EPIC TEST QUESTIONS AND CORRECT ANSWERS
Which crecord cstores cinformation cabout cthe cperson cresponsible cfor cthe cbalance con ccharges? c- cGuarantor
When ccreating ca ccoverage crecord cin cthe csystem, cyou cmust cchoose cthe ccorrect c____________ cand c____________ clisted con
cthe csubscriber's cinsurance ccard. c- cplan;ID
True cor cFalse: cA cpatient ccan chave cmore cthan cone cguarantor caccount. c- cTrue
Which cof cthe cfollowing cis cstored cin cthe cpatient crecord? c(Circle call cthat capply)
A) cMedical cRecord cNumber c(MRN)
B)Emergency ccontacts
C)Clinical cDocumentation
D)Insurance cCoverage c- cA,B,C
When cyou care centering csubscriber cinformation cfor ca cnew ccoverage, cwhich cbutton ccan cyou cclick cto csave cyou ctime cif cthe
cpatient cand cthe csubscriber chave cthe csame caddresses? c- cPull cInfo
True cor cFalse: cWhen cyou cschedule ca cwalk-in cappointment, cthe csystem cautomatically cselects cthe cfirst cavailable ctime cslot cfor
cthe cphysician c- cTrue
You care cupdating ca cpatient's cregistration cinformation. cThat cpatient chands cyou cher cnew cinsurance ccard. cYou clook cfor cthe
cinsurance cin cthe csystem cbut ccan't cfind cit. cWhat cshould cyou cdo?
A)Select ca ccoverage cwith cthe cclosest cname
B)Do cnot center cher cinsurance cinformation
C)Select ca cgeneric ccoverage cand center cinformation cfrom cthe ccard
D)Call csomebody cwho chas cmore csecurity cthan cyou cto cdo cthe csearch c- cC
Which cof cthe cfollowing cpayment ctypes ccan cbe cpartially crefunded cusing cthe cPOS cRefund cmodule?
A)Check
B)Credit cCard
C)Cash c- cCash
True cor cFalse: cThe cfront cdesk cuser ccan cuse cthe cPOS cRefund cmodule cto cissue ca crefund cfrom ca clast cweek's cvisit. c- cFalse
True cor cFalse: cIt cis cpossible cto crefund cpayments ccollected cat cthe cfront cdesk cthe csame cday cthey care ccollected. c- cTrue
What cis cthe cpurpose cof ccounting cthe cnumber cof cbills cand crecording cthe ccheck cand ctheir camounts? c- cDouble cchecking
cmoney cin csystem cwith cmoney cin cdrawer.
Which cbutton cautomatically cmatches cthe cmoney cyou crecorded cfrom cyour ccash cdrawer cwith cthe cmoney cposted cin cthe
csystem? c- cSelect cAll
Charges cgo cthrough cthe cCharge crouter
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cA
Can center ccharges cthat cwill cpost cin cProfessional cBilling c
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cA,B
Can center ccharges cthat cwill cpost cin cHospital cBilling
A)Charge cRouter cCharge cEntry
, B)PB cCharge cEntry c- cA
Calculates cprices cin cCharge cEntry
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cB
Can center ca cprice coverride
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cA,B
True cor cFalse: cEach cCharge centry cbatch ccontains conly cone ccharge centry csession c- cFalse
True cor cFalse: cEach cCharge centry cbatch conly ccontains cinformation cfor cone cpatient's ccharges c- cFalse
True cor cFalse: cOne ccharge cticket cis cthe cequivalent cof cone ccharge centry csession c- cTrue
Name ctwo cways cof centering ca cdiagnosis ccode cin cthe ccode cfield con cthe cCharge cEntry cform. c- cCode cor cDescription
On cthe cprocedure cline, cwhat cpurpose cdoes cthe cDiagnosis cfield cserve? c- cAssociates cthe ccharges cwith cthe cappropriate
cdiagnosis
What cis cthe cpurpose cof cprocessing cyour cbatch? c- cPost cCharges
Charge cRouter cReview cworkqueues ccatch c(Major c| cMinor) ccharge cerrors. c- cMajor
True cor cFalse: cCharges cgo cthrough cCharge cRouter cReview cworkqueues cafter cthey center cthe cbilling csystems c- cFalse
True cor cFalse: cCharges ccan conly cbe centered cthrough cmanual cCharge cEntry c- cFalse
The cCharge cRouter
A)Checks cCharge cSession cfor cErrors
B)Routes ccharges cfrom cclinical capplications cto cbilling capplications
