CRHCP COMPREHENSIVE TEST BANK FINAL
EXAM APPROVED QUESTIONS AND CORRECT
VERIFIED ANSWERS WITH RATIONALES (A
NEW UPDATED VERSION 2026) |GUARANTEED
PASS A+ |FULL REVISED CESCP EXAM 2026-
2027
When should initial demographics and insurance info be collected?
What about eligibility?
At time of scheduling - eligibility is verified prior to the visit
What are common challenges patient registration staff experience?
Transposing numbers, understanding all fields, feeling limited on
options and/or lacking care team to PSR communication, lack of
education/training
According to the MGMA poll referenced (August 2022), patients cited
which reasons for not showing up to appts?
Transportation, fear of cost, long wait times, forgetfulness
, In the scheduling flowsheet example, how flow is a medicare wellness
visit (AWV)
45 minutes
Patient-provider dispute resolution process
To begin the process, the individual must provide the original
Good Faith Estimate and the bill they received. They may initiate
the process if they are billed $400 or more above what was
included on the estimate. 25$ non-refundable fee to initiate. An
independent third party reviews the case and determines an
appropriate payment.
Where are RHCs required to display info about GFEs?
website, office, where scheduling/cost of services conversation
offer - need to be in accessible formats and in different language
if applicable for the community
,Of patients who have had one or more no-shows within an 18-month
timeframe, 32% will not return to the practice (T or F)
T
For purposes of the No Surprises Act balance billing provision, which
are defined as a "facility"?
Hospital, Ambulatory surgical center, hospital outpatient department,
CAH
Having a set schedule helps with ______, _______, _.
Patient satisfaction, efficiency, staff satisfaction
, What is the most common type of scheduling?
Stream Scheduling
GFEs need to be provided within ____ business day if scheduled
less than 3 days out
trick question - doesn't need to be provides
If a GFE is requested by a patient, when does the clinic need to
provide it? How can it be provided?
3 business days
in writing, electronically or paper, verbal doesn't fit the
requirement
Who does the GFE requirement apply to? Who not?
Applies: self-pay or uninsured
Does not: Medicare, Medicaid, Indian Health Services, Veteran
Affairs Health Care or Tricare
EXAM APPROVED QUESTIONS AND CORRECT
VERIFIED ANSWERS WITH RATIONALES (A
NEW UPDATED VERSION 2026) |GUARANTEED
PASS A+ |FULL REVISED CESCP EXAM 2026-
2027
When should initial demographics and insurance info be collected?
What about eligibility?
At time of scheduling - eligibility is verified prior to the visit
What are common challenges patient registration staff experience?
Transposing numbers, understanding all fields, feeling limited on
options and/or lacking care team to PSR communication, lack of
education/training
According to the MGMA poll referenced (August 2022), patients cited
which reasons for not showing up to appts?
Transportation, fear of cost, long wait times, forgetfulness
, In the scheduling flowsheet example, how flow is a medicare wellness
visit (AWV)
45 minutes
Patient-provider dispute resolution process
To begin the process, the individual must provide the original
Good Faith Estimate and the bill they received. They may initiate
the process if they are billed $400 or more above what was
included on the estimate. 25$ non-refundable fee to initiate. An
independent third party reviews the case and determines an
appropriate payment.
Where are RHCs required to display info about GFEs?
website, office, where scheduling/cost of services conversation
offer - need to be in accessible formats and in different language
if applicable for the community
,Of patients who have had one or more no-shows within an 18-month
timeframe, 32% will not return to the practice (T or F)
T
For purposes of the No Surprises Act balance billing provision, which
are defined as a "facility"?
Hospital, Ambulatory surgical center, hospital outpatient department,
CAH
Having a set schedule helps with ______, _______, _.
Patient satisfaction, efficiency, staff satisfaction
, What is the most common type of scheduling?
Stream Scheduling
GFEs need to be provided within ____ business day if scheduled
less than 3 days out
trick question - doesn't need to be provides
If a GFE is requested by a patient, when does the clinic need to
provide it? How can it be provided?
3 business days
in writing, electronically or paper, verbal doesn't fit the
requirement
Who does the GFE requirement apply to? Who not?
Applies: self-pay or uninsured
Does not: Medicare, Medicaid, Indian Health Services, Veteran
Affairs Health Care or Tricare
