Cam certified apartment manager with questions and
correct answers
All the following expenses can be deducted from the security deposit of a resident EXCEPT:
A. Holdover rent
B. Unpaid rent
C. Background check fees
D. Eviction fees - CORRECT ANSWERS-C. background check fees
Which term is BEST defined as legally enforceable contract that grants a resident the tights and
responsibilities of possession and use of an apartment for specified period of time?
A. Lease
B. Offer
C. Amendment
D. Exclusion clause - CORRECT ANSWERS-A. Lease
When may it be unnecessary to collect bids for a contract?
A. The contract is for a negligible amount
B. The contract is for a short period of time
C. The contract covers work that can be completed on-site
D. The contract has been previously awarded for similar work - CORRECT ANSWERS-A. The contract is for
a negligible amount
Who should complete a rental application?
,A. Prospective resident
B. Property manager
C. Minor occupant
D. Leasing professional - CORRECT ANSWERS-B. Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a resident's
remarks during a conversation?
A. It provides the resident with information that he/she might not have known
B. It reinforces that the resident is in control and directing the conversation.
C. It helps avoid miscommunication and shows that the apartment cares about the residents
D. It gives the resident a sense of whether the apartment manager agrees or disagrees with the
information - CORRECT ANSWERS-C. It helps avoid miscommunication and shows that the apartment
manager cares about the resident
During contract work at a property, which method of risk reduction is used to encourage satisfactory
completion of work by withholding a percentage of payment?
A. Retainage fee
B. Lien waiver
C. Certificate of insurance
D. Payment and performance bond - CORRECT ANSWERS-A. Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately negative
effect on a protected class?
, A. Limited liability
B. Tenant subsidy
C. Disparate impact
D. Punitive damage - CORRECT ANSWERS-C. Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability from a
person who requests reasonable modifications due to a disability?
A. Fulfilling the request will have a financial impact
B. The disability is not readily apparent
C. The modification is being requested for a minor
D. Public areas will be affected by the modification - CORRECT ANSWERS-B. . The disability is not readily
apparent
How should a property manager respond after being made aware that a sex offender lives on the
property?
A. Seek legal counsel about disclosure responsibility
B. Tell no one and issue a notice to vacate at the end of the lease term
C. Disclose the information to the residents
D. Get written consent to release the information from the convicted resident's - CORRECT ANSWERS-A.
Seek legal counsel about disclosure responsibility
Which term is the best defined as the changes in the rules, services, practices, or policies that allow
individuals with disabilities equal enjoyment of housing?
A. Modifications
correct answers
All the following expenses can be deducted from the security deposit of a resident EXCEPT:
A. Holdover rent
B. Unpaid rent
C. Background check fees
D. Eviction fees - CORRECT ANSWERS-C. background check fees
Which term is BEST defined as legally enforceable contract that grants a resident the tights and
responsibilities of possession and use of an apartment for specified period of time?
A. Lease
B. Offer
C. Amendment
D. Exclusion clause - CORRECT ANSWERS-A. Lease
When may it be unnecessary to collect bids for a contract?
A. The contract is for a negligible amount
B. The contract is for a short period of time
C. The contract covers work that can be completed on-site
D. The contract has been previously awarded for similar work - CORRECT ANSWERS-A. The contract is for
a negligible amount
Who should complete a rental application?
,A. Prospective resident
B. Property manager
C. Minor occupant
D. Leasing professional - CORRECT ANSWERS-B. Prospective resident
Which reason BEST describes why it is important for an apartment manager to paraphrase a resident's
remarks during a conversation?
A. It provides the resident with information that he/she might not have known
B. It reinforces that the resident is in control and directing the conversation.
C. It helps avoid miscommunication and shows that the apartment cares about the residents
D. It gives the resident a sense of whether the apartment manager agrees or disagrees with the
information - CORRECT ANSWERS-C. It helps avoid miscommunication and shows that the apartment
manager cares about the resident
During contract work at a property, which method of risk reduction is used to encourage satisfactory
completion of work by withholding a percentage of payment?
A. Retainage fee
B. Lien waiver
C. Certificate of insurance
D. Payment and performance bond - CORRECT ANSWERS-A. Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately negative
effect on a protected class?
, A. Limited liability
B. Tenant subsidy
C. Disparate impact
D. Punitive damage - CORRECT ANSWERS-C. Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability from a
person who requests reasonable modifications due to a disability?
A. Fulfilling the request will have a financial impact
B. The disability is not readily apparent
C. The modification is being requested for a minor
D. Public areas will be affected by the modification - CORRECT ANSWERS-B. . The disability is not readily
apparent
How should a property manager respond after being made aware that a sex offender lives on the
property?
A. Seek legal counsel about disclosure responsibility
B. Tell no one and issue a notice to vacate at the end of the lease term
C. Disclose the information to the residents
D. Get written consent to release the information from the convicted resident's - CORRECT ANSWERS-A.
Seek legal counsel about disclosure responsibility
Which term is the best defined as the changes in the rules, services, practices, or policies that allow
individuals with disabilities equal enjoyment of housing?
A. Modifications
