SHRM-SCP Exam, SHRM SCP Exam , SHRM SCP exam,
SHRM-SCP Practice Questions Ultimate General
Exam Study Guide 2026/2027
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Coercive Leadership Approach -ANSWER✅✅✅✅Leadership approach in which the
leader imposes a vision or solution on the team and demands that the team follow this
directive. Effective when action is needed, however, it may damage motivation.
Authoritative Leadership Approach -ANSWER✅✅✅✅Leadership approach in which
the leader proposes a bold vision or solution and invites the team to join this challenge.
Effective when there is no clear path and when the proposal is compelling ; Ineffective
when the leader lacks real expertise.
Affiliative Leadership Approach -ANSWER✅✅✅✅Leadership approach in which the
leader creates strong relationships with and inside the team; team members are
motivated by loyalty. Effective when team is dysfunctional and transformation is needed
/ ineffective when used alone.
Democratic Leadership Approach -ANSWER✅✅✅✅Leadership approach in which the
leader invites followers to collaborate and commits to acting by consensus. Effective
when leader does not have a clear vision but does have strong communication skills,
not effective when time is short.
Pacesetting Leadership Approach -ANSWER✅✅✅✅Leadership approach in which the
leader sets a model for high performance standards and challenges followers to meet
,these expectations. Effective when team is highly competent and motivated ; ineffective
when goals are too high.
Coaching Leadership Approach -ANSWER✅✅✅✅Leadership approach in which the
leader focuses on developing team members' skills, believing that success comes from
aligning the organization's goals with employees' personal and professional goals.
Effective when leader is highly skilled ; ineffective when EEs resist changing their
performance.
Trait Theory of Leadership -ANSWER✅✅✅✅States that people are born with certain
innate attributes that make them fit for leadership. Think of - "Lady Gaga Theory"
Behavioral Theory of Leadership -ANSWER✅✅✅✅identify leaders based on actions -
"Great leaders are made, not born"
Blake Mouton Managerial Grid -ANSWER✅✅✅✅Identifies five leadership styles with
varying concerns for people and production. The five styles are impoverished (Low
People / Low Task), Country Club (High People / Low Task), Authoritarian (aka Produce
or Perish) (Low People / High Task), Middle-of-the-road (Medium People / Medium
Task), and Team (High People / High Task).
Hersey-Blanchard Model of Leadership -ANSWER✅✅✅✅Leadership matches
skills/experience of team members - Leader adapts their decision-making style based
on teams maturity. Four types of maturity - Telling (lowest maturity), Selling,
Participating, Delegating (highest maturity).
Fiedler's Contingency Theory - Situational Leadership -ANSWER✅✅✅✅Believes that
a leader should change the favorableness of the situation by making changes to one or
more of the following 3 factors: Leader-member relationship, Task structure, and Leader
skills.
Path Goal Leadership Theory -ANSWER✅✅✅✅How leaders should change their
leadership style or behavior based on the work environment.
"Employee is at a crossroad, leader will help them choose the correct path"
Addresses the following types of employee needs:
1. Directive - helps employee understand the task and the goal.
2. Supportive - try to fulfill the employee's relationship needs
3. Achievement - motivate by setting challenging goals.
4. Provide more control over work and leverage group expertise through participative
decision making.
, Emergent Leadership -ANSWER✅✅✅✅An individual perceived by others as the most
influential member of a group or organization regardless of the individual's title. The
clear leader EMERGES.
Maslow's Hierarchy of Needs -ANSWER✅✅✅✅(level 1) Physiological Needs, (level 2)
Safety and Security, (level 3) Relationships, Love and Affection, (level 4) Self Esteem,
(level 5) Self Actualization
Herzberg's Two Factor (Motivation - Hygiene) Theory -ANSWER✅✅✅✅Motivating
factors of motivation are intrinsic (achievement, recognition, etc.) ; Hygiene factors are
extrinsic (and may cause dissatisfaction if not met (company policies, working
conditions, salary, etc.). Hygiene factors must be addressed before motivating factors
will motivate.
Vroom's Expectancy Theory -ANSWER✅✅✅✅An employee will be motivated if ALL 3
of the following are met:
1. Expectancy - "I can do the job."
2. Instrumentality - "My success will be rewarded."
3. Valence - "The reward I will receive is meaningful to me."
Goal Setting Theory of Motivation -ANSWER✅✅✅✅a theory of motivation based on
directing one's effort toward the attainment of specific, measurable, and challenging
goals that have been set or established.
Code of Conduct -ANSWER✅✅✅✅Principles that guide decision making and
behavior in an organization.
Covering -ANSWER✅✅✅✅Defensive behavior that occurs when an organization
recruits a diverse workforce but, consciously or otherwise, promotes assimilation rather
than inclusion. The subtle (if unintended) message is "you are welcome despite of who
you are, not because of who you are" - 4 a's (appearance, affiliation, advocacy,
association)
Imposter Syndrome -ANSWER✅✅✅✅Feeling that success is due to luck and not hard
work or skill. Can lead individuals to feel unfit for their current role.
Cultural Taxation -ANSWER✅✅✅✅Additional workload generated for members of
underrepresented groups due to requested participation in D&I efforts.
Effective Networking -ANSWER✅✅✅✅Requires:
1. Finding people who have something you would like to share.
2. Having something yourself that other people would like to share - for example,
expertise or experience, referrals, or organizational support