,TABLE OF CONTENT km km
UNIT I The Critical Triad: Decision Making, Management, and Leadership
km km km km km km km km
Chapter 1 km
Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoninkm km km km km km km km
g: Requisites for Successful Leadership and Management
km km km km km km
Chapter 2 Classical Views of Leadership and Management
km km km km km km
Chapter 3 Twenty-First-Century Thinking About Leadership and Management
km km km km km km
UNIT II km
Foundation for Effective Leadership and Management: Ethics, Law, a
km km km km km km km km
nd Advocacy
km
Chapter 4 Ethical Issues
km km
Chapter 5 Legal and Legislative Issues
km km km km
Chapter 6 Patient, Subordinate, Workplace, and Professional Advocacy
km km km km km km
UNIT III Roles and Functions in Planni
km k m km km km km
ng Chapter 7
km km
Organizational Planning km km
Chapter 8 Planned Change
km km
Chapter 9 Time Management
km km
Chapter 10 km
Fiscal Planning and Health Care Reimbursemen km km km km km
t Chapter 11
km Career Planning and Development in Nursing
km km km km km km
UNIT IV Roles and Functions in Organizing
km k m km km km km
Chapter 12 Organizational Structure
km km
Chapter 13 km
Organizational, Political, and Personal Powe km km km km
r Chapter 14
km Organizing Patient Care
km km km
UNIT V Roles and Functions in Staffing
km km km km km
Chapter 15 km
Employee Recruitment, Selection, Placement, and Onboardin km km km km km
g Chapter 16
km km
Educating and Socializing Staff in a Learning Organization km km km km km km km km
Chapter 17 Staffing Needs and Scheduling Policies
km km km km km
UNIT VI Roles and Functions in Directing
km k m km km km km
Chapter 18 Creating a Motivating Climate
km km km km
Chapter 19 km
Organizational, Interpersonal, and Group Communication in Team Buildin km km km km km km km
g Chapter 20
km Delegation km
Chapter 21 Conflict, Workplace Violence, and Negotiation
km km km km km
Chapter 22 Collective Bargaining, Unionization, and Employment Laws
km km km km km km
UNIT VII Roles and Functions in Controlling
km km km km km km
Chapter 23 km
Quality Control in Creating a Culture of Patient Safe km km km km km km km km
ty Chapter 24
km Performance Appraisal
km km
Chapter 25 km
Problem Employees: Rule Breakers, Marginal Employees, and Those Wit km km km km km km km km
h Substance Use Disorder
km km km
,Chapter 01: Decision making, problem solving critical thinking and
km km km km km km km km
km clinical reasoning: request for successful management and leadership
km km km km km km km
MULTIPLE QUESTIONS km
1. What statement is true regarding decision making?
km km km km km km
A) It is an analysis of a situation
km km km km km km
B) It is closely related to evaluation
km km km km km
C) It involves choosing between courses of action
km km km km km km
D) It is dependent upon finding the cause of a problem
km km km km km km km km km
ANSWER: C
km km
Feedback:
Decision making is a complex cognitive process often defined as choosing a particula
km km km km km km km km km km km km
r course of action. Problem solving is part of decision making and is a systematic proc
km km km km km km km km km km km km km km km
ess that focuses on analyzing a difficult situation. Critical thinking, sometimes referred t
km km km km km km km km km km km km
o as reflective thinking, is related to evaluation and has a broader scope than decision
km km km km km km km km km km km km km km k
mmaking and problem solving. km km km
2. What is a weakness of the traditional problem-solving model?
km km km km km km km km
A) Its need for implementation time km km km km
B) Its lack of a step requiring evaluation of results
km km km km km km km km
C) Its failure to gather sufficient data
km km km km km
D) Its failure to evaluate alternatives
km km km km
ANSWER: A
km km
Feedback:
The traditional problem-
km km
solving model is less effective when time constraints are a consideration. Decision ma
km km km km km km km km km km km km
king can occur without the full analysis required in problem solving. Because problem s
km km km km km km km km km km km km km
olving attempts to identify the root problem in situations, much time and energy are s
km km km km km km km km km km km km km km
pent on identifying the real problem.
km km km km km
3. Which of the following statements is true regarding decision making?
km km km km km km km km km
A) Scientific methods provide identical decisions by different individuals for the
km km km km km km km km km
same problems km km
B) Decisions are greatly influenced by each person's value system km km km km km km km km
C) Personal beliefs can be adjusted for when the scientific approach to problem
km km km km km km km km km km km
solving is used km km km
D) Past experience has little to do with the quality of the decision
km km km km km km km km km km km
ANSWER: B
km km
Feedback:
Values, life experience, individual preference, and individual ways of thinking will in
km km km km km km km km km km km
fluence a person's decision making. No matter how objective the criteria will be, value j
km km km km km km km km km km km km km km
udgments will always play a part in a person's decision making, either consciously or
km km km km km km km km km km km km km k
msubconsciously.
