MGSC 346 LATEST 2026 STUDY GUIDE QUESTIONS AND
SOLUTIONS GUARANTEE A+
✔✔Taylor's Principles - ✔✔Matching employees to the right job. Providing the proper
training. Providing proper work methods and tools. Establishing legitimate incentives for
work to be accomplished.
✔✔The Gilbreths - ✔✔Applied efficiency methods to their home and 12 children.
✔✔Henry Ford - ✔✔First used moving assembly line.
✔✔Services - ✔✔Economic activities that typically produce an intangible product (such
as education, entertainment, lodging, government, financial, and health services.
✔✔Challenges facing operation managers - ✔✔Develop and produce safe, high-quality
green products. Train, retain, and motivate employees in a safe workplace. Honor
stakeholder commitments.
✔✔Mission statements - ✔✔Tell an organization where it is going
✔✔Strategy - ✔✔Tells the organization how to get there
✔✔Strategies for Competitive Advantage - ✔✔Differentiation, cost leadership, response
Better, faster, cheaper
✔✔Operations Manager - ✔✔To implement an OM strategy, provide competitive
advantage, and increase productivity
✔✔Project - ✔✔One time unique endeavor, specific time and budget.
✔✔Management of Projects - ✔✔Planning, scheduling, controlling
✔✔Project Planning - ✔✔Establish objectives, defining project, creating work
breakdown structure, determining resources, forming organization.
✔✔Project Manager - ✔✔Highly visible. Responsible for making sure that all necessary
activities are finished in order and on time. The project comes in within budget. The
project meets quality goals. The people assigned to the project receive motivation,
direction , and information.
✔✔Project Scheduling - ✔✔Shows the relationship of each activity to others and to the
whole project. Identifies the precedence relationships among activities. Encourage the
setting of realistic time and cost estimates for each activity. Helps make better use of
people, money, and material resources by identifying critical bottlenecks in the project.
, ✔✔Project Management Techniques - ✔✔Gantt chart, Critical Path Method, Program
Evaluation and Review Technique
✔✔Project Controlling - ✔✔Close monitoring of resources, cost, quality, budgets.
Feedback enables revising the project plan and shift resources. Computerized tools
produce extensive reports.
✔✔Critical Path - ✔✔the longest time path through the network
✔✔Determine Project Schedule - ✔✔The critical path is the longest path through the
network. The critical path is the shortest time in which the project can be completed.
Any delay in critical path activities delays the project. Critical path activities have no
slack time.
✔✔Project crashing - ✔✔Shortening the duration of the project
✔✔What is forecasting - ✔✔Process of predicting a future event. Underlying basis of all
business decisions: production, inventory, personnel, facilities
✔✔Medium/long range forecasts - ✔✔Deal with more comprehensive issues
✔✔Short term forecast - ✔✔Employs different methodologies. Tends to be more
accurate.
✔✔Seven Steps in Forecasting - ✔✔Determine the use of the forecast. Select the items
to be forecasted. Determine the time horizon of the forecast. Select the forecasting
models, Gather the data needed to make the forecast. Make the forecast. Validate and
implement the results.
✔✔Forecasting Approaches - ✔✔Qualitative and quantitative
✔✔Qualitative - ✔✔Used when situation is vague and little data exists.
✔✔Quantitative - ✔✔Used when situations is stable and historical data exists.
✔✔Time-Series Forecasting - ✔✔Set of evenly spaced numerical data. Forecast based
only on past values, no other variables important
✔✔MAD - ✔✔Means absolute deviation. When selecting the smoothing constant. The
technique used gives us the lowest forecast error.
✔✔Associative forecasting - ✔✔Used when changes in one or more independent
variables can be used to predict the changes in the dependent variable. Most common
SOLUTIONS GUARANTEE A+
✔✔Taylor's Principles - ✔✔Matching employees to the right job. Providing the proper
training. Providing proper work methods and tools. Establishing legitimate incentives for
work to be accomplished.
✔✔The Gilbreths - ✔✔Applied efficiency methods to their home and 12 children.
✔✔Henry Ford - ✔✔First used moving assembly line.
✔✔Services - ✔✔Economic activities that typically produce an intangible product (such
as education, entertainment, lodging, government, financial, and health services.
✔✔Challenges facing operation managers - ✔✔Develop and produce safe, high-quality
green products. Train, retain, and motivate employees in a safe workplace. Honor
stakeholder commitments.
✔✔Mission statements - ✔✔Tell an organization where it is going
✔✔Strategy - ✔✔Tells the organization how to get there
✔✔Strategies for Competitive Advantage - ✔✔Differentiation, cost leadership, response
Better, faster, cheaper
✔✔Operations Manager - ✔✔To implement an OM strategy, provide competitive
advantage, and increase productivity
✔✔Project - ✔✔One time unique endeavor, specific time and budget.
✔✔Management of Projects - ✔✔Planning, scheduling, controlling
✔✔Project Planning - ✔✔Establish objectives, defining project, creating work
breakdown structure, determining resources, forming organization.
✔✔Project Manager - ✔✔Highly visible. Responsible for making sure that all necessary
activities are finished in order and on time. The project comes in within budget. The
project meets quality goals. The people assigned to the project receive motivation,
direction , and information.
✔✔Project Scheduling - ✔✔Shows the relationship of each activity to others and to the
whole project. Identifies the precedence relationships among activities. Encourage the
setting of realistic time and cost estimates for each activity. Helps make better use of
people, money, and material resources by identifying critical bottlenecks in the project.
, ✔✔Project Management Techniques - ✔✔Gantt chart, Critical Path Method, Program
Evaluation and Review Technique
✔✔Project Controlling - ✔✔Close monitoring of resources, cost, quality, budgets.
Feedback enables revising the project plan and shift resources. Computerized tools
produce extensive reports.
✔✔Critical Path - ✔✔the longest time path through the network
✔✔Determine Project Schedule - ✔✔The critical path is the longest path through the
network. The critical path is the shortest time in which the project can be completed.
Any delay in critical path activities delays the project. Critical path activities have no
slack time.
✔✔Project crashing - ✔✔Shortening the duration of the project
✔✔What is forecasting - ✔✔Process of predicting a future event. Underlying basis of all
business decisions: production, inventory, personnel, facilities
✔✔Medium/long range forecasts - ✔✔Deal with more comprehensive issues
✔✔Short term forecast - ✔✔Employs different methodologies. Tends to be more
accurate.
✔✔Seven Steps in Forecasting - ✔✔Determine the use of the forecast. Select the items
to be forecasted. Determine the time horizon of the forecast. Select the forecasting
models, Gather the data needed to make the forecast. Make the forecast. Validate and
implement the results.
✔✔Forecasting Approaches - ✔✔Qualitative and quantitative
✔✔Qualitative - ✔✔Used when situation is vague and little data exists.
✔✔Quantitative - ✔✔Used when situations is stable and historical data exists.
✔✔Time-Series Forecasting - ✔✔Set of evenly spaced numerical data. Forecast based
only on past values, no other variables important
✔✔MAD - ✔✔Means absolute deviation. When selecting the smoothing constant. The
technique used gives us the lowest forecast error.
✔✔Associative forecasting - ✔✔Used when changes in one or more independent
variables can be used to predict the changes in the dependent variable. Most common
