Study Guide 2026/2027
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What are approaches to communication dictated by? -ANSWER✅✅✅✅Cultural
contexts - the cultural norms
Why does the US prefer the direct approach? -ANSWER✅✅✅✅Because we value
sincerity and openness.
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. -
ANSWER✅✅✅✅Linear
chronological & narrative
What is unique about the indirect approach in regards to other cultures? (2) -
ANSWER✅✅✅✅1. Point Not at beginning
2. Prioritizes vital cultural norms.
Indirectness may include what? (5) -ANSWER✅✅✅✅1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
Why is ambiguity used in the indirect approach? (5) -ANSWER✅✅✅✅1. Takes
pressure of responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.