C)Contains cworkqueues cto chold cproblem ccharge csessions
D)Allows cfor cmanual centry cof ccharges c- cA,B,C,D
What cis ca cwarning? c- cSoft cStop
What cis can cerror? c- cHard cStop
If ca ccharge csession cis cfrom ca cclinical csource, cdo cchanges cin cthe ccharge csession cupdate cthe cclinical cchart? c- cNo
If cyou cwant cthe cchart cand caccount cto cmatch, cwhere cshould cthe ccharge cupdate cbe cmade? c- cIn cthe cChart c(Clinical
cApplications)
True cor cFalse: cYou ccan cadd cnew cprocedures cwhen cyou caccess ca ccharge csession cfrom ccharge creview c- cTrue
List csteps cto cresolving cduplicate ccharges c- c-Double cCheck
-Send cto csupervisor
Why ccan't ca cuser cperform cthe cfunction cof cDelete con ca ccharge csession? c- cDoes cnot chave caccess
What cdoes cthe ctransfer cfunction cdo cto cthe ccharge csession c- cTransfers cto ca cdifferent cuser
True cor cFalse: cDelete cand cForce cResubmit care ccontrolled cby csecurity c- cTrue
True cor cFalse: cWhen cDeleting ca csession cin ca ccharge creview cworkqueue, cthe ccharge csession cis cremoved cfrom cyour
cworkqueue, cbut ccan cstill cbe cworked con cby cothers. c- cFalse
What cdoes cthe cTransfer cbutton cin ca ccharge creview cworkqueue cdo? c- cIt cmoves cthe ccharges csession cfrom cthe ccurrent
cworkqueue cto ca cdesignated cworkqueue
True cor cFalse: cUsers creview ccharges cin ccharge creview cworkqueues cafter cthe csystem chas cposted cthe ccharges cto cthe
caccount c- cFalse
When cshould cyou cresubmit ca ccharge csession? c- cWhen cyou cbelieve cit cwas ccorrected
Why care cduplicate ccharge csessions csent cto ca csupervisor? c- cThe cdelete cbutton cis csecurity ccontrolled
Where care cthe ccharges clocated cthat care cready cand cwaiting cto cprocess cfor cclaims? c- cThe cclaims cqueue
What ctool cin cthe csystem cautomates cprocesses c- cBatch cScheduler
Which crecord cstores cinformation cabout cthe cperson cresponsible cfor cthe cbalance con ccharges? c- cGuarantor
When ccreating ca ccoverage crecord cin cthe csystem, cyou cmust cchoose cthe ccorrect c____________ cand c____________ clisted con
cthe csubscriber's cinsurance ccard. c- cplan;ID
True cor cFalse: cA cpatient ccan chave cmore cthan cone cguarantor caccount. c- cTrue
Which cof cthe cfollowing cis cstored cin cthe cpatient crecord? c(Circle call cthat capply)
A) cMedical cRecord cNumber c(MRN)
B)Emergency ccontacts
C)Clinical cDocumentation
D)Insurance cCoverage c- cA,B,C
When cyou care centering csubscriber cinformation cfor ca cnew ccoverage, cwhich cbutton ccan cyou cclick cto csave cyou ctime cif cthe
cpatient cand cthe csubscriber chave cthe csame caddresses? c- cPull cInfo
True cor cFalse: cWhen cyou cschedule ca cwalk-in cappointment, cthe csystem cautomatically cselects cthe cfirst cavailable ctime cslot cfor
cthe cphysician c- cTrue
You care cupdating ca cpatient's cregistration cinformation. cThat cpatient chands cyou cher cnew cinsurance ccard. cYou clook cfor cthe
cinsurance cin cthe csystem cbut ccan't cfind cit. cWhat cshould cyou cdo?
A)Select ca ccoverage cwith cthe cclosest cname
B)Do cnot center cher cinsurance cinformation
C)Select ca cgeneric ccoverage cand center cinformation cfrom cthe ccard
D)Call csomebody cwho chas cmore csecurity cthan cyou cto cdo cthe csearch c- cC
Which cof cthe cfollowing cpayment ctypes ccan cbe cpartially crefunded cusing cthe cPOS cRefund cmodule?
A)Check
B)Credit cCard
C)Cash c- cCash
True cor cFalse: cThe cfront cdesk cuser ccan cuse cthe cPOS cRefund cmodule cto cissue ca crefund cfrom ca clast cweek's cvisit. c- cFalse
True cor cFalse: cIt cis cpossible cto crefund cpayments ccollected cat cthe cfront cdesk cthe csame cday cthey care ccollected. c- cTrue
What cis cthe cpurpose cof ccounting cthe cnumber cof cbills cand crecording cthe ccheck cand ctheir camounts? c- cDouble cchecking
cmoney cin csystem cwith cmoney cin cdrawer.
