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UNIT I The Critical Triad: Decision Making, Management, and Leadership
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Chapter 1 tb
Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: tb tb tb tb tb tb tb tb tb
Requisites for Successful Leadership and Management
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Chapter 2 tbClassical Views of Leadership and Management tb tb tb tb tb
Chapter 3 tbTwenty-First-Century Thinking About Leadership and Management tb tb tb tb tb
UNIT II
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Foundation for Effective Leadership and Management: Ethics, Law, and
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Advocacy
Chapter 4 Ethical Issues
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Chapter 5 Legal and Legislative Issues
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Chapter 6 Patient, Subordinate, Workplace, and Professional Advocacy
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UNIT III Roles and Functions in Plannin
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g Chapter 7
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Organizational Planning C tb tb
hapter 8 tb Planned Change tb
Chapter 9 Time Management
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Chapter 10 tb
Fiscal Planning and Health Care Reimbursement tb tb tb tb tb tb
Chapter 11 Career Planning and Development in Nursing
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UNIT IV Roles and Functions in Organizing
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Chapter 12 Organizational Structure
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Chapter 13 tb
Organizational, Political, and Personal Power tb tb tb tb tb
Chapter 14 Organizing Patient Care
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UNIT V Roles and Functions in Staffing
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Chapter 15 tb
Employee Recruitment, Selection, Placement, and Onboarding tb tb tb tb tb tb
Chapter 16 tb
Educating and Socializing Staff in a Learning Organization Ch tb tb tb tb tb tb tb tb
apter 17
tb Staffing Needs and Scheduling Policies tb tb tb tb
UNIT VI Roles and Functions in Directing
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Chapter 18 Creating a Motivating Climate
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Chapter 19 tb
Organizational, Interpersonal, and Group Communication in Team Building tb tb tb tb tb tb tb tb
Chapter 20 Delegation
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Chapter 21 Conflict, Workplace Violence, and Negotiation
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Chapter 22 Collective Bargaining, Unionization, and Employment Laws
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UNIT VII Roles and Functions in Controlling
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Chapter 23 tb
Quality Control in Creating a Culture of Patient Safety tb tb tb tb tb tb tb tb tb
Chapter 24 Performance Appraisal
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Chapter 25 tb
Problem Employees: Rule Breakers, Marginal Employees, and Those With tb tb tb tb tb tb tb tb tb
Substance Use Disorder tb tb
,Chapter 01: Decision making, problem solving critical thinking and
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tb clinical reasoning: request for successful management and leadership
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MULTIPLE QUESTIONS tb
1. What statement is true regarding decision making?
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A) It is an analysis of a situation tb tb tb tb tb tb
B) It is closely related to evaluation tb tb tb tb tb
C) It involves choosing between courses of action
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D) It is dependent upon finding the cause of a problem A
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NSWER: C tb
Feedback:
Decision making is a complex cognitive process often defined as choosing a particular co
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urse of action. Problem solving is part of decision making and is a systematic process that f
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ocuses on analyzing a difficult situation. Critical thinking, sometimes referred to as reflectiv
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e thinking, is related to evaluation and has a broader scope than decision making and prob
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lem solving.tb
2. What is a weakness of the traditional problem-solving model?
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A) Its need for implementation time tb tb tb tb
B) Its lack of a step requiring evaluation of results
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C) Its failure to gather sufficient data tb tb tb tb tb
D) Its failure to evaluate alternatives tb tb tb tb tb
ANSWER: A tb
Feedback:
The traditional problem-
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solving model is less effective when time constraints are a consideration. Decision makin
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g can occur without the full analysis required in problem solving. Because problem solving
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attempts to identify the root problem in situations, much time and energy are spent on ide
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ntifying the real problem. tb tb tb
3. Which of the following statements is true regarding decision making?
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A) Scientific methods provide identical decisions by different individuals for the sa tb tb tb tb tb tb tb tb tb tb
me problems tb
B) Decisions are greatly influenced by each person's value system tb tb tb tb tb tb tb tb
C) Personal beliefs can be adjusted for when the scientific approach to problem sol tb tb tb tb tb tb tb tb tb tb tb tb
ving is used tb tb
D) Past experience has little to do with the quality of the decision A
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NSWER: B tb
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influ
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ence a person's decision making. No matter how objective the criteria will be, value judgme
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nts will always play a part in a person's decision making, either consciously or subconscio
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usly.
, 4. What influences the quality of a decision most often?
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A) The decision maker's immediate superior tb tb tb tb
B) The type of decision that needs to be made tb tb tb tb tb tb tb tb
C) Questions asked and alternatives generated tb tb tb tb
D) The time of day the decision is made A tb tb tb tb tb tb tb tb
NSWER: C tb
Feedback:
The greater the number of alternatives that can be generated bythe decision maker, the better
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the final decision will be. The alternatives generated and the final choices are limited by
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each person's value system.
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5. What does knowledge about good decision-making lead one to believe?
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A) Good decision makers are usually right-brain, intuitive thinkers
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B) Effective decision makers are sensitive to the situation and to others tb tb tb tb tb tb tb tb tb tb
C) Good decisions are usually made by left-brain, logical thinkers
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D) Good decision making requires analytical rather than creative processes A
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NSWER: B tb
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to oth
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er people and situations. Left-
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brain thinkers are typically better at processing language, logic, numbers, and sequential or
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dering, whereas right-brain thinkers excel at nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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A) The planning process of management tb tb tb tb
B) The evaluation phase of the executive roletb tb tb tb tb tb
C) One step in the problem-solving process tb tb tb tb tb
D) Required to justifythe need for scarce items tb tb tb tb tb tb tb tb
ANSWER: C tb
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular cour
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se of action. Decision making, one step in the problem-
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solving process, is an important task that relies heavily on critical thinking and clinical re
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asoning skills. tb