BA 304 EXAM 1 QUESTIONS WITH CORRECT
ANSWERS
What are the top three traits for success as a supervisor? - CORRECT
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ANSWER✔✔-integrity, ability to get along with others, industriousness | | | | | | |
What is a manager's responsibility? - CORRECT ANSWER✔✔-To achieve
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organizational objectives through efficient and effective utilization of resources.
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What are the 4 resources in management? - CORRECT ANSWER✔✔-Human -
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customer representatives - employees
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Financial - stock value and product quality
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Physical - warehouses, inventories, equipment, anything physical that the
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company is responsible for
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Informational - advertisement, benefits with the Prime membership
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What are the management functions? - CORRECT ANSWER✔✔-Planning -Setting
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objectives & determining how objective will be met
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Organizing - delegating, coordinating tasks, & allocating resources
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Leading - Influencing employees to work towards objectives
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Controlling - Monitoring & measuring progress, taking corrective action
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What are the management roles? - CORRECT ANSWER✔✔-Interpersonal roles-
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Manager speaks on behalf of the new mentoring program
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, Informational roles - Manager reads The Wall Street Journal
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Decisional roles - Manager updates delivery system due to expected snow storm
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top manager - CORRECT ANSWER✔✔-Develop & define organization's purpose;
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Plans on how the company should be headed
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- decision-making & interpersonal
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- technical skills are not primary focused
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- Planning & organizing
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middle managers - CORRECT ANSWER✔✔-Implement top management's strategy
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-Decision-making, interpersonal, technical | |
- Balance of all four: Planning, organizing, leading, controlling
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First-line managers - CORRECT ANSWER✔✔-Implement middles managers'
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operational plans |
-technical and interpersonal | |
-leading and controlling
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ANSWERS
What are the top three traits for success as a supervisor? - CORRECT
| | | | | | | | | | | | |
ANSWER✔✔-integrity, ability to get along with others, industriousness | | | | | | |
What is a manager's responsibility? - CORRECT ANSWER✔✔-To achieve
| | | | | | | | |
organizational objectives through efficient and effective utilization of resources.
| | | | | | | |
What are the 4 resources in management? - CORRECT ANSWER✔✔-Human -
| | | | | | | | | | |
customer representatives - employees
| | |
Financial - stock value and product quality
| | | | | |
Physical - warehouses, inventories, equipment, anything physical that the
| | | | | | | | |
company is responsible for
| | |
Informational - advertisement, benefits with the Prime membership
| | | | | | |
What are the management functions? - CORRECT ANSWER✔✔-Planning -Setting
| | | | | | | | |
objectives & determining how objective will be met
| | | | | | |
Organizing - delegating, coordinating tasks, & allocating resources
| | | | | | |
Leading - Influencing employees to work towards objectives
| | | | | | |
Controlling - Monitoring & measuring progress, taking corrective action
| | | | | | | |
What are the management roles? - CORRECT ANSWER✔✔-Interpersonal roles-
| | | | | | | | |
Manager speaks on behalf of the new mentoring program
| | | | | | | |
, Informational roles - Manager reads The Wall Street Journal
| | | | | | | |
Decisional roles - Manager updates delivery system due to expected snow storm
| | | | | | | | | | |
top manager - CORRECT ANSWER✔✔-Develop & define organization's purpose;
| | | | | | | | |
Plans on how the company should be headed
| | | | | | |
- decision-making & interpersonal
| | |
- technical skills are not primary focused
| | | | | |
- Planning & organizing
| | |
middle managers - CORRECT ANSWER✔✔-Implement top management's strategy
| | | | | | |
-Decision-making, interpersonal, technical | |
- Balance of all four: Planning, organizing, leading, controlling
| | | | | | | |
First-line managers - CORRECT ANSWER✔✔-Implement middles managers'
| | | | | | |
operational plans |
-technical and interpersonal | |
-leading and controlling
| |
