Test Bank - Group Dynamics for Teams EXAM STUDY GUIDE 2026/2027 COMPLETE QUESTIONS WITH VERIFIED CORRECT ANSWERS || 100% GUARANTEED PASS NEWEST VERSION

Test Bank - Group Dynamics for Teams EXAM STUDY GUIDE 2026/2027 COMPLETE QUESTIONS WITH VERIFIED CORRECT ANSWERS || 100% GUARANTEED PASS NEWEST VERSION Social Identity Theory - ANSWER Part of our self-esteem comes from the groups we belong to Social Brain Hypothesis - ANSWER Human brain size evolved due to social complexity — being able to outmaneuver others socially gave an evolutionary advantage Social Group - ANSWER Individuals who interact over time and share fate, goals, and/or identity Entitativity - ANSWER How much of a unified entity a group is (low = concert crowd high = sports team or work team) - ANSWER Roles (in groups) - ANSWER Formal and informal expectations that guide behavior Norms (in groups) - ANSWER Rules for conduct within a group Bonds (in groups) - ANSWER Intimacy, unity, and commitment among members Team (definition) - ANSWER People who are interdependent, interact with each other, and see themselves as a unique entity Teams Explosion Statistics - ANSWER 79% of Fortune 1000 use self-managed teams 91% use employee work teams - ANSWER Teams and Performance - ANSWER Teams can improve performance, but simply putting people together doesn't guarantee it — effective leadership and team processes are required Tuckman's 5 Stages of Group Development - ANSWER Forming, Storming, Norming, Performing, Adjourning/Transforming Forming Stage - ANSWER Members test behaviors, are initially dependent, and orient to the task Storming Stage - ANSWER Conflict, friction, and competition emerge emotional responses to task and teammates - ANSWER Norming Stage - ANSWER Cohesion develops, new standards and roles emerge, opinions are shared Performing Stage - ANSWER Team collaborates effectively, roles are flexible, energy is focused on the task Adjourning/Transforming Stage - ANSWER Anxiety about ending, reflection, self- and team-evaluation Challenges with Tuckman's Stages - ANSWER Teams may try to skip stages wrong leaders can emerge early - ANSWER Storming can cause failure - ANSWER Norming can lead to too much conformity - ANSWER What is process loss in group performance? - ANSWER Inefficiencies in communication, coordination, and motivation that lead to underperformance. What are the three core determinants of group success? - ANSWER Motivation & Accountability, Coordination, and Communication. What does the Collective Effort Model (CEM) emphasize? - ANSWER The drive to contribute and be held responsible within a group. What was the crisis faced by US Airways Flight 1549? - ANSWER A bird strike that disabled both engines shortly after takeoff. What was the outcome of the emergency landing of Flight 1549? - ANSWER All 155 occupants survived. What are positive processes that promote group performance? - ANSWER Clear leadership, efficient communication, trust, shared mental models, and emotion regulation. What are negative processes that inhibit group performance? - ANSWER Role ambiguity, poor communication, groupthink, and coordination breakdowns. What does Steiner's Process Model of Productivity state? - ANSWER Actual Group Performance = Potential Performance - Process Loss. What is the Ringelmann Effect? - ANSWER As group size increases, individual effort declines. What is social loafing? - ANSWER The tendency for group members to contribute less when individual effort is hard to monitor. What factors contribute to social loafing? - ANSWER Identifiability, free-riding, sucker effect, goal clarity, task involvement, and social identity. What was a key finding from the study by Larsen et al. (1998)? - ANSWER Unshared information was rarely pooled, but pooling it improved diagnostic accuracy. What is the impact of good coordination on group performance? - ANSWER It leads to clear roles, strong leadership, and smooth communication. What is the effect of poor communication in groups? - ANSWER It can lead to redundant communication and failure to share critical information. What is the role of trust in group dynamics? - ANSWER It fosters psychological safety and encourages open communication. What does the term 'groupthink' refer to? - ANSWER A phenomenon where the desire for harmony in a group leads to poor decision-making. How can constructive conflict benefit a group? - ANSWER It creates a safe environment for challenging ideas, leading to higher accuracy. What is the relationship between skill diversity and group performance? - ANSWER Well-utilized skill diversity can create synergy and enhance group output. What is the 'sucker effect' in social loafing? - ANSWER The tendency to reduce effort to avoid being the only hard-working member. What is the significance of goal clarity in group settings? - ANSWER Clear, challenging goals reduce social loafing and enhance motivation. What does the term 'emotion regulation' mean in group contexts? - ANSWER Managing emotional responses to maintain group performance and cohesion. What is the impact of diffusion of responsibility in larger groups? - ANSWER Individuals may assume others will pick up the slack, leading to reduced effort.