CCBMA ADMINISTRATIVE 2026 FULL
SOLUTION REVIEW SCRIPT QUESTIONS
WITH SOLUTIONS GRADED A+
⩥ Telephone calls should be answered no later than the
a. first ring
b. second ring
c. third ring
d. fourth ring. Answer: c. third ring
⩥ A patient fails to keep an appointment. The medical assistant should
make a note on the
a. patients financial record
b. patient's chart
c. office calendar
d. telephone log. Answer: b. patient's chart
⩥ A backup tape for a computer is used to
a. check on patient's information
b. record financial transactions
c. copy hard drive information
, d. defend against computer fraud. Answer: c. copy hard drive
information
⩥ Which name would be filed first in an alphabetical filing system?
a. George Jones
b. James Meacham
c. Wilson Babcock
d. John Williams'. Answer: c. Wilson Babcock
⩥ CPT codes are used to identify a/an
a. on the job injury
b. chronic disease
c. medical procedure
d. deep laceration. Answer: c. medical procedure
⩥ ICD-9 codes are used to identify a/an
a. surgical procedure
b. medical diagnosis
c. wound repair
d. obstetrical delivery. Answer: b. medical diagnosis
⩥ Patient insurance cards should be reviewed
SOLUTION REVIEW SCRIPT QUESTIONS
WITH SOLUTIONS GRADED A+
⩥ Telephone calls should be answered no later than the
a. first ring
b. second ring
c. third ring
d. fourth ring. Answer: c. third ring
⩥ A patient fails to keep an appointment. The medical assistant should
make a note on the
a. patients financial record
b. patient's chart
c. office calendar
d. telephone log. Answer: b. patient's chart
⩥ A backup tape for a computer is used to
a. check on patient's information
b. record financial transactions
c. copy hard drive information
, d. defend against computer fraud. Answer: c. copy hard drive
information
⩥ Which name would be filed first in an alphabetical filing system?
a. George Jones
b. James Meacham
c. Wilson Babcock
d. John Williams'. Answer: c. Wilson Babcock
⩥ CPT codes are used to identify a/an
a. on the job injury
b. chronic disease
c. medical procedure
d. deep laceration. Answer: c. medical procedure
⩥ ICD-9 codes are used to identify a/an
a. surgical procedure
b. medical diagnosis
c. wound repair
d. obstetrical delivery. Answer: b. medical diagnosis
⩥ Patient insurance cards should be reviewed