JMU COB 204 EXAM 3 (CHAPTER
7,8,9) QUESTIONS WITH 100%
OUTLINED ANSWERS
\.Cooperation - ANSWERS✔-A group of people working together, all doing
essentially the same type of work, to accomplish a job.
→ Faster than working alone, but with less quality
\.Collaboration - ANSWERS✔-A group of people working together to achieve a
common goal via a process of feedback and iteration.
→Group members bring unique expertise or perspectives
→Superior quality versus working alone
\.Constructive criticism - ANSWERS✔-includes both positive and negative advice
given to improve an outcome
\.Too positive of feedback leads to - ANSWERS✔-groupthink
\.Too negative of feedback leads to - ANSWERS✔-distrust & poor morale
\.How to give constructive criticism: - ANSWERS✔-Be specific, offer suggestions,
avoid personal comments, set positive goals
, \.How to receive constructive criticism: - ANSWERS✔-question your emotions, do
not dominate, demonstrate a commitment to the group
\.What are the 4 key purposes of collaboration? - ANSWERS✔-To become
informed, make decisions, solve problems, and manage projects
\.What is the most important step when solving a problem? - ANSWERS✔-Defining
the problem
\.What are the 6 steps for solving problems? - ANSWERS✔-1. Define the problem
2. Identify alternative solutions
3. Specify evaluation criteria
4. Evaluate alternatives
5. Select an alternative
6. Implement solution
\.What are the 4 phases of project management? - ANSWERS✔-Starting, Planning,
Doing, Finalizing
\.3 primary criteria for judging team success - ANSWERS✔-Successful outcome,
growth in team capability, meaningful and satisfying experience
7,8,9) QUESTIONS WITH 100%
OUTLINED ANSWERS
\.Cooperation - ANSWERS✔-A group of people working together, all doing
essentially the same type of work, to accomplish a job.
→ Faster than working alone, but with less quality
\.Collaboration - ANSWERS✔-A group of people working together to achieve a
common goal via a process of feedback and iteration.
→Group members bring unique expertise or perspectives
→Superior quality versus working alone
\.Constructive criticism - ANSWERS✔-includes both positive and negative advice
given to improve an outcome
\.Too positive of feedback leads to - ANSWERS✔-groupthink
\.Too negative of feedback leads to - ANSWERS✔-distrust & poor morale
\.How to give constructive criticism: - ANSWERS✔-Be specific, offer suggestions,
avoid personal comments, set positive goals
, \.How to receive constructive criticism: - ANSWERS✔-question your emotions, do
not dominate, demonstrate a commitment to the group
\.What are the 4 key purposes of collaboration? - ANSWERS✔-To become
informed, make decisions, solve problems, and manage projects
\.What is the most important step when solving a problem? - ANSWERS✔-Defining
the problem
\.What are the 6 steps for solving problems? - ANSWERS✔-1. Define the problem
2. Identify alternative solutions
3. Specify evaluation criteria
4. Evaluate alternatives
5. Select an alternative
6. Implement solution
\.What are the 4 phases of project management? - ANSWERS✔-Starting, Planning,
Doing, Finalizing
\.3 primary criteria for judging team success - ANSWERS✔-Successful outcome,
growth in team capability, meaningful and satisfying experience
