CERTIFIED ENROLLER COVERED
CALIFORNIA MIDTERM PRACTICE TEST
2026 FULL QUESTION COLLECTION
ACCURATE SOLUTIONS PROFESSIONAL
PREPARATION RESOURCE GRADED A+
⩥ What are some motivators and barriers that impact consumers feelings
toward purchasing health insurance? Answer: - Financial
- Social
- Safety and security
⩥ What constitutes an employer-sponsored affordable plan? Answer: A
plan is considered affordable if the cost of the coverage for the employee
is more than 9.12% of their household income.
⩥ What is the minimum value of an employer-sponsored plan? Answer:
A plan provides minimum value when it pays at least 60% of the total
costs of medical services for a standard population and includes
substantial coverage of physician and inpatient hospital services.
⩥ Are Certified Counselors allowed to possess an insurance license from
the CA Department of Insurance? Answer: No, they are not allowed.
,⩥ What are topics that you are allowed to talk about with Media outlets?
Answer: Discuss with media outlets your role in outreach and education
efforts with Covered CA which may include:
- Educational events
- Volunteer recruitment
- Outreach strategies to target audiences
- How you conduct your day-to-day operations
⩥ Are Certified Counselors required to complete annual recertification
training and pass an exam? Answer: Yes, they are. They are also required
to review program updates as they become available throughout the year.
⩥ LMS (Learning Management System) Answer: Is a database of
training and reference materials.
⩥ What office handles consumer complaints and issues regarding
certified enrollment assistance personnel or their affiliated
organizations? Answer: Covered CA Office of Consumer Protection
⩥ How many languages are the CA Online Voter Registration in?
Answer: 10 languages (english, spanish, hindi, chinese, japanese, khmer,
korean, tagalog, thai, vietnamese)
, ⩥ Are you able to complete voter registration application for the
consumer? Answer: NO YOU ARE NOT; the consumer will be mailed a
voter registration card.
⩥ A consumer wants to register to vote while enrolling in-person for
health coverage, and there is internet available for them to use. What
should you do? Answer: Select the "Yes", open the online voter
registration website option in the online application to access the
Secretarty of State's website. Select the registration form in the
consumer's preferred language if it is offered. Also, inform the consumer
that answers to the online voter registration form may be filled out in
private.
⩥ A Certified Counselor is working with a consumer for any reason
other than to submit an application, renewal, or change of address but
the consumer specifically asks about voter registration options through
Covered CA. -True or False- The Certified Counselor should inform the
consumer about the voter registration options. Answer: True
⩥ What are Mixed Households? Answer: A situation where members of
the same family are eligible for different types of health coverage.
⩥ True or False: Consumers with income 150% or below the FPL
(Federal Poverty Level) are NOT qualified to enroll or change plans at
any time throughout the year. Answer: FALSE: Consumers are allowed
to enroll at any time IF they have an income below the FPL
CALIFORNIA MIDTERM PRACTICE TEST
2026 FULL QUESTION COLLECTION
ACCURATE SOLUTIONS PROFESSIONAL
PREPARATION RESOURCE GRADED A+
⩥ What are some motivators and barriers that impact consumers feelings
toward purchasing health insurance? Answer: - Financial
- Social
- Safety and security
⩥ What constitutes an employer-sponsored affordable plan? Answer: A
plan is considered affordable if the cost of the coverage for the employee
is more than 9.12% of their household income.
⩥ What is the minimum value of an employer-sponsored plan? Answer:
A plan provides minimum value when it pays at least 60% of the total
costs of medical services for a standard population and includes
substantial coverage of physician and inpatient hospital services.
⩥ Are Certified Counselors allowed to possess an insurance license from
the CA Department of Insurance? Answer: No, they are not allowed.
,⩥ What are topics that you are allowed to talk about with Media outlets?
Answer: Discuss with media outlets your role in outreach and education
efforts with Covered CA which may include:
- Educational events
- Volunteer recruitment
- Outreach strategies to target audiences
- How you conduct your day-to-day operations
⩥ Are Certified Counselors required to complete annual recertification
training and pass an exam? Answer: Yes, they are. They are also required
to review program updates as they become available throughout the year.
⩥ LMS (Learning Management System) Answer: Is a database of
training and reference materials.
⩥ What office handles consumer complaints and issues regarding
certified enrollment assistance personnel or their affiliated
organizations? Answer: Covered CA Office of Consumer Protection
⩥ How many languages are the CA Online Voter Registration in?
Answer: 10 languages (english, spanish, hindi, chinese, japanese, khmer,
korean, tagalog, thai, vietnamese)
, ⩥ Are you able to complete voter registration application for the
consumer? Answer: NO YOU ARE NOT; the consumer will be mailed a
voter registration card.
⩥ A consumer wants to register to vote while enrolling in-person for
health coverage, and there is internet available for them to use. What
should you do? Answer: Select the "Yes", open the online voter
registration website option in the online application to access the
Secretarty of State's website. Select the registration form in the
consumer's preferred language if it is offered. Also, inform the consumer
that answers to the online voter registration form may be filled out in
private.
⩥ A Certified Counselor is working with a consumer for any reason
other than to submit an application, renewal, or change of address but
the consumer specifically asks about voter registration options through
Covered CA. -True or False- The Certified Counselor should inform the
consumer about the voter registration options. Answer: True
⩥ What are Mixed Households? Answer: A situation where members of
the same family are eligible for different types of health coverage.
⩥ True or False: Consumers with income 150% or below the FPL
(Federal Poverty Level) are NOT qualified to enroll or change plans at
any time throughout the year. Answer: FALSE: Consumers are allowed
to enroll at any time IF they have an income below the FPL