Which cbutton cautomatically cmatches cthe cmoney cyou crecorded cfrom cyour ccash cdrawer cwith cthe cmoney cposted cin cthe
csystem? c- cSelect cAll
Charges cgo cthrough cthe cCharge crouter
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cA
Can center ccharges cthat cwill cpost cin cProfessional cBilling c
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cA,B
Can center ccharges cthat cwill cpost cin cHospital cBilling
A)Charge cRouter cCharge cEntry
, B)PB cCharge cEntry c- cA
Calculates cprices cin cCharge cEntry
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cB
Can center ca cprice coverride
A)Charge cRouter cCharge cEntry
B)PB cCharge cEntry c- cA,B
True cor cFalse: cEach cCharge centry cbatch ccontains conly cone ccharge centry csession c- cFalse
True cor cFalse: cEach cCharge centry cbatch conly ccontains cinformation cfor cone cpatient's ccharges c- cFalse
True cor cFalse: cOne ccharge cticket cis cthe cequivalent cof cone ccharge centry csession c- cTrue
Name ctwo cways cof centering ca cdiagnosis ccode cin cthe ccode cfield con cthe cCharge cEntry cform. c- cCode cor cDescription
On cthe cprocedure cline, cwhat cpurpose cdoes cthe cDiagnosis cfield cserve? c- cAssociates cthe ccharges cwith cthe cappropriate
cdiagnosis
What cis cthe cpurpose cof cprocessing cyour cbatch? c- cPost cCharges
Charge cRouter cReview cworkqueues ccatch c(Major c| cMinor) ccharge cerrors. c- cMajor
True cor cFalse: cCharges cgo cthrough cCharge cRouter cReview cworkqueues cafter cthey center cthe cbilling csystems c- cFalse
True cor cFalse: cCharges ccan conly cbe centered cthrough cmanual cCharge cEntry c- cFalse
The cCharge cRouter
A)Checks cCharge cSession cfor cErrors
B)Routes ccharges cfrom cclinical capplications cto cbilling capplications
C)Contains cworkqueues cto chold cproblem ccharge csessions
D)Allows cfor cmanual centry cof ccharges c- cA,B,C,D
What cis ca cwarning? c- cSoft cStop
What cis can cerror? c- cHard cStop
If ca ccharge csession cis cfrom ca cclinical csource, cdo cchanges cin cthe ccharge csession cupdate cthe cclinical cchart? c- cNo
If cyou cwant cthe cchart cand caccount cto cmatch, cwhere cshould cthe ccharge cupdate cbe cmade? c- cIn cthe cChart c(Clinical
cApplications)
True cor cFalse: cYou ccan cadd cnew cprocedures cwhen cyou caccess ca ccharge csession cfrom ccharge creview c- cTrue
List csteps cto cresolving cduplicate ccharges c- c-Double cCheck
-Send cto csupervisor
Why ccan't ca cuser cperform cthe cfunction cof cDelete con ca ccharge csession? c- cDoes cnot chave caccess
What cdoes cthe ctransfer cfunction cdo cto cthe ccharge csession c- cTransfers cto ca cdifferent cuser
True cor cFalse: cDelete cand cForce cResubmit care ccontrolled cby csecurity c- cTrue
True cor cFalse: cWhen cDeleting ca csession cin ca ccharge creview cworkqueue, cthe ccharge csession cis cremoved cfrom cyour
cworkqueue, cbut ccan cstill cbe cworked con cby cothers. c- cFalse
What cdoes cthe cTransfer cbutton cin ca ccharge creview cworkqueue cdo? c- cIt cmoves cthe ccharges csession cfrom cthe ccurrent
cworkqueue cto ca cdesignated cworkqueue
True cor cFalse: cUsers creview ccharges cin ccharge creview cworkqueues cafter cthe csystem chas cposted cthe ccharges cto cthe
caccount c- cFalse
When cshould cyou cresubmit ca ccharge csession? c- cWhen cyou cbelieve cit cwas ccorrected
Why care cduplicate ccharge csessions csent cto ca csupervisor? c- cThe cdelete cbutton cis csecurity ccontrolled
Where care cthe ccharges clocated cthat care cready cand cwaiting cto cprocess cfor cclaims? c- cThe cclaims cqueue
What ctool cin cthe csystem cautomates cprocesses c- cBatch cScheduler
