defined as total assets or net assets? This question is considered part of which step in
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designing an accounting-based performance measure?
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A) Choose performance measures that align with top management's financial goals.
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B) Choose the time horizon of each performance measure.
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C) Choose a definition for each performance measure.
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D) Choose a measurement alternative for each performance measure.
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Answer: C F
Diff: 2 F
Terms: return on investment (ROI)
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Objective: 1 F
AACSB: Reflective thinking F F
6) Should assets be measured at historical cost or current cost? This question is considered part of which
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step in designing an accounting-based performance measure?
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A) Choose performance measures that align with top management's financial goals.
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B) Choose the time horizon of each performance measure.
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C) Choose a definition for each performance measure.
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D) Choose a measurement alternative for each performance measure.
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Answer: D F
Diff: 2 F
Terms: current cost, return on investment (ROI)
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Objective: 1 F
AACSB: Reflective thinking F F
7) Which of the following statements about designing an accounting-based performance measure is
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FALSE?
A) The steps may be followed in a random order.
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B) The issues considered in each step are independent.
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C) Management's beliefs are present during the analyses. F F F F F F
D) Behavioral criteria are important when evaluating the steps.
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Answer: B F
Diff: 2 F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Reflective thinking F F
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, 8) Many common performance measures, such as customer satisfaction, rely on internal financial
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accounting information. F
Answer: FALSE F
Explanation: Customer satisfaction would be obtained by surveys that are not in the financial
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accounting records. F
Diff: 1
F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Analytical skills
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9) Some companies present financial and nonfinancial performance measures for various organization
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units in a single report called the "balanced scorecard."
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Answer: TRUE F F
Diff: 1
F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Analytical skills
F F
10) The "balanced scorecard" in most organizations is broken down into the following categories:
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financial perspective, customer perspective, internal business-process perspective, and productivity
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perspective.
Answer: FALSE F
Explanation: The "balanced scorecard" in most organizations is broken down into the following
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categories: financial perspective, customer perspective, internal business-process perspective, and
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learning-and-growth perspective. F
Diff: 1
F
Terms: Balanced Scorecard
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Objective: 1 F
AACSB: Reflective thinking
F F
11) The first step in designing accounting based performance measures is to choose a target level of
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performance and feedback mechanism. F F F
Answer: FALSE F
Explanation: The first step in designing accounting based performance measures is to choose
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performance measures that align with top management's financial goals.
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Diff: 1
F
Terms: performance measure
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Objective: 1 F
AACSB: Reflective thinking
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