COB 204 FINAL EXAM QUESTIONS WELL ANSWERED LATEST UPDATE 2026
Abstract reasoning - Answers The ability to make and manipulate models.
Bargaining power - Answers The pressure a supplier or buyer can exert on a company.
Business intelligence - Answers Patterns, relationships, and trends identified in data.
Business process - Answers A network of activities that interact to achieve a business function.
BPM (Business Process Management) - Answers A cyclical process for creating, assessing, and altering
business processes.
BPMN (Business Process Modeling Notation) - Answers Standard symbols used to graph business
processes.
CIO - Answers The title of the principal manager of the IS department.
Cloud Computing - Answers The elastic leasing of pooled computer resources over the internet.
Collaboration - Answers A group of people working together to achieve a common goal via feedback
and iteration.
Competitive strategy - Answers The method an organization chooses to succeed against its rivals.
CPU - Answers The "brain" of the computer that selects and processes instructions.
Data - Answers Recorded facts or figures.
Data mining - Answers The application of statistical techniques to find patterns and relationships in
data.
Data model - Answers A logical representation of database data.
Database - Answers A self-describing collection of integrated records.
Data warehouse - Answers A facility for managing an organization's BI data.
Dynamic process - Answers Flexible, informal, and adaptive processes.
Enterprise system - Answers Information systems that span an entire organization.
Entity - Answers Something that users want to track (e.g., Order, Customer).
Five Component Model - Answers Hardware, Software, Data, Procedures, and People.
Groupthink - Answers When a group prioritizes harmony over a realistic appraisal of facts.
Hacking - Answers A form of computer crime where a person breaks into a system.
Hardware - Answers The physical components of a computer.
Horizontal-market application - Answers Software providing common capabilities across all industries
(e.g., Word).
Vertical-market application - Answers Software serving the needs of a specific industry (e.g., dental
billing).
Human capital - Answers The investment in human knowledge and skills for future profit.
Industry Structure - Answers Determined by the five forces (e.g., threat of new entrants).
Modification - Answers A security threat where data is changed without permission.
Input device - Answers Hardware used to enter data (e.g., Keyboard, Mouse).
Output device - Answers Hardware used to display data (e.g., Monitor, Printer).
Knowledge Management - Answers The process of sharing an organization's collective knowledge.
Locking in suppliers - Answers A strategy that makes it difficult for customers or suppliers to switch.
IP Address - Answers A number that identifies a particular device on a network.
Main memory (RAM) - Answers Volatile memory that holds data while the CPU works.
Volatile - Answers Data that is lost when power is turned off (e.g., RAM).
Non-volatile - Answers Data that is preserved even when power is off (e.g., SSD).
Operational decision - Answers Decisions that support day-to-day activities.
Managerial decision - Answers Decisions about the allocation and utilization of resources.
Strategic decision - Answers Decisions that support broad-scope, organizational issues.
Network - Answers A collection of computers that communicate with one another.
Operations - Answers The department responsible for keeping the IS infrastructure running.
Outsourcing - Answers The process of hiring another organization to perform a service.
Phishing - Answers A technique for obtaining unauthorized data via disguised emails.
Pooled resources - Answers Physical hardware shared by different organizations via virtualization.
Primary key - Answers A column that identifies a unique row in a table.
Procedure - Answers Instructions for people to follow when using an information system.
Protocol - Answers A set of rules that programs on communicating devices must follow.
Query - Answers A request for data from a database.
Record - Answers A row in a database table.
Abstract reasoning - Answers The ability to make and manipulate models.
Bargaining power - Answers The pressure a supplier or buyer can exert on a company.
Business intelligence - Answers Patterns, relationships, and trends identified in data.
Business process - Answers A network of activities that interact to achieve a business function.
BPM (Business Process Management) - Answers A cyclical process for creating, assessing, and altering
business processes.
BPMN (Business Process Modeling Notation) - Answers Standard symbols used to graph business
processes.
CIO - Answers The title of the principal manager of the IS department.
Cloud Computing - Answers The elastic leasing of pooled computer resources over the internet.
Collaboration - Answers A group of people working together to achieve a common goal via feedback
and iteration.
Competitive strategy - Answers The method an organization chooses to succeed against its rivals.
CPU - Answers The "brain" of the computer that selects and processes instructions.
Data - Answers Recorded facts or figures.
Data mining - Answers The application of statistical techniques to find patterns and relationships in
data.
Data model - Answers A logical representation of database data.
Database - Answers A self-describing collection of integrated records.
Data warehouse - Answers A facility for managing an organization's BI data.
Dynamic process - Answers Flexible, informal, and adaptive processes.
Enterprise system - Answers Information systems that span an entire organization.
Entity - Answers Something that users want to track (e.g., Order, Customer).
Five Component Model - Answers Hardware, Software, Data, Procedures, and People.
Groupthink - Answers When a group prioritizes harmony over a realistic appraisal of facts.
Hacking - Answers A form of computer crime where a person breaks into a system.
Hardware - Answers The physical components of a computer.
Horizontal-market application - Answers Software providing common capabilities across all industries
(e.g., Word).
Vertical-market application - Answers Software serving the needs of a specific industry (e.g., dental
billing).
Human capital - Answers The investment in human knowledge and skills for future profit.
Industry Structure - Answers Determined by the five forces (e.g., threat of new entrants).
Modification - Answers A security threat where data is changed without permission.
Input device - Answers Hardware used to enter data (e.g., Keyboard, Mouse).
Output device - Answers Hardware used to display data (e.g., Monitor, Printer).
Knowledge Management - Answers The process of sharing an organization's collective knowledge.
Locking in suppliers - Answers A strategy that makes it difficult for customers or suppliers to switch.
IP Address - Answers A number that identifies a particular device on a network.
Main memory (RAM) - Answers Volatile memory that holds data while the CPU works.
Volatile - Answers Data that is lost when power is turned off (e.g., RAM).
Non-volatile - Answers Data that is preserved even when power is off (e.g., SSD).
Operational decision - Answers Decisions that support day-to-day activities.
Managerial decision - Answers Decisions about the allocation and utilization of resources.
Strategic decision - Answers Decisions that support broad-scope, organizational issues.
Network - Answers A collection of computers that communicate with one another.
Operations - Answers The department responsible for keeping the IS infrastructure running.
Outsourcing - Answers The process of hiring another organization to perform a service.
Phishing - Answers A technique for obtaining unauthorized data via disguised emails.
Pooled resources - Answers Physical hardware shared by different organizations via virtualization.
Primary key - Answers A column that identifies a unique row in a table.
Procedure - Answers Instructions for people to follow when using an information system.
Protocol - Answers A set of rules that programs on communicating devices must follow.
Query - Answers A request for data from a database.
Record - Answers A row in a database table.
