RSO Proctor Test – Complete Study Guide, Practice Questions, and Exam
Preparation Notes
What do you need for each shift? - ✔✔Pen, timekeeping device, NU ID
Dress Code - ✔✔Lanyard w/ Husky Card, single colored shirt, no logos or patterns, footwear
Punctuality - ✔✔Can't assume duties more than 5 min before start of shift. Tardy proctor may
be replaced with a stand-by.
Station Assignment - ✔✔Projected assignments are tradeable on the swap board. May change
without notice up until 1 hour before start of shift.
If assigned to a double station 3 consecutive shifts, can inform an administrator who may
arrange for them to choose a station assignment on a later shift.
Clocking In - ✔✔Enter NUID into Schedule Source time clock on iPad. Repeat at end of shift to
clock out.
Proctor Bulletin - ✔✔Mandatory to view at the start of every shift. Accessible on iPad via
Google Drive app.
Staying Informed - ✔✔Know about location of door buzzer and Silent Alarm. Check that there
is working iPad, working telephone, station binder has required documents (roster, banned list,
sign-in sheets). Notify Supervisor if items are missing.
Memos - ✔✔Must read in binder every shift. "All Campus Memos" has policies that apply to all
residence halls. "Station Memos" have those that apply to specific hall.
,Proctors must be alert to surroundings: - ✔✔No sleeping; no television, headphones or loud
music; no full meals; no guests
Station Phone - ✔✔Cannot use for personal calls or to connect to the internet. Residents and
guests may not use station phone. Phone line must remain open at all times.
Deliveries - ✔✔Cannot accept any deliveries for students of residence hall. Delivery person
should be directed to ResMail.
Lost Property - ✔✔Must be immediately reported to supervisor. May be instructed to notify
NUPD. Item must remain at Proctor station until it is collected by either NUPD or supervisor. Do
not bring item to RSO yourself. If person claims to be owner, ask for ID and notify a supervisor.
May not turn item over without supervisor permission. If NUPD picks it up, request Badge
Number and notify supervisor.
Alcohol - ✔✔If suspect that a resident or guest is bringing alcohol into the hall, may report it to
the Supervisor with names and relevant room number. ResLife staff will be notified. May not
hold resident or guest or guest at station because they are carrying alcohol, may not ask to see
inside bags or confiscate any materials.
Binder - ✔✔All materials are confidential. Access for RSA staff, ResLife Staff and NUPD. Request
ID to verify that someone is approved for access. Four sections:
All Hall Memos
Hall-Specific Memos
Roster (students in res hall)
Sign-in Sheets (banned list and sign-in for station)
Should never remove anything from binder (only RSO staff)
, Resident Entry - ✔✔Must present ID. If resident does not have ID, Proctor may accept another
form of photo ID after checking Roster. They should then be recorded in the Visitor
Management System as if they are signing themselves in (name as Host and Visitor). Employees
and contractors my present only NU ID for entry.
Must make visual comparison. If person does not match card, Proctor must deny entry and
record name and number of card w/ time entry was attempted. Notify Supervisor and NUPD. If
photo appears removed or is damaged, must deny entry and notify Supervisor
If reader does not light green and beep, then check residency in Roster and enter in Visitor
Management System.
Cannot bring furniture into hall. If attempted, ask them to wait and contact ResLife.
Special Pass - ✔✔No photo on NUID, but indicates department. Proceed as if it's a regular ID. If
person presenting is the leader of a group, card is valid for entire group.
Pets - ✔✔Not permitted into residence hall. Only service animals are allowed w/ owners. If
service animal enters, report to Supervisor. If specific residents have a service animal there will
be a documented memo and entry does not need to be reported. Some students might have a
sticker permitting service animal on ID- does not need to be reported. If you suspect that a
resident is bringing an animal in, report name and room number to Supervisor.
Special Programs/Events - ✔✔Memo will be placed in station binder with instructions. Will
include roster of attendees. Proctors must check photo IDs against roster and record entry of
each individual by marking their name. If person is not listed, should be held at station while
RSO is called. RA will respond and if access is approved, sign the person in as the RA's guest.
