CAM Certified Apartment Manager Latest Update 2026 |
Exam Prep | High-Yield Review Guide
1. Describe how resident turnover can affect the financial stability of an
apartment community.
Resident turnover only affects maintenance costs.
Resident turnover increases the value of the property.
Resident turnover has no financial impact on the community.
Resident turnover can lead to loss of rental income and increased
costs associated with finding new tenants.
2. Under what circumstances might contract bids be deemed unnecessary in
property management?
When the cost is below a certain threshold.
When the project is highly complex.
When multiple bids are available.
When the property is under renovation.
3. What is one major disadvantage of oral leases compared to written leases?
Lack of legal enforceability
More flexible terms
Higher rental costs
Increased tenant rights
4. What is one action that can be taken if a resident's application shows a fraud
alert on their credit report?
, Waive the deposit requirement
Offer a month-to-month lease
Require co-signer on lease
Approve the application without conditions
5. What are the three keys to ensuring timely rent payments from residents?
High-quality maintenance, resident referrals, and online portals.
Frequent social events, flexible lease terms, and personal visits.
Clear communication, consistent reminders, and convenient
payment options.
Strict lease agreements, regular inspections, and late fees.
6. If a contractor hired by a property manager causes damage to a tenant's
property, what should the manager do to mitigate liability?
Terminate the contractor without addressing the issue.
Ignore the incident and hope the tenant does not complain.
Ensure the contractor has liability insurance and review the contract
terms.
Blame the tenant for not securing their property.
7. What are the three conditions under which a tenant can be restricted from
installing a satellite dish or antenna?
If the tenant has not paid rent, If the property is under renovation, If
the installation violates local zoning laws
If the tenant is a new resident, If the property is located in a historic
district, If the installation requires a building permit
, If the tenant has a pet, If the property is a high-rise building, If the
installation is for a temporary period
If the property has a central dish or antenna that provides
commercially acceptable signals, If the tenant wants to drill holes in
outside walls, roofs or balconies, If the tenant wants to install a
dish/antenna in a common area
8. Which of the following statements is most accurate regarding environmental
concerns within a home?
Asbestos is the second leading cause of lung cancer in the US
Lead-Based Paint has been banned in all homes built since 1968
Radon may be encapsulated within a crawl space to avoid it spreading
into the home
The EPA has stated that there is no acceptable level of exposure to
asbestos
9. If a property manager notices a decline in on-time rent payments, which
strategy should they implement first to address the issue?
Conduct a survey to understand residents' financial situations.
Reduce the rent amount to make it more affordable.
Increase late fees to discourage late payments.
Enhance communication with residents about payment deadlines
and options.
10. If a theft occurs in an apartment complex, what immediate action should the
manager take to ensure proper handling of the situation?
Post about the theft on social media.
Contact local law enforcement to report the theft.
, Wait for residents to report the theft.
Conduct an internal investigation without involving the police.
11. What is the best way to take care of people of other cultures?
Set aside judgemental values, biases, or attitudes
Never use gestures or pictures
Use complex messages that are all inclusive
Ignore signs of fear or anxiety
12. What is a key component that must be included in an adverse action letter
when an application is denied due to a credit report?
A summary of the lease terms.
A notice of the applicant's right to dispute the information.
The reasons for the denial.
The applicant's credit score.
13. What is one valid reason for evicting a tenant?
Having pets without permission
Excessive noise complaints
Failure to maintain the property
Non-payment of rent
14. _______ are the obvious solution to assist the manager when scheduling
requested repairs, tracking time and cost of repairs, and scheduling regular
preventive maintenance.
Ledgers
Exam Prep | High-Yield Review Guide
1. Describe how resident turnover can affect the financial stability of an
apartment community.
Resident turnover only affects maintenance costs.
Resident turnover increases the value of the property.
Resident turnover has no financial impact on the community.
Resident turnover can lead to loss of rental income and increased
costs associated with finding new tenants.
2. Under what circumstances might contract bids be deemed unnecessary in
property management?
When the cost is below a certain threshold.
When the project is highly complex.
When multiple bids are available.
When the property is under renovation.
3. What is one major disadvantage of oral leases compared to written leases?
Lack of legal enforceability
More flexible terms
Higher rental costs
Increased tenant rights
4. What is one action that can be taken if a resident's application shows a fraud
alert on their credit report?
, Waive the deposit requirement
Offer a month-to-month lease
Require co-signer on lease
Approve the application without conditions
5. What are the three keys to ensuring timely rent payments from residents?
High-quality maintenance, resident referrals, and online portals.
Frequent social events, flexible lease terms, and personal visits.
Clear communication, consistent reminders, and convenient
payment options.
Strict lease agreements, regular inspections, and late fees.
6. If a contractor hired by a property manager causes damage to a tenant's
property, what should the manager do to mitigate liability?
Terminate the contractor without addressing the issue.
Ignore the incident and hope the tenant does not complain.
Ensure the contractor has liability insurance and review the contract
terms.
Blame the tenant for not securing their property.
7. What are the three conditions under which a tenant can be restricted from
installing a satellite dish or antenna?
If the tenant has not paid rent, If the property is under renovation, If
the installation violates local zoning laws
If the tenant is a new resident, If the property is located in a historic
district, If the installation requires a building permit
, If the tenant has a pet, If the property is a high-rise building, If the
installation is for a temporary period
If the property has a central dish or antenna that provides
commercially acceptable signals, If the tenant wants to drill holes in
outside walls, roofs or balconies, If the tenant wants to install a
dish/antenna in a common area
8. Which of the following statements is most accurate regarding environmental
concerns within a home?
Asbestos is the second leading cause of lung cancer in the US
Lead-Based Paint has been banned in all homes built since 1968
Radon may be encapsulated within a crawl space to avoid it spreading
into the home
The EPA has stated that there is no acceptable level of exposure to
asbestos
9. If a property manager notices a decline in on-time rent payments, which
strategy should they implement first to address the issue?
Conduct a survey to understand residents' financial situations.
Reduce the rent amount to make it more affordable.
Increase late fees to discourage late payments.
Enhance communication with residents about payment deadlines
and options.
10. If a theft occurs in an apartment complex, what immediate action should the
manager take to ensure proper handling of the situation?
Post about the theft on social media.
Contact local law enforcement to report the theft.
, Wait for residents to report the theft.
Conduct an internal investigation without involving the police.
11. What is the best way to take care of people of other cultures?
Set aside judgemental values, biases, or attitudes
Never use gestures or pictures
Use complex messages that are all inclusive
Ignore signs of fear or anxiety
12. What is a key component that must be included in an adverse action letter
when an application is denied due to a credit report?
A summary of the lease terms.
A notice of the applicant's right to dispute the information.
The reasons for the denial.
The applicant's credit score.
13. What is one valid reason for evicting a tenant?
Having pets without permission
Excessive noise complaints
Failure to maintain the property
Non-payment of rent
14. _______ are the obvious solution to assist the manager when scheduling
requested repairs, tracking time and cost of repairs, and scheduling regular
preventive maintenance.
Ledgers
