Assessment Task 2
12/31/2015
Research Report on Career Development in
Singapore Airlines
Ashvini Devika Anandan
STUDENT ID: 13218286; BBUS JCUS
; 9620 2106
, A
Contents
1. Executive Summary............................................................................................................................2
2. Introduction.......................................................................................................................................2
3. Background Information....................................................................................................................3
4. Literature Review...............................................................................................................................3
4.1 Career Development, Job Satisfaction and Career Commitment: Evidence from the
Singaporean Hospitality Industry.......................................................................................................3
4.1.1 Career Planning and Career Development............................................................................4
4.1.2 Career Management and Career Development....................................................................4
4.1.3 Job Satisfaction and Career Development............................................................................5
4.1.4 Career Commitment and Career Development....................................................................5
4.1.5 Gender and Career Development.........................................................................................5
4.1.6 Age and Career Development...............................................................................................5
4.2 Individual’s Perception of Career Development and Job Burnout Among Flight Attendants in
Taiwan...............................................................................................................................................6
4.2.1 Career Choice Satisfaction and Job Burnout.........................................................................6
4.2.2 Career Satisfaction and Job Burnout.....................................................................................6
4.2.3 Confidence of Career Future and Job Burnout......................................................................6
4.3 The Effects of High-Performance Work Practices (HPWP) on Perceived Organizational Support
(POS) and Turnover Intentions (TI): Evidence from the Airline Industry............................................7
5. Discussion/Analysis............................................................................................................................7
5.1 Limitations of this research..........................................................................................................8
5.2 Suggestions for future research...................................................................................................8
6. Recommendations.............................................................................................................................9
6.1 Career Development Strategies...................................................................................................9
6.2 Employee Development Plan (EDP).............................................................................................9
6.2.1 Performance-Based EDP.......................................................................................................9
6.2.2 Management by Objectives EDP...........................................................................................9
6.2.3 Succession Planning EDP.......................................................................................................9
7. Conclusion.......................................................................................................................................10
8. References.......................................................................................................................................10
9. Appendices......................................................................................................................................11
12/31/2015
Research Report on Career Development in
Singapore Airlines
Ashvini Devika Anandan
STUDENT ID: 13218286; BBUS JCUS
; 9620 2106
, A
Contents
1. Executive Summary............................................................................................................................2
2. Introduction.......................................................................................................................................2
3. Background Information....................................................................................................................3
4. Literature Review...............................................................................................................................3
4.1 Career Development, Job Satisfaction and Career Commitment: Evidence from the
Singaporean Hospitality Industry.......................................................................................................3
4.1.1 Career Planning and Career Development............................................................................4
4.1.2 Career Management and Career Development....................................................................4
4.1.3 Job Satisfaction and Career Development............................................................................5
4.1.4 Career Commitment and Career Development....................................................................5
4.1.5 Gender and Career Development.........................................................................................5
4.1.6 Age and Career Development...............................................................................................5
4.2 Individual’s Perception of Career Development and Job Burnout Among Flight Attendants in
Taiwan...............................................................................................................................................6
4.2.1 Career Choice Satisfaction and Job Burnout.........................................................................6
4.2.2 Career Satisfaction and Job Burnout.....................................................................................6
4.2.3 Confidence of Career Future and Job Burnout......................................................................6
4.3 The Effects of High-Performance Work Practices (HPWP) on Perceived Organizational Support
(POS) and Turnover Intentions (TI): Evidence from the Airline Industry............................................7
5. Discussion/Analysis............................................................................................................................7
5.1 Limitations of this research..........................................................................................................8
5.2 Suggestions for future research...................................................................................................8
6. Recommendations.............................................................................................................................9
6.1 Career Development Strategies...................................................................................................9
6.2 Employee Development Plan (EDP).............................................................................................9
6.2.1 Performance-Based EDP.......................................................................................................9
6.2.2 Management by Objectives EDP...........................................................................................9
6.2.3 Succession Planning EDP.......................................................................................................9
7. Conclusion.......................................................................................................................................10
8. References.......................................................................................................................................10
9. Appendices......................................................................................................................................11
