QUESTIONS AND ANSWERS GUARANTEED
TO PASS PRACTICE SOLUTION
●● Business Analysis
Answer: Use of data about the internal and external business
environment to identify business needs and objectives.
●● Creativity
Answer: Generation of novel or unique ideas.
●● Innovation
Answer: The process of trying to get value out of these ideas.
●● Incremental Innovations
Answer: Gradual improvements to products or processes.
●● Transformational
Answer: Organizational adaptation and development of new processes
and business models.
●● Critical Thinking
,Answer: Disciplined process of rational, evidenced-based, and open-
minded thinking that involves analysis and evaluation of inputs to reach
an answer.
●● Customer Value
Answer: The benefit (vs. cost) a customer receives from a product or
service offering
●● Data Analysis
Answer: Process of evaluating and interpreting data using analytical and
statistical tools to uncover business insights
●● Decision Making Process
Answer: A seven-step process to make strategic decisions informed by
data.
●● Defined Benefit Plan
Answer: Stage of Design Thinking process that builds on observations
of users to identify and refine a problem statement
●● Departmentalization
Answer: Grouping of processes, activities, and resources into functional
units.
, ●● Descriptive Analytics
Answer: Process by which historical data is analyzed and interpreted to
provide business insights.
●● Design Thinking
Answer: A human-centered process for innovation consisting of six
iterative stages-empathize, define, ideate, prototype, test, and implement.
●● Differentiation Strategy
Answer: Business-level strategy of establishing competitive advantage
through adding value to a product or service to accompany a higher
price point.
●● Empathize
Answer: Stage of Design Thinking process that seeks to understand and
develop empathy for the user experience
●● Empathy
Answer: The ability to understand or be attuned to the feelings, thoughts,
or experiences of another human being
●● Enterprise Risk Management (ERM)
Answer: Methods and processes used by an organization that provide a
framework for identifying and managing risks and opportunities