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LDR - 302S Organizational Culture Questions
With Correct Answers (Verified Answers)
||Complete A+ Guide
1. Which of the following best defines organizational culture?
a) The written rules and policies of an organization
b) The shared values, beliefs, and assumptions that guide
behavior
c) The organizational chart and reporting structure
d) The financial performance metrics
Correct Answer: b) The shared values, beliefs, and
assumptions that guide behavior
Rationale: Organizational culture is the pattern of shared
basic assumptions learned by a group as it solves problems of
external adaptation and internal integration (Edgar Schein).
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2. A new CEO tries to change culture by rewriting the
employee handbook. Why is this likely to fail?
a) Handbooks are legally binding
b) Culture is primarily driven by underlying assumptions, not
written rules
c) Employees never read handbooks
d) Handbooks only cover safety rules
Correct Answer: b) Culture is primarily driven by underlying
assumptions, not written rules
Rationale: Deeply held assumptions and tacit beliefs drive
behavior more than explicit rules. Changing artifacts alone
does not change core culture.
3. According to Schein, which level of culture is the hardest to
change?
a) Artifacts
b) Espoused values
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c) Basic underlying assumptions
d) Mission statements
Correct Answer: c) Basic underlying assumptions
Rationale: Basic assumptions are taken for granted, non-
confrontable, and non-negotiable. They form the core of
culture and change only after repeated failure of existing
assumptions.
4. Scenario: At Zeta Corp, everyone works late, but the mission
statement says "work-life balance." This inconsistency exists at
which level?
a) Artifacts vs. Espoused values
b) Assumptions vs. Artifacts
c) Values vs. Assumptions
d) Strategy vs. Structure
Correct Answer: a) Artifacts vs. Espoused values
Rationale: Artifacts (working late) contradict espoused values