WGU D081 EXAM SCRIPT FINAL PAPER
ACTUAL QUESTIONS AND ANSWERS FULLY
SOLVED PREMIUM RESOURCE
●● Innovation
Answer: Process of developing and implementing a new product or
process that delivers value to users or customers
●● Iterative
Answer: Repeated cycles that increasingly approach the desired result
●● Creativity
Answer: Generation of novel or unique ideas
●● Critical Thinking
Answer: Disciplined process of rational, evidenced-based, and open-
minded thinking that involves analysis and evaluation of inputs to reach
an answer
●● Market Share
Answer: The percentage of sales in a market controlled by a particular
company or product
,●● Customer Value
Answer: The benefit (vs. cost) a customer receives from a product or
service offering
●● Product Innovations
Answer: New or improved goods or services offered to the market
●● Process Innovations
Answer: New or improved ways of conducting business, such as the
application of new technology, production techniques, or distribution
methods
●● Invention
Answer: The creation of a unique new idea, process, or object
●● Which type of innovation adds indirect value to customers by
lowering costs and increasing the quality of new or existing products or
services?
Answer: Process
●● Research and Development
Answer: Organizational activities with the goal of innovating products
and services
,●● Incremental Innovations
Answer: Gradual improvements to products or processes
●● Breakthrough Innovation
Answer: The development of an entirely new product or process
●● Transformational Innovation
Answer: Organizational adaptation and development of new processes
and business models
●● Business Model
Answer: A company's plan for creating value, including the types of
products and services it will offer to earn revenue
●● Which type of innovation results in the development of entirely new
products or processes?
Answer: Breakthrough
●● Key Point
Answer: Innovation is an activity or process that leads to more effective
products, processes, services, technologies, or ideas. Innovation is the
development of customer value through solutions that meet unmet needs
in new ways.
, ●● Key Point
Answer: Creativity is the generation of new ideas. Innovation is the
development and implementation of a new idea through a series of
stages.
●● Key Point
Answer: Three types of innovation include breakthrough, incremental,
and transformational. Breakthrough innovation results in the
development of completely new products or processes. Incremental
innovation occurs through gradual improvements. Transformational
innovation radically changes an existing product or process into a new
model.
●● Design Thinking
Answer: A human-centered process for innovation consisting of six
iterative stages—empathize, define, ideate, prototype, test, and
implement
●● Scientific Method
Answer: Empirical approach or procedure used to hypothesize and test
observations
●● Wicked Problem
Answer: A challenging or complex problem without a clear solution,
usually social or cultural in nature
ACTUAL QUESTIONS AND ANSWERS FULLY
SOLVED PREMIUM RESOURCE
●● Innovation
Answer: Process of developing and implementing a new product or
process that delivers value to users or customers
●● Iterative
Answer: Repeated cycles that increasingly approach the desired result
●● Creativity
Answer: Generation of novel or unique ideas
●● Critical Thinking
Answer: Disciplined process of rational, evidenced-based, and open-
minded thinking that involves analysis and evaluation of inputs to reach
an answer
●● Market Share
Answer: The percentage of sales in a market controlled by a particular
company or product
,●● Customer Value
Answer: The benefit (vs. cost) a customer receives from a product or
service offering
●● Product Innovations
Answer: New or improved goods or services offered to the market
●● Process Innovations
Answer: New or improved ways of conducting business, such as the
application of new technology, production techniques, or distribution
methods
●● Invention
Answer: The creation of a unique new idea, process, or object
●● Which type of innovation adds indirect value to customers by
lowering costs and increasing the quality of new or existing products or
services?
Answer: Process
●● Research and Development
Answer: Organizational activities with the goal of innovating products
and services
,●● Incremental Innovations
Answer: Gradual improvements to products or processes
●● Breakthrough Innovation
Answer: The development of an entirely new product or process
●● Transformational Innovation
Answer: Organizational adaptation and development of new processes
and business models
●● Business Model
Answer: A company's plan for creating value, including the types of
products and services it will offer to earn revenue
●● Which type of innovation results in the development of entirely new
products or processes?
Answer: Breakthrough
●● Key Point
Answer: Innovation is an activity or process that leads to more effective
products, processes, services, technologies, or ideas. Innovation is the
development of customer value through solutions that meet unmet needs
in new ways.
, ●● Key Point
Answer: Creativity is the generation of new ideas. Innovation is the
development and implementation of a new idea through a series of
stages.
●● Key Point
Answer: Three types of innovation include breakthrough, incremental,
and transformational. Breakthrough innovation results in the
development of completely new products or processes. Incremental
innovation occurs through gradual improvements. Transformational
innovation radically changes an existing product or process into a new
model.
●● Design Thinking
Answer: A human-centered process for innovation consisting of six
iterative stages—empathize, define, ideate, prototype, test, and
implement
●● Scientific Method
Answer: Empirical approach or procedure used to hypothesize and test
observations
●● Wicked Problem
Answer: A challenging or complex problem without a clear solution,
usually social or cultural in nature
