and Insurance Questions and Answers
Sadie, a new claims adjuster, was on the job just two months when she
recognized an ethical issue. She knew from her training that ethics concern
making often difficult decisions
Ethics entail knowing what to do when a situation presents more than one "right"
answer.
Greater North American Insurance Company encounters a recurring claims
situation in which it can choose to pay out either of two different amounts for
any given situation, depending on the interpretation of the claim. There are no
regulations that directly address the issue. The policy they choose to formulate
will be primarily based on which one of the following?
Ethics
Suzie is a trainer at an insurer who is conducting a class on ethics. Which one of
the following statements is correct concerning what she needs to impress upon
her students?
Between two or more right answers
, Anil is a new customer service representative in a busy insurance company sales
department. In training, he is finding that his employer greatly values acting
professionally at all times. Anil should learn that
Business ethics entail doing what is right in the context of products and services
and relationships with stakeholders.
What statement concerning laws is true?
Laws impose a sense of societal decency and order.
What best describes business ethics?
Business ethics are, in reality, applied ethics.
Underwriter Jessica is confronted with an ethical issue involving an applicant.
She wants to handle it ethically. She should remember that ethical behavior is
primarily based on
Reasoned consideration of all issues surrounding a conflict.
The claims representatives at Insurance Company are taking an ethics course
where they are learning about handling moral, ethical, and legal issues that may
be encountered in their profession. Morals are
A process by which decisions are made between right and wrong.