EXAMINATION 2026 QUESTIONS
WITH ANSWERS GRADED A+
◍ organization.
Answer: A group of people who work together to achieve some specific
purpose
◍ management.
Answer: integrating the work of people through: (POLC) planning,
organizing, leading, controlling the organization's resources
◍ primary challenges managers face.
Answer: competitive advantagediversityglobalizationethical
standardsinformation technology sustainabilityhappiness & meaningfulness
◍ efficient.
Answer: to use resources wisely and cost-effectively
◍ Strategic Management.
Answer: a process that involves managers from all parts of the organization
in the formulation and the implementation of strategies and strategic goals
◍ effective.
Answer: to achieve results, to make the right decisions and to successfully
carry them out
◍ Strategic Analysis.
Answer: the process of analyzing the organization, the environment, and the
organization's competitive position and current strategies
◍ technical skills.
Answer: the job-specific knowledge needed to perform well in a specialized
, field
◍ strategy formulation.
Answer: the process of choosing among different strategies and altering
them to best fit the organization's needs
◍ Mission Statement.
Answer: a statement of the organization's purpose - what it wants to
accomplish in the larger environment
◍ conceptual skills.
Answer: the ability to think analytically, to visualize an organization as a
whole and understand how the parts work together
◍ Vision Statement.
Answer: expresses what the organization should become, where it wants to
go strategically
◍ competitive intelligence.
Answer: gaining information about one's competitors' activities so that you
can anticipate their moves and react appropriately
◍ SWOT analysis.
Answer: strengths, weaknesses, opportunities, threats
◍ Forecasting.
Answer: the attempts to determine the supply of and demand for various
types of human resources to predict areas within the organization where
there will be labor shortages or surpluses
◍ trend analysis.
Answer: constructing and applying statistical models that predict labor
demand for the next year, given relatively objective statistics from the
previous year
◍ Benchmarking.
Answer: a process by which a company compares its performance with that
of high-performing organizations
, ◍ human skills (soft skills).
Answer: the ability to work well with others
◍ Mintzberg's Managerial Roles.
Answer: interpersonal, informational, decisional
◍ interpersonal roles.
Answer: figurehead, leader, liaison-interact with people inside and outside
their work units
◍ informational roles.
Answer: monitor, disseminator, spokesperson-receive and communicate
information
◍ Porter's Five Forces.
Answer: threat of entry, threat of substitute, supplier power, buyer power,
and competitive rivalry
◍ decisional roles.
Answer: entrepreneur, disturbance handler, resource allocator,
negotiator-use information to make decisions to solve problems or take
advantage of opportunities
◍ Three Common Grand Strategies.
Answer: 1. growth strategy2. stability strategy3. defensive strategy
◍ Porter's Four Competitive Strategies.
Answer: 1. cost-leadership2. differentiation3. cost-focus4.
focused-differentiation
◍ historical perspective.
Answer: classical, behavioral, and quantitative
◍ contemporary perspective.
Answer: systems, contingency, and quality-management
◍ single-product strategy.
Answer: a company makes and sells only one product within its market