Guest Sign-In - ✔✔May sign in 3 guests at one time unless otherwise posted. Resident must be
present to escort their guest, and both must present valid photo ID. Proctor must:
Preparation Notes
What do you need for each shift? - ✔✔Pen, timekeeping device, NU ID
Dress Code - ✔✔Lanyard w/ Husky Card, single colored shirt, no logos or patterns, footwear
Punctuality - ✔✔Can't assume duties more than 5 min before start of shift. Tardy proctor may
be replaced with a stand-by.
Station Assignment - ✔✔Projected assignments are tradeable on the swap board. May change
without notice up until 1 hour before start of shift.
If assigned to a double station 3 consecutive shifts, can inform an administrator who may
arrange for them to choose a station assignment on a later shift.
Clocking In - ✔✔Enter NUID into Schedule Source time clock on iPad. Repeat at end of shift to
clock out.
Proctor Bulletin - ✔✔Mandatory to view at the start of every shift. Accessible on iPad via
Google Drive app.
Staying Informed - ✔✔Know about location of door buzzer and Silent Alarm. Check that there
is working iPad, working telephone, station binder has required documents (roster, banned list,
sign-in sheets). Notify Supervisor if items are missing.
Memos - ✔✔Must read in binder every shift. "All Campus Memos" has policies that apply to all
residence halls. "Station Memos" have those that apply to specific hall.
,Proctors must be alert to surroundings: - ✔✔No sleeping; no television, headphones or loud
music; no full meals; no guests
Station Phone - ✔✔Cannot use for personal calls or to connect to the internet. Residents and
guests may not use station phone. Phone line must remain open at all times.
Deliveries - ✔✔Cannot accept any deliveries for students of residence hall. Delivery person
should be directed to ResMail.
Lost Property - ✔✔Must be immediately reported to supervisor. May be instructed to notify
NUPD. Item must remain at Proctor station until it is collected by either NUPD or supervisor. Do
not bring item to RSO yourself. If person claims to be owner, ask for ID and notify a supervisor.
May not turn item over without supervisor permission. If NUPD picks it up, request Badge
Number and notify supervisor.
Alcohol - ✔✔If suspect that a resident or guest is bringing alcohol into the hall, may report it to
the Supervisor with names and relevant room number. ResLife staff will be notified. May not
hold resident or guest or guest at station because they are carrying alcohol, may not ask to see
inside bags or confiscate any materials.
Binder - ✔✔All materials are confidential. Access for RSA staff, ResLife Staff and NUPD. Request
ID to verify that someone is approved for access. Four sections:
All Hall Memos
Hall-Specific Memos
Roster (students in res hall)
Sign-in Sheets (banned list and sign-in for station)
Should never remove anything from binder (only RSO staff)
, Resident Entry - ✔✔Must present ID. If resident does not have ID, Proctor may accept another
form of photo ID after checking Roster. They should then be recorded in the Visitor
Management System as if they are signing themselves in (name as Host and Visitor). Employees
and contractors my present only NU ID for entry.
Must make visual comparison. If person does not match card, Proctor must deny entry and
record name and number of card w/ time entry was attempted. Notify Supervisor and NUPD. If
photo appears removed or is damaged, must deny entry and notify Supervisor
If reader does not light green and beep, then check residency in Roster and enter in Visitor
Management System.
Cannot bring furniture into hall. If attempted, ask them to wait and contact ResLife.
Special Pass - ✔✔No photo on NUID, but indicates department. Proceed as if it's a regular ID. If
person presenting is the leader of a group, card is valid for entire group.
Pets - ✔✔Not permitted into residence hall. Only service animals are allowed w/ owners. If
service animal enters, report to Supervisor. If specific residents have a service animal there will
be a documented memo and entry does not need to be reported. Some students might have a
sticker permitting service animal on ID- does not need to be reported. If you suspect that a
resident is bringing an animal in, report name and room number to Supervisor.
Special Programs/Events - ✔✔Memo will be placed in station binder with instructions. Will
include roster of attendees. Proctors must check photo IDs against roster and record entry of
each individual by marking their name. If person is not listed, should be held at station while
RSO is called. RA will respond and if access is approved, sign the person in as the RA's guest.
Guest Sign-In - ✔✔May sign in 3 guests at one time unless otherwise posted. Resident must be
present to escort their guest, and both must present valid photo ID. Proctor must:
