FUNDAMENTALS CHAPTER
QUESTIONS 2026 CLINICAL SCRIPT
SOLVED QUESTIONS VERIFIED
ANSWERS A+
◉ How does development influence the communication process?
Answer: Language, psychosocial, and intellectual development
influence communication, requiring knowledge of a client's
developmental stage.
◉ What role does gender play in communication?
Answer: Different communication styles between genders, including
language use and emotional expression.
◉ How do values and perceptions affect communication?
Answer: Individual values and perceptions shape how messages are
received and interpreted.
◉ What environmental factors can impact communication?
Answer: Temperature, noise, and privacy can affect communication,
with distractions impairing it.
◉ What is congruence in communication?
, Answer: Alignment between verbal and nonverbal expressions, vital for
clear communication.
◉ What are some barriers to communication?
Answer: Stereotyping, agreeing/disagreeing, being defensive,
challenging, probing, testing, rejecting, changing topics, unwarranted
reassurance, passing judgment, giving common advice, and incivility &
bullying.
◉ What is stereotyping in the context of communication barriers?
Answer: Generalizing about people, leading to inaccurate assumptions.
◉ How can being defensive hinder communication?
Answer: It involves responding with a protective or resistant attitude
instead of addressing concerns.
◉ What is incivility and bullying among health professionals?
Answer: Disruptive behaviors that negatively impact client care and
safety, including rudeness, gossiping, and intimidation.
◉ Why is effective communication important among health
professionals?
Answer: It promotes client well-being and safety, and is crucial for
interprofessional coordination of care.