WGU C722 EXAM QUESTIONS WITH
COMPLETE SOLUTIONS
Three essential drivers that must be achieved to generate positive characteristics
| | | | | | | | | | |
in project teams - CORRECT ANSWER✔✔-Cohesiveness, Trust, Motivation
| | | | | | |
The five stages Dr. Bruce Tuckman (1965) introduced of group development -
| | | | | | | | | | | |
CORRECT ANSWER✔✔-Forming, Storming, Norming, Performing, Adjorning
| | | | |
Forming - CORRECT ANSWER✔✔-In this stage, team members may be meeting
| | | | | | | | | | |
for the first time. Often, no one really knows much about anyone else on the
| | | | | | | | | | | | | | |
team. It may be premature to refer to this group of individuals as a team. It is a
| | | | | | | | | | | | | | | | | |
time of introduction and forming relationships and understanding from exchange
| | | | | | | | | |
of information.
|
Storming - CORRECT ANSWER✔✔-Team members are beginning to know about
| | | | | | | | | |
each other, but they do not yet understand how to work together. Members may
| | | | | | | | | | | | |
"jockey for position" within the team. The dynamics of working together beyond
| | | | | | | | | | | | |
any written statement of "roles and responsibilities" are being established.
| | | | | | | | | |
Personalities surface, showing the strengths, weaknesses, and personal needs of
| | | | | | | | | |
each individual on the team. Integration into a team may come with some
| | | | | | | | | | | | |
struggle and conflict. | |
Norming - CORRECT ANSWER✔✔-Team members have "figured out" how they
| | | | | | | | | |
will interact with each other. Working relationships are beginning to form. Trust
| | | | | | | | | | | |
,and understanding is beginning to form between team members. They are
| | | | | | | | | | |
beginning to feel comfortable working together and openly and willingly sharing
| | | | | | | | | | |
information.
Performing - CORRECT ANSWER✔✔-Team members are fully comfortable
| | | | | | | |
working together. Trust has been developed. Working relationships have jelled.
| | | | | | | | | |
Work is being conducted and project progress is occurring.
| | | | | | | |
Adjourning - CORRECT ANSWER✔✔-This only occurs when all the team's work
| | | | | | | | | | |
has been completed and the team is no longer required. This may occur at any
| | | | | | | | | | | | | | |
time in the project life cycle.
| | | | |
Co-located Teams - CORRECT ANSWER✔✔-involves team members physically
| | | | | | | |
working at the same location or holding project meetings together in a common
| | | | | | | | | | | | |
setup.
Virtual Teams - CORRECT ANSWER✔✔-are teams whose members interact
| | | | | | | | |
primarily through electronic communications. Members of a virtual team may be
| | | | | | | | | | |
within the same building or across continents.
| | | | | |
Two common situations occur that may prompt a change to the baseline scope -
| | | | | | | | | | | | | |
CORRECT ANSWER✔✔-The scope may be expanded to include additional
| | | | | | | | |
functionality or the scope may be diminished due to changes in the project
| | | | | | | | | | | | |
environment such as reduced funding or requirements or changing time/due
| | | | | | | | | |
date.
Scope creep - CORRECT ANSWER✔✔-occurs when the project team integrates
| | | | | | | | | |
enhancements to the scope without proper evaluation and approval.
| | | | | | | |
,work performance data - CORRECT ANSWER✔✔-will identify the work activities
| | | | | | | | | |
that are completed, partially completed, or not started.
| | | | | | |
risk register - CORRECT ANSWER✔✔-is a list of potential risks, how the risks will
| | | | | | | | | | | | | |
be monitored, and what action will be taken should the risk event occur.
| | | | | | | | | | | |
corrective action - CORRECT ANSWER✔✔-is a document issued to identify quality
| | | | | | | | | |
failures and how they will be corrected. The deliverable itself may need to be
| | | | | | | | | | | | | | |
reworked and the project plan may need to be revised to ensure that future
| | | | | | | | | | | | | |
deliverables do not include the same error. | | | | | |
The Four Categories of Change - CORRECT ANSWER✔✔-Contingency plans,
| | | | | | | | |
improvement changes, external events, scope change | | | | |
The change management system - CORRECT ANSWER✔✔-is in place to formally
| | | | | | | | | | |
identify, evaluate, decide, and communicate project changes.