, 4. What influences the quality of a decision most often?
km km km km km km km km
A) The decision maker's immediate superior
km km km km
B) The type of decision that needs to be made
km km km km km km km km
C) Questions asked and alternatives generated km km km km
D) The time of day the decision is made
km km km km km km km
ANSWER: C
km km
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the
km km km km km km km km km km km km km km km
better the final decision will be. The alternatives generated and the final choices are li
km km km km km km km km km km km km km km
mited by each person's value system.
km km km km km
5. What does knowledge about good decision-making lead one to believe?
km km km km km km km km km
A) Good decision makers are usually right-brain, intuitive thinkers
km km km km km km km
B) Effective decision makers are sensitive to the situation and to others
km km km km km km km km km km
C) Good decisions are usually made by left-brain, logical thinkers
km km km km km km km km
D) Good decision making requires analytical rather than creative processes
km km km km km km km km
ANSWER: B
km km
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
km km km km km km km km km km km km
other people and situations. Left-
km km km km km
brain thinkers are typically better at processing language, logic, numbers, and sequenti
km km km km km km km km km km km
al ordering, whereas right-
km km km
brain thinkers excel at nonverbal ideation and holistic synthesizing.
km km km km km km km km
6. What is the best definition of decision making?
km km km km km km km
A) The planning process of managementkm km km km
B) The evaluation phase of the executive role
km km km km km km
C) One step in the problem-solving process
km km km km km
D) Required to justify the need for scarce items km km km km km km km
ANSWER: C
km km
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular c
km km km km km km km km km km km km km
ourse of action. Decision making, one step in the problem-
km km km km km km km km km
solving process, is an important task that relies heavily on critical thinking and clinic
km km km km km km km km km km km km km
al reasoning skills.
km km
UNIT I The Critical Triad: Decision Making, Management, and Leadership
km km km km km km km km
Chapter 1 km
Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoninkm km km km km km km km
g: Requisites for Successful Leadership and Management
km km km km km km
Chapter 2 Classical Views of Leadership and Management
km km km km km km
Chapter 3 Twenty-First-Century Thinking About Leadership and Management
km km km km km km
UNIT II km
Foundation for Effective Leadership and Management: Ethics, Law, a
km km km km km km km km
nd Advocacy
km
Chapter 4 Ethical Issues
km km
Chapter 5 Legal and Legislative Issues
km km km km
Chapter 6 Patient, Subordinate, Workplace, and Professional Advocacy
km km km km km km
UNIT III Roles and Functions in Planni
km k m km km km km
ng Chapter 7
km km
Organizational Planning km km
Chapter 8 Planned Change
km km
Chapter 9 Time Management
km km
Chapter 10 km
Fiscal Planning and Health Care Reimbursemen km km km km km
t Chapter 11
km Career Planning and Development in Nursing
km km km km km km
UNIT IV Roles and Functions in Organizing
km k m km km km km
Chapter 12 Organizational Structure
km km
Chapter 13 km
Organizational, Political, and Personal Powe km km km km
r Chapter 14
km Organizing Patient Care
km km km
UNIT V Roles and Functions in Staffing
km km km km km
Chapter 15 km
Employee Recruitment, Selection, Placement, and Onboardin km km km km km
g Chapter 16
km km
Educating and Socializing Staff in a Learning Organization km km km km km km km km
Chapter 17 Staffing Needs and Scheduling Policies
km km km km km
UNIT VI Roles and Functions in Directing
km k m km km km km
Chapter 18 Creating a Motivating Climate
km km km km
Chapter 19 km
Organizational, Interpersonal, and Group Communication in Team Buildin km km km km km km km
g Chapter 20
km Delegation km
Chapter 21 Conflict, Workplace Violence, and Negotiation
km km km km km
Chapter 22 Collective Bargaining, Unionization, and Employment Laws
km km km km km km
UNIT VII Roles and Functions in Controlling
km km km km km km
Chapter 23 km
Quality Control in Creating a Culture of Patient Safe km km km km km km km km
ty Chapter 24
km Performance Appraisal
km km
Chapter 25 km
Problem Employees: Rule Breakers, Marginal Employees, and Those Wit km km km km km km km km
h Substance Use Disorder
km km km
,Chapter 01: Decision making, problem solving critical thinking and
km km km km km km km km
km clinical reasoning: request for successful management and leadership
km km km km km km km
MULTIPLE QUESTIONS km
1. What statement is true regarding decision making?
km km km km km km
A) It is an analysis of a situation
km km km km km km
B) It is closely related to evaluation
km km km km km
C) It involves choosing between courses of action
km km km km km km
D) It is dependent upon finding the cause of a problem
km km km km km km km km km
ANSWER: C
km km
Feedback:
Decision making is a complex cognitive process often defined as choosing a particula
km km km km km km km km km km km km
r course of action. Problem solving is part of decision making and is a systematic proc
km km km km km km km km km km km km km km km
ess that focuses on analyzing a difficult situation. Critical thinking, sometimes referred t
km km km km km km km km km km km km
o as reflective thinking, is related to evaluation and has a broader scope than decision
km km km km km km km km km km km km km km k
mmaking and problem solving. km km km
2. What is a weakness of the traditional problem-solving model?
km km km km km km km km
A) Its need for implementation time km km km km
B) Its lack of a step requiring evaluation of results
km km km km km km km km
C) Its failure to gather sufficient data
km km km km km
D) Its failure to evaluate alternatives
km km km km
ANSWER: A
km km
Feedback:
The traditional problem-
km km
solving model is less effective when time constraints are a consideration. Decision ma
km km km km km km km km km km km km
king can occur without the full analysis required in problem solving. Because problem s
km km km km km km km km km km km km km
olving attempts to identify the root problem in situations, much time and energy are s
km km km km km km km km km km km km km km
pent on identifying the real problem.
km km km km km
3. Which of the following statements is true regarding decision making?
km km km km km km km km km
A) Scientific methods provide identical decisions by different individuals for the
km km km km km km km km km
same problems km km
B) Decisions are greatly influenced by each person's value system km km km km km km km km
C) Personal beliefs can be adjusted for when the scientific approach to problem
km km km km km km km km km km km
solving is used km km km
D) Past experience has little to do with the quality of the decision
km km km km km km km km km km km
ANSWER: B
km km
Feedback:
Values, life experience, individual preference, and individual ways of thinking will in
km km km km km km km km km km km
fluence a person's decision making. No matter how objective the criteria will be, value j
km km km km km km km km km km km km km km
udgments will always play a part in a person's decision making, either consciously or
km km km km km km km km km km km km km k
msubconsciously.
, 4. What influences the quality of a decision most often?
km km km km km km km km
A) The decision maker's immediate superior
km km km km
B) The type of decision that needs to be made
km km km km km km km km
C) Questions asked and alternatives generated km km km km
D) The time of day the decision is made
km km km km km km km
ANSWER: C
km km
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the
km km km km km km km km km km km km km km km
better the final decision will be. The alternatives generated and the final choices are li
km km km km km km km km km km km km km km
mited by each person's value system.
km km km km km
5. What does knowledge about good decision-making lead one to believe?
km km km km km km km km km
A) Good decision makers are usually right-brain, intuitive thinkers
km km km km km km km
B) Effective decision makers are sensitive to the situation and to others
km km km km km km km km km km
C) Good decisions are usually made by left-brain, logical thinkers
km km km km km km km km
D) Good decision making requires analytical rather than creative processes
km km km km km km km km
ANSWER: B
km km
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
km km km km km km km km km km km km
other people and situations. Left-
km km km km km
brain thinkers are typically better at processing language, logic, numbers, and sequenti
km km km km km km km km km km km
al ordering, whereas right-
km km km
brain thinkers excel at nonverbal ideation and holistic synthesizing.
km km km km km km km km
6. What is the best definition of decision making?
km km km km km km km
A) The planning process of managementkm km km km
B) The evaluation phase of the executive role
km km km km km km
C) One step in the problem-solving process
km km km km km
D) Required to justify the need for scarce items km km km km km km km
ANSWER: C
km km
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular c
km km km km km km km km km km km km km
ourse of action. Decision making, one step in the problem-
km km km km km km km km km
solving process, is an important task that relies heavily on critical thinking and clinic
km km km km km km km km km km km km km
al reasoning skills.
km km
