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, TableofContents
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Unit 1: Introduction to Health Care
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1. Today’sHealth Care fd jl
2. The Role ofthe PatientCareTechnician
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3. Professionalism andWork Ethics jl fd jl
4. Communicatingwith the Health Care Team jl fd jl jl
Unit 2: The Patient
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5. Understandingthe Patient asa Person fd fd jl fd fd
6. Patient Rights, Ethics,and Laws
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7. BodyStructure and Function/ Growth and Development
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8. Pain Management, Comfort,Rest,and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control
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10. WorkplaceSafetyand BodyMechanics fd jl fd
11. PatientSafety fd
12. Moving, Positioning, and PreventingFallsfd fd jl fd
13. BasicEmergencyCare fd fd
14. Medication Administration fd
Unit 4:Patient Assessment
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15. Assisting withthe Physical Examination jl jl fd
16. Measuring and RecordingVital Signs jl jl fd fd
17. Obtaining and MonitoringanElectrocardiogram jl jl fd fd
Unit 5: Patient Care and Comfort
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18. Assisting withAdmissionandDischarge jl fd fd fd
19. Bedmaking andHygiene jl fd
20. Assisting withGrooming jl fd
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,21. Assisting withNutrition and Fluids
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22. Assisting withUrinaryElimination
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23. Assisting withBowel Elimination
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24. Assisting withOxygenNeeds jl fd fd
Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. SpecimenCollectingand Testing fd fd
Unit 7: Surgery and Immobility
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27. Careofthe Surgical Patient
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28. Heat and Cold Applications
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29. CareofWounds and Pressure Ulcers
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30. Rehabilitativeand Restorative Care fd fd
Unit 8: Special Care Concerns and Settings
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31. CareofWomen and Children
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32. Caring fortheOlderAdult
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33. Caring forPatients with Mental Health Needs
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34. Caring for Patients with ChronicConditions
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35. End‑of‑Life Care fd
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, Chapter01:Today’s Healthcare fd fd fd
MULTIPLE CHOICE fd
1. Which of thefollowing must the patientcaretechnician(PCT) recognize regarding thehealthcare deli v
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erysystem? fd
a. It includes all states.
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b. It affects theillness of patients.
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c. Insurance companies arenot involved. fd fd jl
d. Themajor goalisto achieveoptimal levels of healthcare. fd fd fd fd fd
CORRECTANSWER: D fd
The PCT must recognize that in the healthcare delivery system, the major goalis to achieve optimal levels of h eal
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thcare. The healthcare system consists of a network of agencies, facilities, and providers involved with hea lthca
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re in a specified geographic area. Insurance companies do have involvement in the healthcare system. T he illn
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ess of patients is not necessarily affected by the healthcare system.
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OBJ: 1 f d
2. Whatisrequiredbythehealthcareteamto identifytheneeds ofa patientand to design caretomeet thos e n
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eeds?
a. Thewhite board fd
b. Thenurse’s notes fd fd
c. Thephysician’s order sheet jl fd
d. An individualizedcare plan
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CORRECT ANSWER: D
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An individualized care plan involves all healthcare workers and outlines care to meet the needs of the individ u
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al patient. The white board, physician’s order sheet, and nurse’s notes do not identifythe needs of the patient nor
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are they designed to assist all members of the healthcare team to meet those needs.
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OBJ: 3 f d
3. Howdoes aninterdisciplinaryapproachtopatienttreatmentenhancecare?
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a. Byimprovingefficiencyof care
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