| | | | | |
Recording - CORRECT ANSWER✔✔-is the process of documenting and archiving
| | | | | | | | | |
project-related information. |
Reporting - CORRECT ANSWER✔✔-is a key nonverbal communications
| | | | | | | |
methodology used to inform and to document project information.
| | | | | | | |
Weekly status reports that are often working documents for the team to
| | | | | | | | | | | |
communicate: - CORRECT ANSWER✔✔-Accomplishments, Issues, Schedules,
| | | | | |
Resource utilization |
, Monthly status reports for senior stakeholders that would include: - CORRECT
| | | | | | | | | | |
ANSWER✔✔-Project overview bragging about progress, Issues including red light | | | | | | | | |
(critical) problems needing immediate resolution, yellow light items that are
| | | | | | | | | |
warning flags, and resolved issues, Current accomplishments, Future plans for the
| | | | | | | | | |
|next month, Resource utilization and plans
| | | | |
Monthly Financial Report - CORRECT ANSWER✔✔-showing progress against the
| | | | | | | | |
budget quantifying monies spent and planned to be spent and identifying issues
| | | | | | | | | | | |
with recommendations for resolution
| | |
Change management reporting - CORRECT ANSWER✔✔-showing changes
| | | | | | |
identified, requiring approval, and resolution.
| | | |
Project controls - CORRECT ANSWER✔✔-are the data gathering, management,
| | | | | | | | |
and analytical processes used to predict, understand, and constructively influence
| | | | | | | | |
the time and cost outcomes of a project or program.
| | | | | | | | | |
Three Aspects of Project Quality - CORRECT ANSWER✔✔-quality management,
| | | | | | | | |
quality assurance, and quality control.
| | | |
Quality management - CORRECT ANSWER✔✔-is the process of identifying the
| | | | | | | | | |
customer's requirements and how they will be measured.
| | | | | | |
Quality assurance - CORRECT ANSWER✔✔-is the process of validating that the
| | | | | | | | | | |
requirements and measurements are appropriate for the project environment.
| | | | | | | |
COMPLETE SOLUTIONS
Three essential drivers that must be achieved to generate positive characteristics
| | | | | | | | | | |
in project teams - CORRECT ANSWER✔✔-Cohesiveness, Trust, Motivation
| | | | | | |
The five stages Dr. Bruce Tuckman (1965) introduced of group development -
| | | | | | | | | | | |
CORRECT ANSWER✔✔-Forming, Storming, Norming, Performing, Adjorning
| | | | |
Forming - CORRECT ANSWER✔✔-In this stage, team members may be meeting
| | | | | | | | | | |
for the first time. Often, no one really knows much about anyone else on the
| | | | | | | | | | | | | | |
team. It may be premature to refer to this group of individuals as a team. It is a
| | | | | | | | | | | | | | | | | |
time of introduction and forming relationships and understanding from exchange
| | | | | | | | | |
of information.
|
Storming - CORRECT ANSWER✔✔-Team members are beginning to know about
| | | | | | | | | |
each other, but they do not yet understand how to work together. Members may
| | | | | | | | | | | | |
"jockey for position" within the team. The dynamics of working together beyond
| | | | | | | | | | | | |
any written statement of "roles and responsibilities" are being established.
| | | | | | | | | |
Personalities surface, showing the strengths, weaknesses, and personal needs of
| | | | | | | | | |
each individual on the team. Integration into a team may come with some
| | | | | | | | | | | | |
struggle and conflict. | |
Norming - CORRECT ANSWER✔✔-Team members have "figured out" how they
| | | | | | | | | |
will interact with each other. Working relationships are beginning to form. Trust
| | | | | | | | | | | |
,and understanding is beginning to form between team members. They are
| | | | | | | | | | |
beginning to feel comfortable working together and openly and willingly sharing
| | | | | | | | | | |
information.
Performing - CORRECT ANSWER✔✔-Team members are fully comfortable
| | | | | | | |
working together. Trust has been developed. Working relationships have jelled.
| | | | | | | | | |
Work is being conducted and project progress is occurring.
| | | | | | | |
Adjourning - CORRECT ANSWER✔✔-This only occurs when all the team's work
| | | | | | | | | | |
has been completed and the team is no longer required. This may occur at any
| | | | | | | | | | | | | | |
time in the project life cycle.
| | | | |
Co-located Teams - CORRECT ANSWER✔✔-involves team members physically
| | | | | | | |
working at the same location or holding project meetings together in a common
| | | | | | | | | | | | |
setup.
Virtual Teams - CORRECT ANSWER✔✔-are teams whose members interact
| | | | | | | | |
primarily through electronic communications. Members of a virtual team may be
| | | | | | | | | | |
within the same building or across continents.
| | | | | |
Two common situations occur that may prompt a change to the baseline scope -
| | | | | | | | | | | | | |
CORRECT ANSWER✔✔-The scope may be expanded to include additional
| | | | | | | | |
functionality or the scope may be diminished due to changes in the project
| | | | | | | | | | | | |
environment such as reduced funding or requirements or changing time/due
| | | | | | | | | |
date.
Scope creep - CORRECT ANSWER✔✔-occurs when the project team integrates
| | | | | | | | | |
enhancements to the scope without proper evaluation and approval.
| | | | | | | |
,work performance data - CORRECT ANSWER✔✔-will identify the work activities
| | | | | | | | | |
that are completed, partially completed, or not started.
| | | | | | |
risk register - CORRECT ANSWER✔✔-is a list of potential risks, how the risks will
| | | | | | | | | | | | | |
be monitored, and what action will be taken should the risk event occur.
| | | | | | | | | | | |
corrective action - CORRECT ANSWER✔✔-is a document issued to identify quality
| | | | | | | | | |
failures and how they will be corrected. The deliverable itself may need to be
| | | | | | | | | | | | | | |
reworked and the project plan may need to be revised to ensure that future
| | | | | | | | | | | | | |
deliverables do not include the same error. | | | | | |
The Four Categories of Change - CORRECT ANSWER✔✔-Contingency plans,
| | | | | | | | |
improvement changes, external events, scope change | | | | |
The change management system - CORRECT ANSWER✔✔-is in place to formally
| | | | | | | | | | |
identify, evaluate, decide, and communicate project changes.
| | | | | |
Recording - CORRECT ANSWER✔✔-is the process of documenting and archiving
| | | | | | | | | |
project-related information. |
Reporting - CORRECT ANSWER✔✔-is a key nonverbal communications
| | | | | | | |
methodology used to inform and to document project information.
| | | | | | | |
Weekly status reports that are often working documents for the team to
| | | | | | | | | | | |
communicate: - CORRECT ANSWER✔✔-Accomplishments, Issues, Schedules,
| | | | | |
Resource utilization |
, Monthly status reports for senior stakeholders that would include: - CORRECT
| | | | | | | | | | |
ANSWER✔✔-Project overview bragging about progress, Issues including red light | | | | | | | | |
(critical) problems needing immediate resolution, yellow light items that are
| | | | | | | | | |
warning flags, and resolved issues, Current accomplishments, Future plans for the
| | | | | | | | | |
|next month, Resource utilization and plans
| | | | |
Monthly Financial Report - CORRECT ANSWER✔✔-showing progress against the
| | | | | | | | |
budget quantifying monies spent and planned to be spent and identifying issues
| | | | | | | | | | | |
with recommendations for resolution
| | |
Change management reporting - CORRECT ANSWER✔✔-showing changes
| | | | | | |
identified, requiring approval, and resolution.
| | | |
Project controls - CORRECT ANSWER✔✔-are the data gathering, management,
| | | | | | | | |
and analytical processes used to predict, understand, and constructively influence
| | | | | | | | |
the time and cost outcomes of a project or program.
| | | | | | | | | |
Three Aspects of Project Quality - CORRECT ANSWER✔✔-quality management,
| | | | | | | | |
quality assurance, and quality control.
| | | |
Quality management - CORRECT ANSWER✔✔-is the process of identifying the
| | | | | | | | | |
customer's requirements and how they will be measured.
| | | | | | |
Quality assurance - CORRECT ANSWER✔✔-is the process of validating that the
| | | | | | | | | | |
requirements and measurements are appropriate for the project environment.
| | | | | | | |